夏洛特Matthews Heritage Museum附近酒店

“Totally enjoyed my stay. Our room was clean and comfy. The only problem was our room, 125 was near the eating area and it got noisy at times.”

“Presentable.”

“The hotel was clean the staff friendly, and we appreciated the shuttle to the airport”

“住宿体验非常好，但长住：两周才會清理更换一次所有用具不但合理，尤其是炎熱的夏天，觉的应該增加保洁人員數量……”

“原本訂了24/10-30/10/19, 但因為轉機問題遲了一天於25/10晚才到達酒店，到達後酒店員工(黑人)稱已經取消我booking, 亦都跟我說會聯絡Hotels.com ,叫我回香港後再打電話給Hotels.com 確認取消退款就可以！該酒店員工表示如果當晚要住的話要再付款，最後住了三天付了三晩住宿費用！但回港後聯絡Hotel.com ，Hotel.com說沒有辦法可以取回之前已付的款項，致電到Hotel.com亦不斷跟酒店雙方推卸責任不肯退款！”

“Very nice ”

“Everything was excellent. The breakfast was plentiful and the details were thoughtful. Free coffee, iced lemonade, and cookies were provided in the lobby for everyone to enjoy. The hotel was also very nice and clean. My whole family was very satisfied.”

“The elevator made an awful noise, the furniture in our room was held together with duct tape, the suitcase stand was missing. We had requested a handicap room. The only thing handicap was the high sink and the handicap buzzer outside the door. The only plus I can give this hotel is that the staff was helpful and nice.”

“Good”

“Nothing has changed. They have the front desk guy , who is rude and takes money from deposit money and never refunds the full amount. Owner answer diplomatic answers to reviews but never pickups calls or returns them. It seem the front desk staff Mr. D is related to the owner that’s why there is no accountability for rude behavior and missing money”

“Ok”

“很好”

“The hardwares of the hotel are too old, and the breakfast is very simple ”

“I wouldnt recommend this place to anyone,”

“Había mucha gente fumando fuera de pasio y no pudimos dormir por los gritos de la gente que había en el pasio”

“Ok”