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关于阿格尔扎梅庭院酒店的点评

3.5 out of 5
阿格尔扎梅庭院酒店
66 Derb Jdid - Douar Graoua, Marrakech

点评

9.2

非常棒

10 分 - 超赞。24 条好评,共有 35 条点评" "
8 分 - 还可以。9 条好评,共有 35 条点评" "
6 分 - 一般。1 条好评,共有 35 条点评" "
4 分 - 很差。1 条好评,共有 35 条点评" "
2 分 - 糟糕。0 条好评,共有 35 条点评" "

9.0/10

清洁度

9.6/10

员工和服务

8.8/10

服务设施

8.6/10

住宿条件和设施

点评

8/10 还可以

alex rock,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
good location and nice garden and good staff
location is OK, about 10 mins walking to the square market. Near shops and restaurants. But it's difficult to find in alleys. Fortunatelly I met a local guide who took me to the hotel. The manager or owner Sayed is nice to take me walking to the square to get familiar with the roads and around and recommend me some nice restaurant. He also put me on the 2nd floor with nice view over the garden. But during the night, I heard some noise and then I realize it's strong wind blowing the rooftop plastic cover caused some big noise. That night was raining. Anyway, nice and good looking of the hotel inside with 2 big streets inside garden!! But no pool it's a pitty. One more thing, I asked one shirt for laundry, they did it and for free. Thanks a lot!!
2018 年 2 月入住 1 晚

10/10 超赞

William

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommend, outstanding service and stay
The location was great, quiet but close enough to the action. Once you know the way you are 100% fine. The service from Aziz and his team was second to none, they truly made you feel like family. The advice we received was also very handy as first timers. The room and riad were great. The breakfast was amazing, didn't have lunch until 2pm one day we had do much. Definite value for money and i recommend 100%.
2019 年 6 月入住 2 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 5 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Lovely Riad with a beautifil roof terrace. Staff are amazing and could not do more to help us. They have excellent local knowledge, tops on the dos and donts of Marrakech. Have a great visit and would definately return. Many thanks
2019 年 5 月入住 4 晚

10/10 超赞

Theresa

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Magical Riad
Aziz was amazing. He gave us lots of help and advice. The riad is beautiful with a pleasant courtyard, clean comfortable rooms and good showers. Breakfast was plentiful and delicious. The riad is in a great place - an easy walk to the mail square and near some great restaurants. But the staff are what really makes this place magical.
2019 年 5 月入住 4 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Peacefull Riad and friendly Staff
Very well located. The Riad was very peaceful and quiet. Personnel was really helpful and friendly. Totally recommended.
2019 年 5 月入住 3 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Las dos personas que estuvieron allí, nos tratarón súper bien. Limpieza del cuarto y desayuno increibles.
2019 年 4 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hospitality and kindness! If you need any help, your on the right place.
2019 年 4 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staying here was the highlight of our stay in Marrakech. The facilities are traditional and allowed us to really experience the culture of Morocco which was exactly what we were looking for. More than just the Riad was the exception service we received from Aziz and Abdul who were diligent hosts, even meeting us by the front door with an umbrella, as we were heading out for dinner one evening, as it was raining. The advice, map drawings and hints and tips for the local customs made sure we had a brilliant stay. The rooms are well decorated in a traditional style and had large comfortable beds. The location was less than a 5 minute walk to the main square and with the streets of Marrakech being notoriously difficult to navigate we were not only shown on a map but walked there by Abdul the first time we went to ensure we knew where we were going and how to get back safely. Breakfast was cooked fresh for us every morning, the food was more than plentiful and a delicious start to the day too!
2019 年 4 月入住 3 晚

10/10 超赞

Carmella,New York

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I highly recommend this property when traveling to Marrakech. We were welcomed when we arrived with such kindness and friendliness. They were very insiteful about how to get around Marrakech and what places to visit. Breakfast was AMAZING with fresh fruits, homemade breads and jam. My friends and I felt like it was our home when staying there. Highly recommend to book this hotel.
2019 年 4 月入住 2 晚

8/10 还可以

真实旅客

与配偶出行
满意:员工和服务,清洁度
Riad agréable. Aziz à notre écoute Cuisine très correcte, mais un peu chère. Néanmoins éviter absolument la "chambre" du rez de chaussée.
2019 年 4 月入住 8 晚

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had the BEST time at this Riad. It was a little slice of paradise in the middle of the hussle and bustle of the Médina in Marrakech. The hosts here make you feel at home straight away and are full of good advise and help whenever you need it. The Riad itself is very pretty and comfortable and has everything you will need while enjoying this amazing city.
2019 年 4 月入住 5 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 4 月入住 7 晚
Aziz 于 2019年04月20日 的回复
Thank you very much

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 3 月入住 1 晚
Aziz 于 2019年04月3日 的回复
Thank you for this kind review. We hope to see you soon again.

8/10 还可以

William

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bill’s Marrakesh stay.
Lovely home converted into a wonderful hotel. Wonderful,helpful staff. Good breakfast.
2019 年 3 月入住 1 晚
Aziz 于 2019年03月30日 的回复
Thank you for this kind review. We hope to see you soon again.

8/10 还可以

Jerry

满意:清洁度、员工和服务、客房舒适度
Riad Aguerzame is in a quiet area close to the medina. The staff--Abdul, Aziza, Yassine--were warm and helpful., and wifi is strong. The riad itself is handsome but some things need attention: our sink and shower didn't drain well and there's not much water pressure. The breakfast is particularly disappointing although it was served nicely with the staff's usual friendliness.
2018 年 12 月入住 6 晚
Aziz 于 2019年04月3日 的回复
Thank you for this kind review. We hope to see you soon again.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 11 月入住 1 晚
Aziz 于 2018年12月2日 的回复
Hope to seen you soon again !

6/10 一般

Jochen,Munich

满意:员工和服务,清洁度
不满意:住宿条件和设施
Very friendly and helpful team around Aziz - many thanks for your support. At the same time the riad needs significant investment - refurbishment and painting!
2018 年 11 月入住 3 晚
Aziz 于 2018年12月2日 的回复
It was a pleasure to welcome you. Don't forget to think about the low and competitve price you've paid. Hope to see you soon again

10/10 超赞

真实旅客

满意:清洁度、住宿条件和设施、客房舒适度
2018 年 11 月入住 2 晚
Aziz 于 2018年11月12日 的回复
Happy you've enjoyed your stay. Nice to seen you soon again !

8/10 还可以

Lars Henrik

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay for business
We stayed for a full week on business (we buy vintage berber rugs) and had a good stay at Riad Aguezame. Aziz and his team is very dedicated to give a good service. Clean, good wifi, quiet, good bed and sleeping quality. these are for us important as business travellers. Breakfast is good as well, but after a week a bit "basic". We had a little trouble at check in as we were given the wrong room but after some discussions was sorted out. The Area is nice with a few good high quality restarants nearby. pepe nero (italian), and naranj (libanese). 15 mins walk to djerma el fna (main square) or rhaba lakdima (spice market square). We had all in all a very good stay and would surely consider to book again next time as we travel to marrakech 2-3 times yearly. Room was large with an extra sofa (superior room) which is nice. And it was surely a plus that they serve beer and wine for very reasonable prices.
2018 年 10 月入住 7 晚
Aziz 于 2018年11月12日 的回复
Happy you've enjoyed your stay. Nice to seen you soon again !

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 5 晚
Aziz 于 2018年11月1日 的回复
Thank you so much ! Hope to welcome you soon again !

10/10 超赞

Diana,Brooklyn, New York

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This was one of the best hotel experiences I've ever had. Aziz and the rest of the riad's staff/owners were fantastic, helpful, and went above and beyond to make our stay comfortable and worthwhile. We were a group of three friends who were only staying for two nights and thanks to Aziz's recommendations and help with errands (like helping us get train tickets to Tangiers when the train station was too out of the way for us), we were able to make the most of our short time in Marrakech. The location was also ideal for walking to the medina while not being right in the middle of traffic (which is the case for a lot of places in the old city). I cannot thank Riad Aguerzame enough for all they did for my friends and me. I highly recommend staying here and hope to come back soon.
2018 年 10 月入住 2 晚
Aziz 于 2018年11月1日 的回复
Thank you so much ! Hope to welcome you soon again !

10/10 超赞

Gabriel,London, UK

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
amazing
Very nice riad, lovely staff. I loved listening the sound of Marrakech from the roof top! I would go back to Aziz and i will recomend his Riad to everyone. Gabriel
2018 年 10 月入住 7 晚
Aziz 于 2018年11月1日 的回复
Thank you so much ! Hope to welcome you soon again !

10/10 超赞

YOUNGHOON

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 2 晚
Aziz 于 2018年11月1日 的回复
Thank you so much ! Hope to welcome you soon again !

8/10 还可以

Ty

Great Value!
The room is clean and has a classic feel to it. It is located within a 10 minute walk of the main market Jemaa el-Fnaa. Aziz and company are great and are willing to give you any help or advice about the city as possible. If booking excursions, most vehicles will not be able to get close to the riad due to the narrowness of the alleyways and will require a small walk depending on the requested meeting point. I think this place is an amazing value for the cost.
2018 年 8 月入住 3 晚
Aziz 于 2018年09月26日 的回复
Happy you've apprecieted your stay. Thank you and we hope to see you soon again.

10/10 超赞

Romain,Paris

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Riad familial très bien placé
Petit riad à taille humaine (4 chambres), très bien placé dans la Médina, tout proche de la place à pied et des centres d'intérêt. Nous avons été extrêmement bien accueillis, les gens qui y travaillent sont très disponibles. Merci beaucoup à eux, tout particulièrement à Aziz, toujours de bonne humeur, qui a été là du début à la fin pour nous. Thé à la menthe délicieux :) Si nous revenons à Marrakech, nous reviendrons dans ce Riad! Pauline & Romain.
2018 年 6 月入住 4 晚
Aziz 于 2018年06月20日 的回复
Merci beaucoup, Romain et Pauline. J'espère vous revoir bientôt !

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 5 月入住 3 晚
Aziz 于 2018年06月6日 的回复
Happy you've appreciated your stay in Aguerzame. Kind regards

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Extremely helpful staff. Be aware, tough, that they don’t accept credit cards!
2018 年 5 月入住 3 晚
Aziz 于 2018年06月6日 的回复
Happy you've appreciated your stay in Aguerzame. Kind regards

8/10 还可以

KM,Paris

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
コスパに優れたメディナのリヤド
非常にホスピタリティに溢れた主人だった。夜の12時頃に宿に到着し空腹だったので、何か頂けないかとお願いしたら、いくつかのケーキとフルーツジュースも無料で提供してくれた。翌朝の朝食も、砂漠ツアーへの出発時間に合わせて提供してくれ、モロッコパンケーキも非常に美味だった。施設自体の新しさはそれほど感じないが、価格からすると十分すぎる品質だと思う。
2018 年 5 月入住 1 晚
Aziz 于 2018年06月6日 的回复
Happy you've appreciated your stay in Aguerzame. Kind regards

10/10 超赞

maureen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It's about the people...
We chose to stay in a riad in the old town area, realizing this would be closer to the medina, even though the place would be smaller and less upgraded than a hotel. Aziz and Said and Aziza went far out of their way to make our stay so enjoyable! Without Aziz's guidance and steadfast help our stay would have not been nearly as fun or worthwhile! Heartfelt thanks to Aziz and his staff!
Aziz 于 2018年05月10日 的回复
Dear Maureen, So happy we help you to enjoy Marrakech ! Nice to seen you soon again.

10/10 超赞

Shannon,London, UK

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing staff
The staff was so incredibly helpful. They gave us tea and coffee when we arrived, tons of recommendations of where to go and what to do, and then walked us around the market and to our next hotel when we checked out the following day (this hotel was booked for our last night in town).
2018 年 5 月入住 1 晚
Aziz 于 2018年05月9日 的回复
Dear Shannon, So happy to meet you ! Take care and come back soon !

10/10 超赞

Yoann ,Toulouse

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Merveilleux
Je n ai qu un mot. Merveilleux. Un séjour accompagné d un hôte exceptionnel. Ce riad est familial. Nous y sommes comme à la maison
2018 年 4 月入住 5 晚
Aziz 于 2018年05月11日 的回复
Cher Yoann, Ravi que vous ayez votre séjour parmi nous. A bientôt j'espère !

10/10 超赞

Raffaela

满意:清洁度、员工和服务、客房舒适度
Great stay for a tourist trip
The Riyad is very comfortable and the staff is super friendly and mega helpful. It is really great for a stay in Marrakesh, because all the tourist sights are within walking distance. The owner also helped us find a carpet shop that locals go to (i.e. not too overpriced). The only issues were that the internet was slow sometimes and that the bathroom stank a bit.
Aziz 于 2018年05月9日 的回复
Dear Raffaela, It has been a pleasure to welcome you and we're all waiting for see you soon again !

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Es una antigua casa reciclada. Son pocas habitaciones en torno a un patio central. Muy lindo. Algunas habitaciones están en el primer piso por escalera.
2018 年 2 月入住 3 晚
Aziz 于 2018年05月11日 的回复
Encantado que le gusta su estancia al riad. Muchas gracias

4/10 很差

rosemary,Fort Lauderdale

不满意:住宿条件和设施
Riad with great location but that’s it!
We stayed in three other Riads in Morocco and this was our least favorite. We were expecting breakfast to be included but was told that breakfast was an extra charge of 10 euros which equates to $12.22 per day, per person. The person was not that diplomatic when telling us that we had an option when booking on Expedia. I told him that there was no option given and their website specifically said breakfast included. I did not continue with the issue with him. We dropped our bags and went to the market. We arrived back at the Riad later and were told that we could have breakfast in the morning, I told the new person thank you but we had made other arrangements. The staff members were very pleasant with the exception for our greeter on the first night when the breakfast issue arose. The room was clean but there was bad, what seemed like a sewer smell especially in the bathroom. The bed was comfortable. The towels and washcloths had obviously been washed but were quite dingy/grayish. The water was hot for one shower only. We had personal contact with the owners of the other three Riads but the owners of this one was not present , that we saw, and we were there for 3 nights.
2018 年 2 月入住 2 晚