Maruyama Park

The building is beautiful but quite outdated. The carpets in the hallway on our floor were very old and stained. Hotel has a direct access door to the big mall resides on its 3rd and 4th floor and extends to the adjacent shopping center. Various food options in the shopping center. The room does not have usb outlet but kept clean. No air vent in bathroom. Ocean view was great. However somehow the cleaning process last pretty long. We checked in around 3pm, until almost 8 pm , the hallway occupied with two cleaning carts, towels, and amenities. There were several unoccupied rooms on our floor had no lights but left the room doors opened as we walked by towards our room. Breakfast was pricey.

We had a wonderful stay at Randor Hotel Sapporo Prestige. The highlight of our stay was the incredibly kind and helpful staff. They went above and beyond to assist us, from helping arrange the delivery of a lost item to recommending an excellent Jingisukan restaurant and patiently explaining transportation options in English. We were truly touched by their thoughtfulness and kindness throughout our trip. Their help made our family vacation in Sapporo much more comfortable and memorable. We are sincerely grateful for their outstanding hospitality and would happily recommend this hotel to other travelers. We hope to stay here again on our next visit to Sapporo!

1階の灯油ストーブが壊れていました。ついたり消えたりを繰り返してとても寒くてほとんど2階ですごしました。とてもいいホテルなのでまた利用しようと思いますが、直してもらいたいです。