the place was clean and a good condition. staff were helpful. WIFI was not fast.
TARIQ
於 2021 年 1 月住了 1 晚
4/10 欠佳
Abdullah
2021年1月18日
不滿:整潔度和客房舒適度
Disappointing Stay
The property offers free parking only if you book thru their site. Disappointing fact.
It took many calls and talks to receptionist to have them clean the room. Response is very poor. I do not recommend this property as adjacent hotels (Hilton & Shaza and others) are cheaper and superior to it.
Abdullah
於 2021 年 1 月住了 4 晚
10/10 優異
Emad
家人同遊
2020年8月19日
讚好:整潔度和客房舒適度
Another excellent stay at Arac
We have enjoyed our stay. The location, property condition, reception staff were more than what we hoped for.
Emad
於 2020 年 8 月住了 2 晚
6/10 一般
Syed Jubair
家人同遊
2020年8月6日
Syed Jubair
於 2020 年 7 月住了 1 晚
8/10 不錯
真實旅客
家人同遊
2020年7月19日
讚好:整潔度和客房舒適度
We had a nice stay
We had a nice stay. The apartment we had was well kept. Overall, our stay went well except for the confusion we had when we extended our stay. It looks as if the reception staff are in need of more training. The first one we met was really good but we struggled with the rest.
真實旅客
於 2020 年 7 月住了 1 晚
8/10 不錯
Fawziah
家人同遊
2020年3月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent location
Nice property right next to prophets mosque. Shopping mall downstairs with nice selection of shops, supermarket snd food places.
Fawziah
於 2020 年 2 月住了 7 晚
10/10 優異
Mahmood
家人同遊
2020年3月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very convenient location and the staff as always was very kind and helpful. Would def recommend.
Mahmood
於 2020 年 3 月住了 6 晚
4/10 欠佳
H Y
家人同遊
2020年3月5日
不滿:職員與服務、住宿狀況和客房舒適度
Tattered furniture and Poor services
Tattered(old)furniture,I have booked for 5adults,only drinking glass was provided and I have requested 4 times for more glasses unfortunately never provided.Entrance door lock problem and go back to reception for help ...one of us was sick ..was unable to stand while door lock being open...not house keeping on time ...WiFi was very very poor and even no signals at all.
H Y
於 2020 年 2 月住了 9 晚
10/10 優異
Muzammil Rasool
家人同遊
2020年2月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Visit to Madina is always good. But the comfort, peace and location of this Hotel helped.