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关于梅森城温德姆速 8 酒店的点评

2 out of 5
梅森城温德姆速 8 酒店
3010 4th St Sw, Mason City, IA

点评

7.4

还可以

10 分 - 超赞。144 条好评，共有 468 条点评" "
8 分 - 还可以。144 条好评，共有 468 条点评" "
6 分 - 一般。81 条好评，共有 468 条点评" "
4 分 - 很差。56 条好评，共有 468 条点评" "
2 分 - 糟糕。43 条好评，共有 468 条点评" "

7.6/10

清洁度

8.0/10

员工和服务

7.2/10

服务设施

7.2/10

住宿条件和设施

7.4/10

环保

点评

6/10 一般

Porshe

与家人出行
满意：清洁度、服务设施、住宿条件和设施
N/A
2024 年 5 月入住 2 晚

10/10 超赞

Malea

2024 年 3 月入住 2 晚

8/10 还可以

Malea

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy chexk in Left an item in the room and they called me to let me know!
2024 年 3 月入住 2 晚

2/10 糟糕

Anne

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
2024 年 3 月入住 1 晚

8/10 还可以

Adam

2024 年 4 月入住 1 晚

10/10 超赞

Luka

2024 年 2 月入住 1 晚

2/10 糟糕

真实旅客

商务旅客
不满意：清洁度、住宿条件和设施、客房舒适度
Bugs
2024 年 2 月入住 1 晚
Super 8 Management 于 2024年02月22日 的回复
sorry for inconvency and corrective steps are taken for that.

6/10 一般

debra r

满意：员工和服务，清洁度
2024 年 1 月入住 1 晚
Super 8 Management 于 2024年02月22日 的回复
Thank you for staying with us. we will be remodaling place soon. so see you in futrue with new look.

8/10 还可以

Robert

2024 年 1 月入住 1 晚
Super 8 Management 于 2024年02月22日 的回复
Thank you for your stay and we wish to see you again.

10/10 超赞

Brandon

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything was great except for the breakfast. That was not the best, the only thing the kids had was pancakes. They like the machine that makes them.
2024 年 1 月入住 2 晚

10/10 超赞

Dawn，Sikeston

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Friendly staff. Breakfast was okay. Heat in room was great, which was much appreciated with the weather we were facing while there.
2024 年 1 月入住 4 晚

10/10 超赞

Juergen

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property is located next to an Applebee's so that was a bonus. The room was clean and fresh. Staff friendly and helpful. There is a Fleet Farm and a Target nearby. Over all I enjoyed staying here.
2023 年 11 月入住 1 晚

10/10 超赞

Kelley

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was very clean and organized. Very quiet
2023 年 11 月入住 1 晚

8/10 还可以

Mark

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
On a scale 1-10 I give it a 8had everything I needed
2023 年 11 月入住 2 晚

6/10 一般

Heather

与家人出行
满意：员工和服务
不满意：服务设施
Our toilet wouldn’t quit running & I think there might be bedbugs or some kind of bug, my son had bites this morning.
2023 年 11 月入住 3 晚

10/10 超赞

Cheryl

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Super 8 Management 于 2023年11月21日 的回复
thank you for your response.We are trying to improve our place with new renovation soon.Thanks ones again.

6/10 一般

Dawn

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚
Super 8 Management 于 2023年11月21日 的回复
thank you for your response.We are trying to improve our place with new renovation soon.Thanks ones again.

8/10 还可以

Jasmine

与家人及幼儿出行, 与配偶出行
满意：服务设施，清洁度
For the price, it was a comfortable stay. I'm glad that the nonsmoking rooms actually dont smell like smoke.
2023 年 10 月入住 5 晚
Super 8 Management 于 2023年11月6日 的回复
Thank you for your response. We apreciate your time and efforts for your view towards our place. we are trying to imporve our place in few months we will have some work going on to improve this place which provide better satisfaction during your future stay with us.Super 8 Management

6/10 一般

Dawn

2023 年 10 月入住 1 晚
Super 8 Management 于 2023年11月21日 的回复
thank you for your response.We are trying to improve our place with new renovation soon.Thanks ones again.

4/10 很差

Charles

团体旅客
满意：客房舒适度，员工和服务
不满意：住宿条件和设施，清洁度
They had one job.
Checkin was friendly and efficient. The only thing we were looking for was clean beds on an overnight trip. One of the beds had debris in it and obviously used pillow cases. Strangely it was all tucked in and tidy. We demanded clean linens and due to timing, remade the bed ourselves. In the morning the manager offered a discount the next time we stay there. Zero chance we will be back
2023 年 10 月入住 1 晚
Super 8 Management 于 2023年10月27日 的回复
We are realy sorry for your bad experience. As i spoke to you at the time of check-out I have investigated the situation and taken necessay steps. As I told you gives us second chance.hope to see you on your next trip.

8/10 还可以

Debra

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Our stay was ok nothing spectacular but good.breakfast wasn’t what we’re used to lol
2023 年 10 月入住 1 晚
Super 8 Management 于 2023年11月21日 的回复
Thank you for your response. We will try to improve ones our renovation is done.Thanks you once again.

10/10 超赞

Mark

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
My go-to place to stay
This is my go to place to stay when I go to Mason City. The staff are friendly and accommodating. It just helps to make my stay feel more like home.
2023 年 9 月入住 2 晚
Super 8 Management 于 2023年10月12日 的回复
Thank you for your response. We are trying to imporve our place which makes more comfortable to all our Guest family. We will wait for your next visit.

8/10 还可以

Josh

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 5 晚
Super 8 Management 于 2023年10月12日 的回复
Thanks you for your Resposnd.

10/10 超赞

Penny

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleased
Clean, quiet and coffee! Will stay again.
2023 年 9 月入住 4 晚
Super 8 Management 于 2023年10月12日 的回复
Thank you for Response. Your response is important for us.

10/10 超赞

LaMarr

满意：清洁度、员工和服务、住宿条件和设施
Didn’t spend much time there so questions answered “good” were based on cursory observations. Well pleased with courtesy and attentiveness of the staff.
2023 年 9 月入住 1 晚

10/10 超赞

Jimmy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff and very quiet. Would stay again
2023 年 9 月入住 1 晚

2/10 糟糕

Sean

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Room was musty and damp. AC unit didnt work well and they charged me $44 after checkout and when i tried to call three times they denied charging me anything more
2023 年 9 月入住 2 晚

10/10 超赞

Jane

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was amazing and our room was very clean!
2023 年 8 月入住 1 晚

10/10 超赞

Destini M

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I absolutely loved how quiet it was and how clean it was.
2023 年 8 月入住 2 晚

10/10 超赞

Mark

与家人出行
满意：员工和服务，清洁度
The employees at the hotel were so helpful and accommodating. We were there for a funeral and their kindness lessened my burden.
2023 年 8 月入住 1 晚

10/10 超赞

Nicholas

2023 年 8 月入住 1 晚

10/10 超赞

Kyle

2023 年 7 月入住 1 晚

4/10 很差

Richard

与家人出行
不满意：住宿条件和设施，清洁度
We have stayed at this Super 8 several times before with always having had a positive experience. This time was different. When we opened up the doors to the 2 rooms we had reserved, both rooms had a very unpleasant odor to them. I was embarrassed to have our family visiting from California stay here. We had hoped to grab some muffins/bagels for breakfast because we were leaving early in the morning. Breakfast was very meager. We ended up needing to stop elsewhere for a quick breakfast. Very disappointing.
2023 年 7 月入住 1 晚

4/10 很差

Jim

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very dirty. Hasn’t been updated at all. Still allow smoking in rooms. Just not a nice stay
2023 年 7 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenient.
2023 年 7 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenient location
2023 年 7 月入住 1 晚

6/10 一般

Crystal

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
It was just what we needed, we were on family vacation and this the approaching storm we need the coverage.
2023 年 7 月入住 1 晚

8/10 还可以

Julie

满意：清洁度、员工和服务、住宿条件和设施
The staff are great and extremely helpful. The down side is that there were stock car races at the nearby fair grounds and the continuous fan button wasn’t working so it was very noisy. Other than that the room was clean and comfortable.
2023 年 7 月入住 4 晚

8/10 还可以

Delta

与配偶出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
I would like to say that nexted time we stay we have a bigger restroom in are room because are tolit was to low to the ground but it was ok to stay there and they had a really nice breakfast at the hotel
2023 年 7 月入住 5 晚

6/10 一般

Socorro

2023 年 7 月入住 1 晚

10/10 超赞

Jean

与配偶出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Everything was just great.
2023 年 7 月入住 1 晚

8/10 还可以

Marcie

满意：清洁度、员工和服务、客房舒适度
2023 年 7 月入住 1 晚

8/10 还可以

dulaney

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚

10/10 超赞

James

2023 年 7 月入住 1 晚

4/10 很差

Greg

与家人出行
满意：客房舒适度，员工和服务
不满意：住宿条件和设施，清洁度
Dissappointed
Stayed 4 nights. Room on 3rd floor. Brocken elevator 4 out of 2 1/2 days. Older man, Had shoulder surgery 3 weeks ago. 4 flights of stairs were difficult to go up and down. Room itself had dirty walls in bedroom and bathroom. Broken desk chair was at lowest height. Hard to get in and out of. Breakfast was mostly Reheated food.
2023 年 7 月入住 5 晚

6/10 一般

Kait

团体旅客
Simple and easy check in - nice staff! Hotel overall is super average. Nothing terrible, but not super nice.
2023 年 7 月入住 2 晚

6/10 一般

Laurie

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
No bath mat, reserved a room for 3 people and they only gave us 2 towels, never brought up a 3rd towel after we asked. The towels we had smelled like smoke, even in a non smoking room. Elevator was broken, sink faucet leaked so bad we couldn’t keep anything on the counter, toilet handle was broken. Carpet was disgusting. Stayed 3 nights, house keeping never stopped in to empty trash or change towels. Staff was pleasant.
2023 年 7 月入住 3 晚

8/10 还可以

Gary

不满意：员工和服务，清洁度
Okay stay
Was okay for sleeping but very dated and the breakfast was just okay
2023 年 7 月入住 3 晚

8/10 还可以

Michael

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Easy to get to, easy to find, easy parking, quiet, small breakfast, easy check in and out
2023 年 7 月入住 1 晚

8/10 还可以

Kerri

与家人出行
满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
A decent place
Staff was very friendly and helpful. Elevator was broken, but they helped us carry our bags to our room.
2023 年 6 月入住 2 晚