Burgschwalbach Marchenwald Hotels

"Awesome"

"I booked a family room with bunk beds for kids and a double bed for my wife from the 28-30 so that when they arrives early in the morning on the 29 they could go straight to the room and not wait until 3pm for check in. I spoke to the hotel and asked them to make a note on the file so they knew this as well. When they arrived on the morning of the 29 they were told they were considered a no show and their room was given away. They eventually gave them a room with 1 bed for 3 people and I am trying to get a refund for the night that they gave the room away. I’ve stayed here in the past and enjoy the location and hotel and staff."

"Staff were friendly and the room was very clean. The breakfast was very good. The shower and wash basin are part of the bedroom, not in a separate room. There are no tea/coffee-making facilities in the room."

"Room was quiet and relaxing"

"Everything was good"

"The hotel and staff were awesome. The only negative thing (complaint) I have is that for myself and my elderly mother-in-law, the walk from the train station to the pickup point at terminal 1 was rather strenuous with the luggage we had. The hike from the drop-off at the hotel parking garage to the hotel itself was again strenuous for us. But this was not the fault of the hotel and/or shuttle. They were all extremely accommodating. Will definitely use again, but with lighter luggage 😁."

"We have stayed at this hotel several times. Always a good experience. Breakfast is very good. The Bed was fantastic; so comfortable. Our room was very quiet and it was very easy to adjust the thermostat. The check-in process is always easy and fast. "

"The staff were very professional and polite. We had 2 rooms, and we were very pleased with the space and how comfortable the beds were. Definitely a must to visit again."

"Room is very clean "