Castles in Matrouh Governorate

"Generally good, but no facilities "

"They were too friendly and I spent a lovely two days in there"

"Clean and friendly and excellent chef"

"My stay at Rixos Premium Alamein was absolutely amazing. The hotel offers outstanding service, with a wonderful staff who went above and beyond to make every moment special. Their warmth, professionalism, and attention to detail truly made my experience unforgettable. I highly recommend this resort for anyone looking for luxury, comfort, and genuine hospitality"

"premium stay. Great and friendly staff did not spare any effort to make our holiday wonderful. I can’t thank you enough."

"The restaurant staff was so bad all of them , they service so bad this the only thing im not happy about it"

"We loved the cleanliness of the entire property, the rooms, multiple pools, and the beautiful beach. The cafeteria dining was excellent. I tried to get a limo service but the concierge was not helpful in providing me a car service; even though it was available. That was the only issue I had. Otherwise, we’ll be back. "

"Friendly staffing go above and beyond."

"This property is beautiful. I regularly stay at Emaar properties around the world, and this one was just as impressive. However, the room service food was very disappointing. We ordered room service twice, and both times the food was undercooked. Despite this, the front desk refused to waive the charges, and the hotel manager didn’t offer any resolution. Instead, he claimed the plates were empty when returned, which was simply not true. This was such an unnecessary issue that could have been handled much more professionally—especially by a brand of this caliber. Aside from that, the rest of the experience was wonderful—especially thanks to Thorya and Adham, who were amazing."