Marsa Shuna Beach Hotels

"Amazing staff very helpful and "

"It's a lovely hotel: very clean, very high standards of food and drinks, and very attentive staff in the beach, dining and social areas. However some of the reception staff were very unhelpful and made me feel uncomfortable at times. Particularly as I booked initially for 1 person - the room cost is the same for 1 and 2 but I thought to be a bit more eco friendly they could then leave fewer towels etc. When I tried to add a second person they refused and said it would be additional cost, even when I showed them their own website that the cost for 1 and 2 people was the same so I'd essentially already paid. It was only when I asked them to tell me how much it would cost that they finally agreed to add the person, and even then did not update the system properly so that when they arrived the next morning they had no record. I'd have expected much better service from such a luxury hotel, it just seemed like they were out to get more money even though they were already making more from me as a single guest. The stay was otherwise great but this really put a sour note on it"

"Rooms are spacious, grounds and pool areas very well maintained and staff very accommodating and helpful."

"Beautiful property, clean,good food, great service. The manager Alaa always taking care of it's guests helping with any questions or service needed. Very kind and humble people throughout the whole resort. And the water and corals are amazing plenty of sea life yo enjoy snorkeling every day "

"Clean good furniture good air conditioning spacious good value "

"Nice staff, very respectful and provide very good service "