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关于拉古纳旅馆的点评

2 out of 5
拉古纳旅馆
430 Reservation Rd, Marina, CA

点评

7.2

还可以

10 分 - 超赞。41 条好评，共有 165 条点评" "
8 分 - 还可以。62 条好评，共有 165 条点评" "
6 分 - 一般。28 条好评，共有 165 条点评" "
4 分 - 很差。18 条好评，共有 165 条点评" "
2 分 - 糟糕。16 条好评，共有 165 条点评" "

8.0/10

清洁度

7.6/10

员工和服务

5.8/10

服务设施

7.2/10

住宿条件和设施

6.4/10

环保

点评

8/10 还可以

真实旅客

满意：清洁度
2018 年 7 月入住 1 晚

2/10 糟糕

alan

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The manager was never around. You had to operate on his convenience. When they had dirty sheets, they complained of cleaning the sheets when they were not damaged just need to be washed and took my deposit for that. They have a scheme going on there with taking deposits. It’s also $50 a door key if you lose one
2024 年 3 月入住 2 晚

2/10 糟糕

alan

不满意：清洁度、员工和服务、住宿条件和设施
The manager takes your deposit for things that he should not. Rip off manager They are hard to get a hold of during the day. Would not recommend to anyone.
2024 年 3 月入住 1 晚

8/10 还可以

Juan J

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

2/10 糟糕

Bryan

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Office was locled upon arrival. Had to knock on the door multiple times before someone came to open it. Person in office seemed annoyed to have to check me in. Would not reccomend. Will not be staying again.
2023 年 11 月入住 1 晚

4/10 很差

Vladimir

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
There is no AC in the room
There is no AC in the room, the mattress is not comfortable, after it hurts my back a lot, the pillows are terrible, it is impossible to sleep on them. The room is very stuffy and hot. There is no table for computer and lunch. In the rooms are not cleaned, the curtains are very light, if you rest in the daytime it is impossible to do it
2023 年 10 月入住 3 晚

8/10 还可以

Stéphane

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Parfait
Propre, calme et confortable 👍
2023 年 9 月入住 2 晚

4/10 很差

Max

团体旅客
不满意：住宿条件和设施，服务设施
Below average accommodations for the price. The room had a strange smell and the windows didn’t have any screens on them, so we couldn’t air out the room.
2023 年 9 月入住 2 晚

10/10 超赞

Jennifer

2023 年 8 月入住 1 晚

4/10 很差

Mark

满意：清洁度
不满意：住宿条件和设施，服务设施
For some reason the bottom sheets on the beds were not long enough to reach the foot of the bed. They used a second sheet underneath that tucked in at the bottom. This might have gone unnoticed except that I am tall and my feet kept getting tangled in the hem. This was both uncomfortable and frustrating.
2023 年 8 月入住 1 晚

6/10 一般

william

满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
Old and understaffed
2023 年 8 月入住 1 晚

2/10 糟糕

Anh

2023 年 7 月入住 1 晚

10/10 超赞

Jeanne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The bed was more comfortable then i imagine, the sheets and blankets 😌 where very nice. Enjoyed everything but no tube. But the shower was nice. Thank you.
2023 年 8 月入住 1 晚

6/10 一般

Robert

Overpriced for the condition of the property and room. It was clean enough and quiet. Only had two double beds (who still uses double beds) so had to sleep diagonally.
2023 年 7 月入住 1 晚

10/10 超赞

Tova

与家人出行, 与配偶出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施
I do wish there were some breakfast snack, but overall this is an incredible adorable place and the room has everything I'd ever need.
2023 年 7 月入住 1 晚

6/10 一般

Michelle

商务旅客
不满意：员工和服务
No Communication from a Business
I am the person that booked 2 rooms for 2 guests. I'm from a major University where I pay the expenses for faculty, staff, and grad students. I tried to reach the facility numerous times to be sure my card was charged and not the guests and always received a generic greeting. I left voicemails and sent an email and no one ever responded. This is not a good service from a business. Very disappointed.
2023 年 6 月入住 1 晚

2/10 糟糕

Jerrell

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚

8/10 还可以

timothy

与家人出行
满意：住宿条件和设施
Clean property, friendly staff. Not fancy but very comfortable. Accessible bars at toilet and shower. Shower was strong and hot. This is an older property that is well-maintained. Owners live on the property. We used our phone hotspot and and signed into our own Netflix account. This proved to be a good location for 5 days in the coastal area.
2023 年 4 月入住 5 晚

10/10 超赞

Eleanor

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
My go to when visiting Marina
2023 年 4 月入住 1 晚

8/10 还可以

Rayisa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
So good!!😉🇺🇦
2022 年 9 月入住 2 晚

8/10 还可以

Patrick

满意：清洁度、员工和服务、住宿条件和设施
2022 年 8 月入住 2 晚

6/10 一般

Debra

与家人出行
满意：清洁度、员工和服务、客房舒适度
2022 年 8 月入住 1 晚

8/10 还可以

Nereyda

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Overall was good place to stay for the convenience of it. Small but very clean!
2022 年 8 月入住 1 晚

10/10 超赞

Amber

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 1 晚

10/10 超赞

Tamara

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Alfonso was so nice and accommodating and made checking in a breeze! We will definitely look at staying here again next time we are in Monterey. Super convenient location and the room had everything we needed.
2022 年 7 月入住 1 晚

8/10 还可以

Andrea

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I like the small property feel and in a great location. The tub was repaired and patched, there was no iron, and we needed more pillows.
2022 年 5 月入住 2 晚

6/10 一般

Jennifer

2022 年 4 月入住 1 晚

2/10 糟糕

Sabrina

2022 年 2 月入住 1 晚

10/10 超赞

Marie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Room was clean! No signs of the last occupant at all!
2022 年 2 月入住 1 晚

6/10 一般

LIDAR

2022 年 2 月入住 2 晚

10/10 超赞

Trey

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 10 月入住 1 晚

10/10 超赞

Monica

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
convenient to the race track. Great parking, comfortable beds
2021 年 9 月入住 4 晚

4/10 很差

Ilse

不满意：员工和服务、服务设施、住宿条件和设施
2021 年 9 月入住 1 晚

6/10 一般

Barry

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
2021 年 8 月入住 1 晚

4/10 很差

真实旅客

团体旅客
满意：清洁度
不满意：住宿条件和设施，服务设施
No black out curtains as advertised. No screens on main windows so unable to get airflow. I came to Monterey from Palm Springs at 110. Can’t open windows, but was looking forward to doing it here. No microwave had to ask for iron and refrigerator.
2021 年 8 月入住 3 晚

4/10 很差

真实旅客

与家人出行
不满意：住宿条件和设施
No AC, no light at desk, stains on chair, motel does not offer ice (I need for sprained ankle), will not be back.
2021 年 8 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Worth it,
2021 年 8 月入住 2 晚

10/10 超赞

Tipareth

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The stay was great. Clean and comfortable stay.
2021 年 7 月入住 1 晚

6/10 一般

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
It was average. Nothing special.
2021 年 7 月入住 1 晚

4/10 很差

真实旅客

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Dirty hotel with high prices …
2021 年 7 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The road its in is loud
2021 年 6 月入住 1 晚

2/10 糟糕

真实旅客

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff is unprofessional
2021 年 6 月入住 1 晚

2/10 糟糕

真实旅客

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
When we checked in, our room was extremely filthy. There was blood on the comforter and there were dirty towels on the floor. The garbage cans were full and the room was extremely dirty. The manager gave us a different room and it was full of flies. We left and because it was a Memorial Day weekend, we paid very high price at a different hotel. But we had no choice!! Horrible experience
2021 年 5 月入住 1 晚

4/10 很差

真实旅客

与家人出行
不满意：客房舒适度，住宿条件和设施
2021 年 3 月入住 1 晚

2/10 糟糕

Carmen

2020 年 8 月入住 1 晚

10/10 超赞

Travis

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 8 月入住 1 晚

4/10 很差

真实旅客

与家人出行
满意：员工和服务，清洁度
Disappointed
The AC did not work but fans were available. Not their fault but power went out. Fireworks in parking lot at 2:30am. Ive never paid over $200 for a room and then when I had to it was very disappointing.
2020 年 8 月入住 1 晚

2/10 糟糕

Roger

与家人出行
On the Laguna Lodge website there is NO disclosure that this hotel is ADA Non Compliant. I am disabled and when l checked in the attendant noticed l was using crutches and then told me they only had rooms available on the 2nd floor and there was No Elevator!
2020 年 8 月入住 1 晚

10/10 超赞

Lourdes

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
good
Last minute booking the man that helped me check in was so sweet and helpful.
2020 年 8 月入住 1 晚

4/10 很差

真实旅客

满意：客房舒适度，清洁度
Not so great
Kind of a run-down place. Couldn't get tv to work. Hard to find anyone to help
2020 年 2 月入住 1 晚