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关于墨尔本柏悦酒店的点评

5 out of 5
墨尔本柏悦酒店
1 Parliament Square, East Melbourne, VIC

点评

9.4

绝佳

10 分 - 超赞。754 条好评，共有 1003 条点评" "
8 分 - 还可以。158 条好评，共有 1003 条点评" "
6 分 - 一般。55 条好评，共有 1003 条点评" "
4 分 - 很差。25 条好评，共有 1003 条点评" "
2 分 - 糟糕。11 条好评，共有 1003 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.4/10

服务设施

9.4/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Lai Na

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 4 晚
David Sim Assistant Front Office Manager 于 2023年09月11日 的回复
Dear [Guest Name],Warm greetings from Park Hyatt Melbourne.Thank you for sharing your feedback after your stay with us and it was certainly a pleasure to have you.Thank you and we certainly look forward welcoming you back to our hotel.Warm Regards,David SimAssistant Front Office ManagerPark Hyatt Melbourne

10/10 超赞

Chilung

2019 年 12 月入住 7 晚

10/10 超赞

kaichun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
我還會去住的
位於精華地段 又有免費電車可搭 去哪都方便
2019 年 7 月入住 5 晚

8/10 还可以

jrren

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
big room
2018 年 9 月入住 2 晚

10/10 超赞

真实旅客

Wonderful
I was amazed by the quality of room I had with the price. The service was also great.
2018 年 9 月入住 5 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店位置不错，门口就有地铁站，出行方便。服务也不错，礼貌有度
2018 年 8 月入住 5 晚

6/10 一般

Hong

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
酒店位置不错，但比较老了，空间大，但是干净整洁，我们定的是Club Deluxe King Room ，一家4人2间房却分配在不同楼层最靠电梯一间，非常不方便，最不满意的是我们房间本来包含早餐，我们前一天10点半才吃完丰盛晚餐，第二天7点多离开前一点都不饿，但想到包含早餐，也就下去象征性的吃了一点点，结果回来后却收了另外收了16澳币，并被告知you had was the Full breakfast which cost $40 per person, and your room only included Continental breakfast which cost $32 per person. The amount $16 are the total amount of $8 each person for the differences between Continental and Full breakfast. 问题是当时并没有任何人告诉我们要另外收费，而且我们2大2小几乎就没吃什么东西，这个让人非常不爽。

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

Ling

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
总体不错
我们圣诞入住这里，去哪里都很方便。但比不上其他我住过的柏悦那么豪华。房间很大，不错的。
2017 年 12 月入住 3 晚

10/10 超赞

Miki，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Room upgrade for our honeymoon
Nice wine and dessert! Nice staff and gave us many suggestions for our trip. Special thanks to Heidi at the reception:) Wonderful!!!

8/10 还可以

shihwei

满意：客房舒适度，员工和服务
飯店稍微老舊，但服務非常好

8/10 还可以

Eva，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
不錯的酒店
酒店的員工友善，房間舒適。早餐食物種類不算很多，但質素令人滿意。惟酒店的位置不是很方便，附近也沒有甚麼可逛的地方。

10/10 超赞

HAIBO，CHINA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
值得再次入住
酒店环境不错，尤其卫生间不错，酒店的安全管理也非常好。

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

PingCai

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Li-Jen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Gemma

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

8/10 还可以

Shrikant

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
convenient
2024 年 3 月入住 3 晚

10/10 超赞

Ronald

2024 年 3 月入住 2 晚

10/10 超赞

HIROYUKI

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
スタッフの方の対応が良かったです。
2024 年 3 月入住 2 晚

10/10 超赞

David

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stunning decor, beautiful breakfast and courteous helpful staff
2024 年 3 月入住 3 晚

10/10 超赞

Coco

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location. Top notch service. I will definitely come back again

10/10 超赞

Ellen

团体旅客
Everything was great Expensive breakfast, though
2024 年 2 月入住 3 晚

8/10 还可以

Helen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We mostly enjoyed our stay at the Park Hyatt. We especially enjoyed the quality and variety of food at the breakfast buffet. Our room was very large and comfortable. Just a few things that we didn't like that would not make it our first choice if we return to Melbourne. First, the hotel is a bit dated. In its heyday, I am sure it was glorious. Second, I didn't like that there was a window from the desk into the bathroom and another window from the outside behind the desk. Thought that was a rather odd design feature. Lastly, the hotel is a respite for maternity patients and their babies recovering after giving birth in the hospital. We were on the same floor and had nurses and doctors coming and going as well as family visits. I think that is a wonderful option for these new moms, however, I think the hotel should make an effort to separate the hotel guests from the patients. No one told us this was the case or gave us an option when we checked in. Kind of a weird vibe for me while I am on vacation ( I don't love hospitals) and maybe not the greatest for the new moms either.
2024 年 2 月入住 4 晚

10/10 超赞

Jeff，alamo

满意：清洁度、员工和服务、住宿条件和设施
Beautiful hotel with a great staff.
2024 年 2 月入住 4 晚

10/10 超赞

Daniel，Ginowan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Old charm feeling of beauty when you enter the lobby of Hyatt Park. Quick and easy check in and out our last day sadly came to quick because there is so much to see and so in Melbourne.
2024 年 2 月入住 4 晚

2/10 糟糕

Danielle

不满意：住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Lourdes

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Park Hyatt has a great location. You can either walk to many places or take the free downtown tram. Our Corner suite was beautiful and the view was spectacular. The food we ordered from Room Service was mediocre. Other than that, I would highly recommend the hotel. I made a reservation for Valentine’s Day ahead of time, and the concierge was amazing and very prompt in responding to my concerns.
2024 年 2 月入住 2 晚

10/10 超赞

Robert，Greenport

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Quality property
2024 年 2 月入住 2 晚

10/10 超赞

Maureen

满意：清洁度
2024 年 1 月入住 3 晚

10/10 超赞

Cory

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property is beautiful and amazing! Room service was delicious and our family had a great stay there. The rooms are beautiful and spacious. The location is outside of the chaos but very walkable to everything or transit just a few minutes walk away. We can’t wait to go back.
2024 年 1 月入住 6 晚

10/10 超赞

John

满意：住宿条件和设施，清洁度
2024 年 1 月入住 2 晚

10/10 超赞

ZHAOYUAN

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 4 晚

10/10 超赞

Daniel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚

10/10 超赞

Daniel

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent friendly staff
2023 年 12 月入住 2 晚

10/10 超赞

Georgina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Service is amazing
Every thing was perfect 👌
2024 年 1 月入住 1 晚

4/10 很差

David Alwyn

满意：员工和服务，清洁度
2024 年 1 月入住 2 晚

10/10 超赞

Amanda

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚

8/10 还可以

Helen Sophia

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 10 月入住 7 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 4 晚

8/10 还可以

Mark，Marina del Rey

满意：清洁度、员工和服务、服务设施
I like Park Hyatt properties. This wasn't my favorite ever, but it was still a very nice stay. My room was very large and comfortable. Excellent, large, well-appointed bathroom. The lobby felt more like a place to walk through rather than linger, but it's a very nice property. I really liked the location too: just outside the CBD, so very convenient, but also close to the lovely Fitzroy and Treasury Gardens. Great places for strolls.
2023 年 12 月入住 3 晚

10/10 超赞

Peter

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 3 晚

10/10 超赞

James

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

8/10 还可以

Mark S.

满意：清洁度、员工和服务、住宿条件和设施
Only negative was a $70 AUD overnight parking fee, the highest of any place that I have stayed.
2023 年 12 月入住 1 晚

10/10 超赞

Mary

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Always a pleasure to stay at the Park Hyatt. The staff are so accomodating, the location is a walking distance to shops and restaurants and the room is luxury plus. Will stay again soon.
2023 年 12 月入住 4 晚

10/10 超赞

Armida

2023 年 12 月入住 1 晚

10/10 超赞

HANG

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Definitely recommend!
This place brings me back to the early’90s, when the luxury hotels with gleaming gold accents and extravagant designs and so clean that floors reflect like a mirror, receptionists are so friendly provided fast and easy check in/out.
2023 年 12 月入住 1 晚

10/10 超赞

Andrew

2023 年 11 月入住 1 晚

10/10 超赞

Rachel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were excellent
2023 年 11 月入住 3 晚

10/10 超赞

Andrew

2023 年 11 月入住 2 晚