"My first stay at Pestana CR7 left a fantastic impression. The hotel is exceptionally clean, and the location couldn’t be better. What truly stood out, though, was the staff. Every single person—from the doorman to the restaurant team—was genuinely friendly and welcoming. They greet you with a smile every time, and it creates such a positive atmosphere.
The breakfast buffet was excellent, and I want to highlight Reda, one of the waiters. He was incredibly professional, warm, and clearly passionate about what he does. His service elevated the whole experience.
Another moment that really touched me was seeing Reda help an elderly man with a disability stand up from his seat. He did it with such care, patience, and respect, making sure the gentleman was steady before letting go. It was a small gesture, but it spoke volumes about the heart and culture of this hotel.
Overall, I’m just happy I stayed here and witnessed this level of kindness and professionalism."