茂宜島SPA 酒店 | 每晚可低至 HK$2,458

「Staff at valet and bell desk not very friendly. Mirror in room filthy. Toilet handle broken so you had to manually move it up to prevent constant running water. Drawers had sand all over inside. Chairs on patio covered in pigeon waste. Chair at desk/table missing from room. Requested replacement multiple times and finally received on third day. PJ at the indoor restaurant was amazing. Autumn at front desk was very helpful and Shawn at the pool desk was very friendly and helpful. The property...

「员工完全没有经过培训，非常没有礼貌。 第一天我按时到达，被告知房间还没收拾好，仅仅是告知，连句抱歉都没有，好像这是应该的。 5晚住宿只有一天客房服务（打扫卫生），这倒可以理解。但是如果不催促的话，这一天的卫生可能也没有人打扫。我催了两遍，才勉强打扫。 最后一天退房，前台居然没人。 总之，员工素质极差，完全不能匹配这个酒店。」

「The property was beautiful and the staff were all so great. It is high season so the one issue I noticed is there is definitely not enough lounge chairs at the pool to accommodate all the people who are staying at the resort. All the hotels are like this actually. Resort should provide chairs to guests free of charge for the beach at the rate you are paying to stay there a night.」