Castles in Egypt

"Friendly staff. Very clean. "

"amazing stay but rooms could be updated for a 5 star hotel"

"Lovely hotel with very attentive staff, a haven of peace in central Cairo "

"The hotel was spotlessly clean, private beach was beautiful. Staff in the whole were very good, polite and helpful. My only criticism were I did see one bar staff mocking a customer, and the pool attendants did nothing about people leaving towels on loungers for hours, despite mentioning in the hotel rules that unattended towels would be removed. One day at the adult pool we were told we couldn’t have a parasol because they were all being used, but 5 of them were with unattended towels for people should didn’t return for over an hour. Food is not labelled for allergens. This meant asking the staff every time, who were helpful but at times unsure and when asked if something had milk in a response was “maybe”. They did offer to cook something fresh but this isn’t what you pay for all inclusive for. Choice is expected. Otherwise the hotel was beautiful and guests were well catered for with activities, food and drink"

"OK"

"Nice property with excellent all around "

"family friendly environment, didn't get a chance to enjoy pool and outdoors due to weather"

"Had a wonderful stay at jolie ville hotel, staff were friendly and very helpful. Lauren came to our rescue when we had a small issue with our room door."

"Dinning at 139 was wonderful! Great staff"