the place was clean and a good condition. staff were helpful. WIFI was not fast.
TARIQ
2021 年 1 月入住 1 晚
4/10 很差
Abdullah
2021年01月18日
不满意:客房舒适度,清洁度
Disappointing Stay
The property offers free parking only if you book thru their site. Disappointing fact.
It took many calls and talks to receptionist to have them clean the room. Response is very poor. I do not recommend this property as adjacent hotels (Hilton & Shaza and others) are cheaper and superior to it.
Abdullah
2021 年 1 月入住 4 晚
10/10 超赞
Emad
与家人出行
2020年08月19日
满意:客房舒适度,清洁度
Another excellent stay at Arac
We have enjoyed our stay. The location, property condition, reception staff were more than what we hoped for.
Emad
2020 年 8 月入住 2 晚
6/10 一般
Syed Jubair
与家人出行
2020年08月6日
Syed Jubair
2020 年 7 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2020年07月19日
满意:客房舒适度,清洁度
We had a nice stay
We had a nice stay. The apartment we had was well kept. Overall, our stay went well except for the confusion we had when we extended our stay. It looks as if the reception staff are in need of more training. The first one we met was really good but we struggled with the rest.
真实旅客
2020 年 7 月入住 1 晚
8/10 还可以
Fawziah
与家人出行
2020年03月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent location
Nice property right next to prophets mosque. Shopping mall downstairs with nice selection of shops, supermarket snd food places.
Fawziah
2020 年 2 月入住 7 晚
10/10 超赞
Mahmood
与家人出行
2020年03月10日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very convenient location and the staff as always was very kind and helpful. Would def recommend.
Mahmood
2020 年 3 月入住 6 晚
4/10 很差
H Y
与家人出行
2020年03月5日
不满意:员工和服务、住宿条件和设施、客房舒适度
Tattered furniture and Poor services
Tattered(old)furniture,I have booked for 5adults,only drinking glass was provided and I have requested 4 times for more glasses unfortunately never provided.Entrance door lock problem and go back to reception for help ...one of us was sick ..was unable to stand while door lock being open...not house keeping on time ...WiFi was very very poor and even no signals at all.
H Y
2020 年 2 月入住 9 晚
10/10 超赞
Muzammil Rasool
与家人出行
2020年02月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Visit to Madina is always good. But the comfort, peace and location of this Hotel helped.