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关于麦克多诺烛木套房酒店 - IHG 旗下饭店的点评

2.5 out of 5
麦克多诺烛木套房酒店 - IHG 旗下饭店
136 Hwy 81 West, McDonough, GA

点评

8.8

超赞

10 分 - 超赞。102 条好评，共有 151 条点评" "
8 分 - 还可以。26 条好评，共有 151 条点评" "
6 分 - 一般。9 条好评，共有 151 条点评" "
4 分 - 很差。5 条好评，共有 151 条点评" "
2 分 - 糟糕。9 条好评，共有 151 条点评" "

9.2/10

清洁度

8.8/10

员工和服务

8.6/10

服务设施

9.2/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Mary

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay awesome facility
2024 年 4 月入住 2 晚

10/10 超赞

Michelle

与家人及幼儿出行, 带宠物出行
满意：清洁度、员工和服务、住宿条件和设施
Clean, comfortable, safe and pet friendly
2024 年 4 月入住 1 晚

10/10 超赞

Mariela

满意：员工和服务
不满意：住宿条件和设施
Comfortable beds and clean rooms ..pet friendly
2024 年 4 月入住 1 晚

10/10 超赞

Dawn

满意：清洁度、员工和服务、住宿条件和设施
Very clean and nice staff
2024 年 4 月入住 2 晚

10/10 超赞

Leeshilaya

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Keyarrow

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The place was clean and comfortable.. Close to many restaurants and dining options. We took our kids to the Dave and Busters which is literally right next door.
2024 年 3 月入住 1 晚

10/10 超赞

Tom

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Jourdyn

满意：清洁度、员工和服务、住宿条件和设施
I really appreciated everything about this hotel. Me and my husband really enjoyed the stay.
2024 年 3 月入住 1 晚

10/10 超赞

Tiffany

与家人及幼儿出行
Clean, quiet , convenient and comfy.
2024 年 2 月入住 1 晚

10/10 超赞

Stacey

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

10/10 超赞

Monica

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
No pool, but still was a awesome place to stay
2023 年 12 月入住 2 晚

10/10 超赞

Rose

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Marvelous Stay...
It was absolutely wonderful...Soon as we enter the room the aroma fragrance smell so good and refreshing...The manager and staff was good...Over all the customer services was great!!! Thanks
2023 年 8 月入住 2 晚
Front Office Manager 于 2023年09月9日 的回复
Thank you for taking the time to write the most amazing review! I will share your feedback with the team!

4/10 很差

Joella

2023 年 8 月入住 1 晚
Front Office Manager 于 2023年09月25日 的回复
Good morning,Thank you so much for your feedback.I would like to discuss your most recent stay with us. Please contact the hotel directly to speak with the Front Office Manager.Thank you.

10/10 超赞

Henoc

2023 年 8 月入住 1 晚
AGM 于 2023年09月16日 的回复
Thank you so much for taking the time to give us the most amazing rating! We appreciate your business and your feedback.

10/10 超赞

Idethia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to rest
I enjoyed my stay
2023 年 7 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
Thank you for your stay with us. We are very pleased that your stay was excellent, as well as you enjoyed your stay. We look forward to seeing you again in your future travels.

10/10 超赞

James

与家人出行, 带宠物出行
满意：员工和服务，清洁度
Fantastic
2023 年 6 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
Mr. James, we would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

2/10 糟糕

Maddison

商务旅客
不满意：住宿条件和设施，清洁度
There was roaches in my bed. I left after 1 night and they wouldn't give me my money back.
2023 年 6 月入住 3 晚
Guest Services 于 2023年08月25日 的回复
Thank you for your feedback, this allows us to see where we exceed and does not meet our guests satisfaction. I would like to send our Apologies for the issues with your stay with us, thank you for bringing this to our knowledge so that we can move forward and get this issue taken care of.

10/10 超赞

Daniel

2023 年 6 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
We would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

Kenneth，DUNDALK

满意：清洁度、员工和服务、住宿条件和设施
First time staying at Candlewood. But definitely not the last time. Super clean and we felt at home.
2023 年 5 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
Mr. Kenneth, we would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

Nitta

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
We would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

8/10 还可以

Avadon

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bed was comfortable an room was clean would definitely go back.
2023 年 4 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
Dear Guest, we would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

Sharhonda

2023 年 4 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
We would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

Marcia

与家人出行, 带宠物出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff went above and beyond which is very hard to find that type of service nowadays 😊 we had 4 rooms booked and everyone was please. Thanks so making our stay so awesome.
2023 年 4 月入住 3 晚
Guest Services 于 2023年08月25日 的回复
Ms. Marcia, we would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

Tyiesha

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a wonderful pleasant stay!!
2023 年 4 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
We would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

Sheri

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
We would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

William

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel. Staff was pleasant despite being very busy with limited staffing on site during weekend evening.
2023 年 3 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
Mr. William, we would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

Nick

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hidden Gem
Cassie was amazing, I enjoyed my stay and would return again
2023 年 1 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
We would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

8/10 还可以

Mary Lynn

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Guest Services 于 2023年08月25日 的回复
Ms. Mary Ann, we would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

2/10 糟糕

shakinah

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property was terrible, it wasn’t clean, they had bed bugs. We could not get in contact with the manager to resolve this issue. I do not recommended.
Guest Services 于 2023年08月25日 的回复
Thank you for your feedback, i would like to send our apologies for the issues during your stay with us. I will send this over to our manager for investigation.

2/10 糟糕

Richard

团体旅客
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Not good
I had to call & complain 3 times about the noise upstairs around 0100
2022 年 12 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
Thank you for your feedback, i would like to send our apologies for not having an enjoyable night sleep during your stay. I will look into this.

10/10 超赞

Talycia

Guest Services 于 2023年08月25日 的回复
Ms. Talycia, we would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

8/10 还可以

ROBERT，Columbus

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy access from a major interstate, politeness of stall.
2022 年 11 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
Mr. Robert, we would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

Gail A

满意：员工和服务、住宿条件和设施、客房舒适度
2022 年 11 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
We would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

JERMAINE

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The rooms were clean and spacious.... Rooms are nor cheap but well worth the money
2022 年 10 月入住 2 晚
Guest Services 于 2023年08月25日 的回复
Mr. Jermaine, we would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

6/10 一般

Randolph

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 9 月入住 2 晚
Guest Services 于 2023年08月25日 的回复
Mr. Randolph, we would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

Sonja

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 8 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
We would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

Matthew

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very Kind and Friendly and the room was very nice and clean.
2022 年 7 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
Mr. Matthew, we would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

EMORY

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Staff was excellent and the area had a lot of convent shopping and restaurants. Room was perfected I appreciate that it was CLEAN!
2022 年 7 月入住 2 晚
Guest Services 于 2023年08月25日 的回复
We would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

4/10 很差

Phillip

与家人出行
不满意：住宿条件和设施，清洁度
Hotel was dirty and outdated. The cost of $235 per room was way overpriced. Nice hotels downtown we’re asking for less.
2022 年 6 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
Mr. Phillip, I would like to send our sincere apologies as to your stay with us was not Candlewood Suites Standard during your visit. I will send this to the appropriate department, and want to thank you for bringing this to our attention.We would hope you will give us another chance in the future to see the progress that have been done.

10/10 超赞

Twyla

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Truly amazing how clean the entire hotel was and how friendly the entire staff was.
2022 年 4 月入住 3 晚
Guest Services 于 2023年08月25日 的回复
We would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

Tamara

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 1 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
We would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

8/10 还可以

CINDY

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved the hotel. Staff was great. Just 2 negatives...no breakfast and lukewarm shower
2021 年 12 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
We would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

8/10 还可以

William R

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice! Friendly staff. Clean room.
2021 年 12 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
We would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

Bruce

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location
2021 年 7 月入住 3 晚
Guest Services 于 2023年08月25日 的回复
We would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

8/10 还可以

Antonio

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 7 月入住 2 晚
Guest Services 于 2023年08月25日 的回复
We would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

Sergine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 6 月入住 7 晚
Guest Services 于 2023年08月25日 的回复
We would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

真实旅客

2021 年 6 月入住 1 晚
Guest Services 于 2023年08月25日 的回复
Dear Guest, we would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.

10/10 超赞

Sara

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 4 月入住 2 晚
Guest Services 于 2023年08月25日 的回复
We would like to take the opportunity to send you our gratitude and enjoyed your stay with us. We are hoping we get to see you in the future with your travels.