Massing Open-Air Museum

I thoroughly enjoyed my stay at the Novotel. I arrived from Munich airport so the travel by train to the hotel was super easy (35 minutes on the S8 train). The hotel's location was excellent and within a short walk to the old town and easy access to walking trails along the river. There are many great spots to eat nearby as well. I did not rent a car and walked everywhere. The hotel itself was clean and modern. The staff were friendly and very helpful as it was my first time in Munich and I was a solo traveller. Breakfast every morning was wonderful with so many great hot and cold options for everyone. The gym and pool were also a great amenity to start the day or wind down after a full day of sightseeing. Overall I do not have anything negative to say. I would stay there again!

Check in was pretty smooth. We arrived early and the room was not yet ready, but it was ready earlier than the 3 pm time. The room was clean and well organized. We got the loft suite and the sofa bed was made up for our kids right away. The room was pretty tight for space unfortunately, but it may be expected given the central location of the hotel. The AC was a bit weak and the room was often on the warm side until it was dark outside. We appreciated the two bathrooms a lot. The pool looked quite nice but we didn’t have the time to try it. Overall a pleasant stay. 😊

Dominic was on duty at the front desk during the majority of my stay. He was a tremendous resource when I had questions about planned activities, how to get around the city and how to best get back to the airport. He's a tremendous customer service representative for your hotel -- friendly, well-spoken, positive attitude.