Mapakada Wewa Lake Hotels

"Accommodating staff. Clean room. Nice ambiance. "

"The room was clean but the design is a little off in the second bedroom bathroom. There is no separation between the shower and the toilet, so when you shower you inevitably wet the toilet paper… The staff were very accommodating - we had an early pick up to go to Ella, so they told us to go to restaurant 15 mins before their normal service hour to have breakfast. And they made our breaky very quickly so that we could be on time for our trip. One thing to note, the Google map way to get to the hotel is not right, as there is a road closure due to the cyclone in 2025. It is also a very narrow road up to this hotel which is on top of a hill. Our driver from Colombo struggled to find the way to get here and the direction the hotel gave may not mean much to drivers outside of Kandy. He had to ask local motorist to get us there."

"Lovely stay, good housekeeping, great pool and nice rooftop bar, very clean!"

"Service was amazing, great value and the people were amazing"

"Beautifully made five star Hotel in the heart of Kandy! The pool side was amazing. The buffet was had many delicious varieties of food and the spa was excellent.!! loved my stay over there. Must also add the staff was so very detailed oriented in enhancing their clients satisfaction"

"Tea tour and tasting was a must-do experience! Dinner in the train car was amazing! Service was great and food was excellent!"

"Nice."

"The most beautiful pool and surroundings Staff was helpful. Amazing views and quiet rooms! Pool bar and food overall were not up to a 5 star hotel, but beautiful surroundings "

"The hotel is immaculate and clearly a lot of money has been spent on design. The room was spacious with stunning views, the best pillows we have had on our 3 week tour. Breakfast was lovely too. I do not regret our stay BUT want to be realistic to help the hotel improve/for others expectations. The road to the hotel is rough and steep, our driver really struggled and we usually walked up to him. The rooms are not soundproof as the door opens to a balcony overlooking the car park, dogs fighting and tuk tuks dropping off guests are common sounds into the night. The doors have big gaps and this allows mosquitoes inside, which is a problem as I am allergic. I had to fill the gap with tissues (it’s 1cm wide the whole middle width of the door - all doors, not just ours). We had looked forward to the yoga, but never heard back when we asked about it so we are not sure if it happens or not. Also for such a luxury property, menus are printed on printer paper - no list of ingredients for cocktails, and being handed such tatty pieces of paper at the bar and for breakfast really lets down the image of the hotel. The staff are clearly lovely but we struggled - my massage booking was not made, request for items at breakfast never arrived, and no service out by the pool meaning we had to come in to ask for drinks and towels. Finally, please help the street dogs. Westerners love animals and it is upsetting to hear them fighting all night. Just a few tweaks and this would be 10/10 hotel. "