this was a short stay due to changes in my travel. Arrived late by shuttle just before midnight. I needed to go for my flight at 4 am and there was no shutle on duty. I had to take an Uber I also did not get a breakfast which was included in my fare.
Eftekhar
2025 年 7 月入住 1 晚
8/10 还可以
EIJI
2025 年 7 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
If detailed instructions for the shuttle are provided in advance, that would be helpful. Otherwise, I had a good experience.
EIJI
2025 年 7 月入住 1 晚
2/10 糟糕
Nshan
与家人及幼儿出行
2025 年 7 月 8 日
不满意:住宿条件和设施,服务设施
Pictures were extremely beautiful but when we arrived hotel room was so cheap it was like a motel,not worth the price. But The receptionist was nice
Nshan
2025 年 6 月入住 3 晚
8/10 还可以
david
2025 年 7 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was within walking distance of the airport (25 mins) and the staff were very helpful.
david
2025 年 5 月入住 1 晚
8/10 还可以
Laurent
2025 年 7 月 5 日
Laurent
2025 年 7 月入住 1 晚
10/10 超赞
Samira
2025 年 7 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Samira
2025 年 7 月入住 1 晚
8/10 还可以
Ava
2025 年 7 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property is 5 minutes drive away from the airport. It is very convenient for layover stays. It’s located in a quiet business and residential area.
Retail shopping and access to multiple restaurants are not available in the immediate area.
I found the staff to be impersonal and matter of fact in their interactions with me. More warmth would have been appreciated.
Ava
2025 年 6 月入住 2 晚
10/10 超赞
John
与家人出行
2025 年 6 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very personable and professional staff-always looking for ways to please the guests.
John
2025 年 6 月入住 1 晚
10/10 超赞
Diana
2025 年 6 月 18 日
满意:住宿条件和设施,清洁度
Perfect for an airport stay. Shuttle service worked well. Room was quiet.
Diana
2025 年 6 月入住 1 晚
6/10 一般
Manon
与家人出行
2025 年 6 月 17 日
Idéale pour prendre le train, désavantage aller manger de l’autre côté, même menu ts les jours, nous y étions 5 jours, en plus dispendieux. À notre arrivée excellent service avec Laura qui nous a permis d’utiliser la piscine Holiday Inn de l’autre côté. Pas de glace, compliqué d’avoir un sceau à glace, nous n’avions pas de frigo dans notre chambre et voulions mettre des Yaourts au frais.
Manon
2025 年 5 月入住 4 晚
10/10 超赞
Garth
2025 年 6 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
efficient check in and clean and quiet
Garth
2025 年 6 月入住 1 晚
10/10 超赞
Helen
2025 年 5 月 27 日
Helen
2025 年 5 月入住 1 晚
4/10 很差
Carol Ann
2025 年 5 月 24 日
不满意:住宿条件和设施,服务设施
Everything. Outdated, pealing wall paper. Terrible shuttle van driver at arrival to JFK.
Carol Ann
2025 年 5 月入住 1 晚
8/10 还可以
Peter
2025 年 5 月 11 日
Peter
2025 年 5 月入住 1 晚
10/10 超赞
Simon
2025 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Accommodation très appréciée à 4:30 le matin.
Simon
2025 年 4 月入住 1 晚
4/10 很差
Patrick
与配偶出行
2025 年 4 月 19 日
满意:员工和服务
不满意:住宿条件和设施
Floor in bathroom was worn and looked bad. Toilet paper holder was positioned wrong so paper roll kept dropping to floor. Toilet seat did not fit toilet. Towel rack could not be reached from shower because shower door blocked access to it; put a hook near shower door opening so bath towel can be hung outside shower door. Water and coffee cups upside down on unclean surfaces. Buy disposable cups in plastic wrap so they stay clean.
Patrick
2025 年 4 月入住 1 晚
10/10 超赞
Mark,Chicago
2025 年 4 月 16 日
Staff very friendly.
Mark
2025 年 4 月入住 1 晚
2/10 糟糕
Mary-Martha
2025 年 4 月 14 日
A disappointing stay.
We have had excellent service in the past at HI Express in many countries around the world which is one of the reasons we chose this hotel. It also offered shuttle service from the train station and to the airport, both of which we needed. Breakfast was also included. Our disappointment started when we called for the shuttle as required and was told a 5 minute wait. After over 20 minutes we called again and we’re told 5 minutes “maybe”. When the shuttle finally arrived the driver stopped about 40 meters away and was not helpful initially in putting our luggage in the van. Later, when we could not get the tv sound to work, we called reception and were told someone was coming. After waiting 45 minutes we decided to go out to dinner and asked that someone come to our room when we returned. The problem was easily solved upon our return once we knew how to operate the unfamiliar remote but the reception clerk seemed annoyed to have to come and assist us. We arrived for breakfast shortly after 6 am to a lovely spread of a diverse menu of “hot” and cold items. Unfortunately the scrambled eggs were cold and the sausages were barely warm. All in all a disappointing stay. Won’t recommend this hotel.
Mary-Martha
2025 年 4 月入住 1 晚
10/10 超赞
Alain
2025 年 4 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Environnement très médiocre
Très bo hotel
Alain
2025 年 3 月入住 2 晚
10/10 超赞
Celine,Kanata
2025 年 4 月 1 日
Celine
2025 年 3 月入住 1 晚
10/10 超赞
Veronique
2025 年 3 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Very warm and friendly welcome thanks to Enzo and his staff! Diversified and tasty breakfast! Great shuttle service in a curteous and friendly manner! Comfy beds and nice shower too. à bientôt!