Hotel is clean and good.
call the front desk to ask for toothbush, but no one ans.
真实旅客
2017 年 6 月入住 2 晚
8/10 还可以
真实旅客
2017年01月17日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
大廳接待服務櫃檯態度感覺不是很良好,但是bar那邊很不錯
真实旅客
6/10 一般
Victor
商务旅客
2024年04月19日
不满意:服务设施,员工和服务
I could at times hear people talking in the next room, maybe it was the TV?
The hallway hadn't been vacuumed and wasn't for the three nights I was there.
There was cobwebs on the ceiling light.
The restaurant menu was ordinary and I thought for that expensive. The bar food was again, no great shakes.
They charge for WiFI. A thing of the past.
There was nothing in the fridge to drink or snacks.
The bed was good.
I will never again go to a Mecure Hotel.
Victor
2024 年 4 月入住 3 晚
10/10 超赞
Watson
与家人出行
2024年04月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The service on front desk
Watson
2024 年 4 月入住 2 晚
8/10 还可以
Ruoning
与家人出行
2024年04月8日
满意:清洁度、服务设施、住宿条件和设施
The staff at the front desk was not helpful or professional. They would overcharge you without any explanation. I came to them at the checkout to ask the total price I paid for, however they were not willing to help and instead just gave you a hard-to-read account detail. I had to do the math myself to prove that I was charged incorrectly. The guy then was reluctant to change to the correct amount I booked for. I still haven’t got the deposit for my refund so far and either for the security bond after a week’s time.
Mercure shared the same reception with Pullman. Suspect they treat guests differently for the cheaper booking.
Ruoning
2024 年 3 月入住 4 晚
6/10 一般
Adel rastegar
与家人出行
2024年04月1日
不满意:清洁度、员工和服务、住宿条件和设施
Old building, dirty
Adel rastegar
2024 年 3 月入住 3 晚
2/10 糟糕
Raimondo
与配偶出行
2024年03月25日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Not 4 star hotel more like 3-2 and whole place smells like Mould, this is not Australian standard. Staff were helpful.
Raimondo
2024 年 3 月入住 3 晚
6/10 一般
Jason
与配偶出行
2024年02月26日
满意:住宿条件和设施,员工和服务
Watch your stuff in the lobby, my wife walked away from her purse and it was stolen with a lot of money in it.