Search Cottages in Mauchline

"We didn’t have the breakfast but we saw the breakfast room en route to the gym and was perfectly fine. The staff were beyond helpful and really made you feel special, the room was perfect and we had a surprising upgrade which again little details going to extra mile making you feel valued. Perfect gym although as it’s a country club hotel, it was busy during peak hours (as you’d expect) no complaints would happily stay again"

"Everything was almost perfect. Breakfast May have more options, if we want to be picky here."

"Overall a great stay but evening meal menus were misleading, as set menu was not as priced..."

"Bedrooms are tired. Second stay in a row where the tap in the bathroom sink is not working. New restaurant is lovely but breakfast items ran out quickly and did not get replenished for 20 minutes. Lots of queuing and disgruntled guests. Requested crispy bacon and it was not and only looked cooked on one side. Dinner took one hour to have mains served. Housekeeping were very good as my son was ill and cannot fault them. Thankful for their swift response. Lovely areas of renovation but is still in a transitional period of finding their flow of service. And for the rising prices… bedrooms need better taken care of and should be next for renovating. As a guest of Seamill Hydro on many occasions. And I was married there, so I do love it. Just needing tweaks to get the service back to a standard and rooms need TLC to justify the pricing. "

"Parking near my room and well lit. Breakfast was so good and staff were lovely."

"Clean room and friendly staff"

"We stayed as a family of three so we needed the pull out bed. It wasn’t made up when we arrived but it was quickly remedied. However, the mattress on the sofa bed was so thin you couldn’t sleep on it. Parking is plentiful but the car park area is dirty and in need of attention. Most of the staff were friendly and helpful but one in particular was very loud and over familiar. "

"Late Saturday afternoon, after checking in, we walked our dog in the lovely grounds and decided to stop for a drink before returning to our room. The outside patio tables and the inside bar were piled with dirty glasses and plates. No staff around to clear anything away. One barman coping with customers. We sat outside with our drinks for over half an hour (other guests were also there) and although the barman brought out drinks to another table, nothing got cleared away. Our room was disabled friendly, but accessed by steps and several fire doors (we did not request or need a disabled room, this is just an observation). Although the bedroom doors are fitted with soft closers, they still need a firm pull to fully shut, and the noise from the doors slamming closed was dusturbing during the early hours of the night."

"Shower in room suddenly ran cold in middle of shower, then ran warm then cold again. Something very wrong! Given room it was an expensive hotel. It was however a great breakfast! "