Un posto bellissimo, fuori dal tempo, ma con tutte le attenzioni possibili per gli ospiti. è stato davvero piacevole passare qualche giorno qui. Ottimo anche come base per visitare Matera, Altamura e i dintorni. Consigliatissimo.
Emiliano
於 2023 年 12 月住了 3 晚
真實評價
8/10 不錯
Raffaella
2024 年 1 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rilassante
Raffaella
於 2023 年 12 月住了 2 晚
真實評價
10/10 優異
Lucio
2023 年 11 月 2 日
讚好:整潔度、住宿狀況和客房舒適度
Volevo scrivere di alcune imperfezioni che ho riscontrato, ma poi la mattina ho aperto la finestra sul balcone e tutto è andato nel dimenticatoio.
Lucio
於 2023 年 10 月住了 1 晚
真實評價
6/10 一般
Patrick
2023 年 8 月 9 日
讚好:整潔度和住宿狀況
L’hôtel est au calme au milieu de la campagne. Il organise par ailleurs des soirées privées ( mariages, anniversaires,…) et c’est évidemment beaucoup moins calme (musique, DJ, enfants qui crient). Nous dînions au même moment dans le restaurant de l’hôtel. Le service s’en est ressenti (la bouteille de vin commandée est arrivée à la fin du repas 😞) même si le repas était très bon. Le lendemain il n’y avait plus de pain au buffet du petit déjeuner. A notre demande le personnel en a ramené mais 15mn plus tard alors que nous avion déjà terminé. Quelques sourires du personnel seraient les bienvenus. Nous avons eu quelquefois eu l’ impression de les gêner. C’est dommage car c’est un très bel hôtel, bien placé avec des chambres joliment décorées.
Patrick
於 2023 年 8 月住了 2 晚
真實評價
6/10 一般
Matthew
2024 年 9 月 24 日
讚好:整潔度和住宿狀況
不滿:職員與服務
The property was a beautiful. Cypress tree driveway, excellent pool, very nicely finished clean rooms & bathroom. The chef was on the whole very good. Located within 10km of Matera but in a quiet rural setting.
The staff. Anna who served breakfast & checkout was excellent.
The rest of the staff are either poorly managed and demoralised or should not be in a hospitality role. Checkin person was rude and didn’t make you feel welcome. Couldn’t really be bothered. The waiters I think must work on a local farm, no people skills whatsoever. Starters & main course was very good. I sent the salad back. You have a choice of green salad or mixed salad m, which was green leaves a carrots??
After that everyone disappeared leaving us and another table wondering if they were coming back to offer dessert & coffee. No one came back, no staff anywhere, so we all got up and eventually left.
To top it off some of the complimentary lotions etc were half full and perused.
Beautiful place, but either the staff need training or recruit some people that understand customer service. Unfortunately it ruined our stay. Couldn’t wait to move on.
Matthew
於 2024 年 9 月住了 1 晚
真實評價
10/10 優異
José
2023 年 6 月 9 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Très bon rapport qualité prix
José
於 2023 年 6 月住了 2 晚
真實評價
8/10 不錯
真實旅客
2023 年 3 月 14 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful and quiet
Beautiful and quiet. The chef is amazing and our dinner was delicious. The manager/waiter was not so pleasant. I think it may have been a language barrier issue as we don’t speak Italian and he doesn’t speak English and he didn’t have much patience for translating. We also found the men who checked us in were not very welcoming. For such a beautiful hotel the front desk people should be much more welcoming. My guess is they were filling in for the regular person. Other than that, we enjoyed our stay.
真實旅客
於 2023 年 3 月住了 3 晚
真實評價
10/10 優異
真實旅客
2021 年 8 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
ATMOSFERA
真實旅客
於 2021 年 8 月住了 1 晚
真實評價
10/10 優異
真實旅客
2020 年 10 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
gentillesse et disponibilité du personnel; petit-déjeuner copieux, frais et varié; piscine très jolie; dîner au restaurant réalisé avec goût
真實旅客
於 2020 年 10 月住了 2 晚
真實評價
8/10 不錯
Alessandro
2020 年 9 月 8 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Una bella struttura, moderna e pulita
Complimenti ai gestori/proprietari di questa struttura. Ideale per chi cerca relax e quite, subito fuori dalla citta.
Alessandro
於 2020 年 9 月住了 1 晚
真實評價
8/10 不錯
Silvia
2020 年 8 月 15 日
讚好:整潔度、設施服務和住宿狀況
Posto bellissimo immerso nella natura . Ottima pulizia delle stanze .
La pecca da segnalare è però che l’accesso alla piscina sia a pagamento ( 5€ cad.Al giorno ) e che l’ ingresso alla tenuta sia aperto a tutti pertanto se pensate di passare un soggiorno in totale relax Sappiate che potreste trovarvi altre famiglie che vengono a trascorrere la Giornata li .