“We did not get into our room until after 5:00 pm I had called to let them know we had a 1 yr old and 21/2 yr old early morning of check in to see if we could get in early they said they would let me know never heard back went again to office at 4:00 pm Tobe told room not ready. They did offer late check out of 11: 00 am but if we had not had a friendstaying there I would not ha e been satisfied.”
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