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关于墨尔本雷吉斯酒店的点评

4.5 out of 5
墨尔本雷吉斯酒店
186 Exhibition Street,, Melbourne, VIC

点评

9.2

非常棒

10 分 - 超赞。215 条好评，共有 296 条点评" "
8 分 - 还可以。51 条好评，共有 296 条点评" "
6 分 - 一般。14 条好评，共有 296 条点评" "
4 分 - 很差。8 条好评，共有 296 条点评" "
2 分 - 糟糕。8 条好评，共有 296 条点评" "

9.6/10

清洁度

9.2/10

员工和服务

9.4/10

服务设施

9.4/10

住宿条件和设施

9.0/10

环保

点评

8/10 还可以

Elaine Ka Wai

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is a good location for us to watch the Australian open tennis .
2024 年 1 月入住 3 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 5 晚

8/10 还可以

Michelle

满意：清洁度、员工和服务、住宿条件和设施
A lovely room and all staff were very polite and smiley
2024 年 4 月入住 3 晚

8/10 还可以

cheryl

满意：清洁度、员工和服务、住宿条件和设施
only stayed overnight
2024 年 4 月入住 1 晚
Rydges Team 于 2024年04月11日 的回复
Hi Cheryl,Thank you for the review! We look forward to welcoming you back.Sincerely,Rydges Melbourne Team

8/10 还可以

Xiaohan

2024 年 4 月入住 1 晚
Rydges Team 于 2024年04月11日 的回复
Hi Xiaohan,Thank you for the review!Sincerely,Rydges Melbourne Team

10/10 超赞

Joseph

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 5 晚
Operations Manager 于 2024年04月3日 的回复
Hi Joseph,Thank you for the wonderful feedback. We look forward to welcoming you back to Rydges Melbourne in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Matthew

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 6 晚
Operations Manager 于 2024年04月2日 的回复
Hi Matthew,The team and I are delighted to read you enjoyed your stay with us, we look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Fiona

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Operations Manager 于 2024年04月2日 的回复
Hi Fiona,Thank you for the wonderful feedback and we look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Elio

与配偶出行
All was fantastic
2024 年 3 月入住 1 晚
Rydges Team 于 2024年04月11日 的回复
Hi Elio,Thank you for the review!Sincerely,Rydges Melbourne Team

10/10 超赞

Naomi

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s a very modern and well located hotel, the staff is very helpful and friendly.
2024 年 3 月入住 2 晚
Operations Manager 于 2024年04月2日 的回复
Hi Naomi,Thank you for the wonderful feedback about your stay with us and I will be sure to share the kind words with the rest of the team. We look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

8/10 还可以

Kem

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Big room and it is very clean and comfortable. The hotel is at a fantastic location which is walkable and close to everything. We have been loyal to this hotel even before the renovation. During this stay we felt the only downfall is the front desk. We were not happy with the attitude of the manager when we first got there. Felt judged and didn’t receive a phone call when our room was ready when she promised to do so.
2024 年 3 月入住 2 晚
Rydges Team 于 2024年03月25日 的回复
Hi Kem,We are glad that you enjoyed your stay at Rydges Melbourne. We are sorry that you had a not so pleasant check-in experience. We will be sure to pass this on to our team and hope to welcome you again!Thanks.

10/10 超赞

Darian，Mount gambier

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great
2024 年 3 月入住 2 晚
Operations Manager 于 2024年04月2日 的回复
Hi Darian,Wonderful to read you had a great stay with us and we look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

6/10 一般

carol

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
Bar staff not well trained, paid cash and they needed to get a manager to finish the transaction. 20 minutes for a beer with 5 serving and bar not busy
2024 年 3 月入住 1 晚
Rydges Team 于 2024年03月25日 的回复
Hi Carol,Sorry to hear about the problems you had at the bar during your stay with us at Rydges Melbourne. We will be sure to pass this on to our Food and Beverage team and hope you would give us the chance to welcome you again soon!Thanks.

10/10 超赞

Susan，Hatfield

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Modern hotel that’s stylish and comfortable.
2024 年 3 月入住 1 晚
Rydges Team 于 2024年03月25日 的回复
Hi Susan,We are glad to hear about your comfortable stay at Rydges Melbourne. We hope to welcome you again soon!Thanks.

10/10 超赞

Nicola

满意：清洁度、员工和服务、住宿条件和设施
Clean and comfortable
2024 年 3 月入住 3 晚
Operations Manager 于 2024年04月1日 的回复
Hi Nicola,Thank you for the review! We look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Susan，Hatfield

2024 年 3 月入住 4 晚
Operations Manager 于 2024年04月2日 的回复
Hi Susan,Thank you for the review! We look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Janet

满意：清洁度、员工和服务、住宿条件和设施
Gorgeous room, clean with room service - highly recommend for business travellers
2024 年 2 月入住 1 晚
Operations Manager 于 2024年04月1日 的回复
Hi Janet,Thank you for the wonderful review! I will be sure to share it with the team. We look forward to welcoming you back to the hotel in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Jill

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Can’t say enough positive things about our stay …wonderful helpful polite staff, excellent rooms and the buffet breakfast was a lovely adventure each morning. Overall, wouldn’t hesitate to stay again it was effortless.
2024 年 3 月入住 3 晚
Rydges Team 于 2024年03月25日 的回复
Hi Jill,We are thrilled to hear about your wonderful stay at Rydges Melbourne. We would love to welcome you again soon!Thanks.

10/10 超赞

Alliste

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Operations Manager 于 2024年04月1日 的回复
Hi Alliste,Thank you for the wonderful review! We look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Sally

2024 年 3 月入住 1 晚
Operations Manager 于 2024年04月2日 的回复
Hi Sally,Thank you for the feedback! We look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Mick

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Operations Manager 于 2024年04月1日 的回复
Hi Mick,Thank you for the amazing review! We look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Steven

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location with plenty of restaurants within walking distance. Clean and spacious rooms
2024 年 2 月入住 1 晚
Operations Manager 于 2024年03月25日 的回复
Hi Steven,I am delighted to read that you enjoyed our central location in the Melbourne CBD and our spacious rooms. The team and I look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Kim

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Operations Manager 于 2024年03月25日 的回复
Hi Kim,Wonderful to see you enjoyed your stay with us! The team and I look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

8/10 还可以

shelly

满意：清洁度、员工和服务、住宿条件和设施
We really enjoyed our stay ,
2024 年 2 月入住 4 晚
Operations Manager 于 2024年03月25日 的回复
Hi Shelly,I am delighted to read you enjoyed your stay with us, and we look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Krysta

2024 年 2 月入住 4 晚
Operations Manager 于 2024年04月2日 的回复
Hi Krysta,Thank you for the amazing feedback! We look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Nicole

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a really good priced hotel. Ideal for short stays. Bathroom is small, but very comfy beds.
2024 年 2 月入住 1 晚
Operations Manager 于 2024年03月25日 的回复
Hi Nicole,Thank you for the great review! We look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Karen

满意：清洁度、员工和服务、住宿条件和设施
Property was fantastic
2024 年 2 月入住 1 晚
Operations Manager 于 2024年03月25日 的回复
Hi Karen,Thank you for the amazing review! We look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

8/10 还可以

Wai Ling

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Near to Chinatown
2024 年 2 月入住 5 晚
Operations Manager 于 2024年03月25日 的回复
Hi Wai Ling,Wonderful to read the hotel was in the perfect location for your stay. We look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

8/10 还可以

Jasmina，Toronto

团体旅客
满意：住宿条件和设施，清洁度
Great property within a walking distance from everything and especially some of the best rooftop bars in Melbourne.
2024 年 2 月入住 3 晚
Operations Manager 于 2024年03月25日 的回复
Hi Jasmina,Thank you for the wonderful review! We look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Zoheb

满意：清洁度、员工和服务、住宿条件和设施
Great accomodation. In walking distance to most restaurants and malls located in CBD. Staff are friendly and knowledgeable. Will definitely be back.
2024 年 2 月入住 2 晚
Operations Manager 于 2024年03月25日 的回复
Hi Zoheb,Thank you for the wonderful feedback! The team and I are delighted you enjoyed your stay with us, we look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Tony

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Service is impeccable. Room is new and super clean, with very comfortable linen, bed and pillows. Definitely 5 stars throughout. Location is very convenient and easily accessible to the trams and buses. Most recommended!
2024 年 2 月入住 7 晚
Operations Manager 于 2024年03月25日 的回复
Hi Tony,Thank you for the amazing review! Wonderful to read you enjoyed our central location in the Melbourne CBD and our amazing staff, I will be sure to share the kind words with the team. We look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

6/10 一般

Abbie

满意：住宿条件和设施，员工和服务
2024 年 1 月入住 3 晚
Operations Manager 于 2024年03月25日 的回复
Hi Abbie,Thank you for the review!Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Sangeetha

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Had an Amazing stay & very friendly staff
2024 年 1 月入住 3 晚
Operations Manager 于 2024年03月25日 的回复
Hi Sangeetha,Thank you for the wonderful review! We look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Elissa James

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Rooms are beautiful and clean. Bed was super comfortable. Great location
2024 年 1 月入住 1 晚
Operations Manager 于 2024年03月25日 的回复
Hi Elissa,Thank you for the wonderful review! The team are delighted you enjoyed your stay with us and we look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

AMANDA

2024 年 1 月入住 1 晚
Operations Manager 于 2024年04月2日 的回复
Hi Amanda,Thank you for the wonderful review! We look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

8/10 还可以

judith

Our apt lounge room had too much furniture and lounge against window very impractical and uncomfortable the second lounge was also very uncomfortable and though we are small people it was hard to sit side by side Also not having towel racks in bathroom Otherwise bathroom and kitchen brand new
2024 年 1 月入住 7 晚
Operations Manager 于 2024年03月25日 的回复
Hi Judith,Thank you for the constructive feedback about your stay with us. I will be sure to share it with our management team.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Operations Manager 于 2024年03月25日 的回复
Hi,Thank you for the great review! We look forward to welcoming you back!Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Andrea

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was newly renovated. Bathrooms were extremely spacious with a completely separate toilet. The entire checkin and checkout process was so efficient and effective. Staff were impeccable. Nothing was left unturned. Well done team Rydges🤗🤗🤗
2024 年 1 月入住 3 晚
Operations Manager 于 2024年03月25日 的回复
Hi Andrea,Thank you for the wonderful review of your stay and I will be sure to share the kind words with the team. We look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Danielle

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Best bed I have slept in ! Nice and quiet, loved the renovation
2024 年 1 月入住 1 晚
Operations Manager 于 2024年03月25日 的回复
Hi Danielle,Delighted to read that you enjoyed your stay with us! The team and I look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

8/10 还可以

Greg

2024 年 1 月入住 3 晚
Operations Manager 于 2024年04月2日 的回复
Hi Greg,Thank you for providing us with your feedback. We look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Ross Gerard

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location and great staff and food.
2024 年 1 月入住 1 晚
Operations Manager 于 2024年03月25日 的回复
Hi Ross,Thank you for the kind words, I will be sure to share them with the team. We look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Grant

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A beautiful stay at the Melbourne Rydges, everything so positive and enjoyable.
2024 年 1 月入住 5 晚
Operations Manager 于 2024年03月25日 的回复
Hi Grant,Wonderful to read you enjoyed your stay with us and we look forward to welcoming you back in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Viola

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Great location for city activities and the theatre. Rooms are modern, practical and comfortable. Staff are helpful and available. A very welcoming stay.
2024 年 1 月入住 1 晚
Operations Manager 于 2024年03月25日 的回复
Hi Viola,Thank you for the wonderful feedback! We look forward to welcoming you back to Rydges Melbourne in the future.Sincerely,Will QuinnOperations ManagerRydges Melbourne

10/10 超赞

Ashleigh

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing property! You can tell a lot of effort and thought went into the refurbishment and oh my gosh the bed was so plush and comfortable, it felt like sleeping on a cloud. I didn’t want to get up or out of it in the morning. Will definitely book again
2024 年 1 月入住 3 晚

10/10 超赞

Alison

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Really nicely designed and staff very friendly and helpful. Felt very quiet, rooms were great. Rooftop pool area great. Definitely recommend.
2024 年 1 月入住 2 晚

10/10 超赞

melanie

2024 年 1 月入住 1 晚

10/10 超赞

Trevor

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great central position
2024 年 1 月入住 4 晚

8/10 还可以

Miriam

满意：服务设施
2024 年 1 月入住 3 晚

10/10 超赞

Megan

2024 年 1 月入住 2 晚

10/10 超赞

Angela

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our stay at the Rydges was fantastic! We stayed for the Australian open and could not recommend it enough, we will definitely be staying for future Australian opens.
2024 年 1 月入住 4 晚