Matsumoto Spa Hotel

"Hotel was nice with a nice public bath. Breakfast had many options and night noodles and snacks available after public bath was nice. Rooms were comfortable."

"It's a very comfortable facility, although the hotel looks old. "

"Lovely hotel with excellent staff and service. "

"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "

"The hotel is well located at lake front, although our room was on the lower floor and the view was a bit blocked by the fence outside the windows. The staff were extremely helpful and the one served us could speak English. The food was good.The private bath (fee required) inside the public bath has half glass walls so not so private except exclusive use of the facility .Given the price we paid included a free tour of the shrines, we considered it's value for money."

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."

"This is a very special Ryokan, the best we had on our 2 week holiday. The food was exceptional. The staff were very attentive and made a lot of effort for us. "