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“Things I liked: -Front desk staff was really kind and welcoming. Especially AbdulBari who went above and beyond to accommodate. Def the best part about the stay. - breakfast on R was great with helpful staff. Things I didn’t like: -housekeeping supervisor was not friendly (Egyptian) I forgot his name. We had issues where they wouldn’t replenish water. Overall I was a bit disappointed with the housekeeping. The most useful and helpful person was Arif who would go above and beyond - that was……

“Hotel layout was confusing, more signs int the eleva”

“.”

“Well located and staff was extremely nice specially shafiullah the bellman”

“Every thing perfect”

“We had a wonderful stay at this hotel. The rooms were clean, comfortable, and well-maintained, and the amenities were excellent. The staff was friendly and helpful, making our experience even more enjoyable. The location and overall atmosphere were great, and we truly enjoyed our time here. The only downside was that, considering the room rates, breakfast was not included. It would be a great value-added benefit if the hotel offered complimentary breakfast for guests. Other than that, we had a……

“Nice”

“Etwas zu altmodisch aber sonst in gutem Zustand.”

“Staff won’t help much”

“Great a stay at Novotel I definitely recommend anyone to stay here the staff is very welcoming.”

“Super emplacement, chambre propre.”

“We had a wonderful and a memorable stay at the hotel everything was excellent very easy walk to the masjid nabwi”

“I enjoyed my stay here very much. I needed some rest and I got plenty of it. No outside noise, no noises from the rooms nextdoor. Bangladeshi and Pakistani restaurants right across from the hotel. The Prophet's Mosque us about 10 to 15 minutes walk. Elevators working just fine. Very helpful staffs. The gentleman allowed me to check in 3 hours early which was a life saving... I was extremely tired and needed the sleep. The room rate I paid was very satisfactory. I thought they offered more for……

“Thank you”

“Very nice hotel with friendly and helpful staff. Will defnitely stay here again in future In Sha Allah as its straight opposite the gate of the Haram”

“Beautifully modern hotel near the main train station.”

“Everything was great! Just be cautious that they have only three elevators and are fairly small. Most of the time we had to use the stairs.”