墨爾本海德堡酒店住宿推介

「Parking was easy and secure」

「Everything was great」

「Great Value for the price, location and room size.」

「浴室里放了两瓶身体乳，一瓶放在淋浴间洗头水和沐浴露中间，没有护发素，很明显是搞错了，连续住了五个晚上都没有更改，说明相关职员粗心。 前台职员（同一位亚裔女子），明明在4月15号与客户用非常流利的中文交流（因为房间水管无法供应冷水，洗浴时只有极热的水），到了4月17号在处理客户咨询时说自己不会中文，一直用英文。态度不友善」

「N/A」

「梳洗用品高級好用，職員非常友善，酒店是vintage的風格，浴室設施會舊式少少，但功能冇問題，我的房間沒有花灑，只有頭上淋水的，預先講咗係度蜜月，有幫我upgrade，非常貼心~」

「有免費飲品時間，亦提供咗免費泊車，好似係會員優惠，慳返好多泊車錢，酒店風格比較摩登，浴室燈光會暗少少，不過整體設施都現代化，好適合商務旅行嘅人」

「Very comfortable mattress!! 」

「Good service, very convenient location, however room cleaning could be better」

「It’s good.」

「住宿地點離南十字車站很近 搭sky bus到達後走路5分鐘內就到」

「Overall, we were satisfied with our stay and had a good check-in experience. The staff were friendly, and we appreciated being upgraded to a better room, which was a nice touch. However, there are a few areas that need improvement. Firstly, there was no internal door lock in the room. On the afternoon of our check-in day, while we were resting in the room, a staff member unexpectedly opened the door to check the air conditioner without any prior notice. This was quite uncomfortable and affected...

「Nice staff. The room is big and comfortable. It is just next to a light rail station but we can also walk to the airport bus station, market, CBD etc」