Dear Ms Kay,Thank you for your most helpful feedback.We shall check your room and look at the number of available power sockets.Your comment on USB adaptors is most fair. Until we roll this out, please feel free to request one from our Concierge team.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Weng Peng, Thank you for taking the time to share your feedback. We apologise again that you had that type of experience in room during your stay, this is not of our normal standard and we are very appreciative of your feedback. Please let me know when you are looking to return to Melbourne and I will be more than happy to facilitate your booking. Thank you again for your comments and we hope to welcome you back soon. Kind regards, Alex Hampshire Front Office Manager

Dear Sir / Madam, Thank you for choosing to stay at The Windsor and I do apologise about your experience. Unfortunately, due to the number of construction works around the building we have noticed increased activity that we are addressing along with our pest control company. Please accept my apologies and Merry Christmas Katrina Natoli Rooms Division Manager

Dear Joyce,With thanks for your regular patronage and most kind consideration in recommending to readers.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Simone,We sure have.141 years and counting.Glad to see that your stay was enjoyable.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear John,Delighted that you enjoyed your stay at The Windsor.Until next time my thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Sam,Sincerest apologies.We had nothing in our Daily Log on this which is no excuse for such a state of affairs - rather we could not have offered immediate assistance).Hoping to have an opportunity to leave you with memories more befitting The Windsor in future.With thanks for bringing this to our attention and with very best wishes,DavidDavid G A PerryGeneral Manager.

Dear Liz,Thanks for your kind words.Until next time, our thanks and best wishes,DavidDavid G A PerryGeneral Manager

Dear Anveeta,My apologies for no aligning expectations to experience.We endeavour to be as transparent as possible on this platform.Our Cricketers Bar serves Lunch and dinner daily, yet Room Service is limited.With thanks for the feedback,DavidDavid G A PerryGeneral Manager

Dear Guest,Thank you for your kind words and apologies for the disturbance.We shall endeavour to allocate a particularly quiet room in future.With sincere thanks and best wishes,DavidDavid G A PerryGeneral Manager

Dear Melinda,Perfect.With thanks and best wishes,DavidDavid G A PerryGeneral Manager

Dear Lee,My thanks for the feedback.With very best wishes,DavidDavid G A PerryGeneral Manager

Dear James,Thanks for your generous review.We shall check the mixer water valves in your room. Apologies for the inconvenience.With thanks and best wishes,DavidDavid G A PerryGeneral Manager

Dear Jennifer,Thank you for your kind words.We shall continue our efforts to improve.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dar Nicole,Thank you.AMAZING!Unti next time, my thanks and best wishes,DavidDavid G A PerryGeneral Manager

Dear Julie,Delighted that your stay at The Windsor was so enjoyable and served you well as a base for your Melbourne adventure.Thanks for sharing with readers.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Gary,Delighted that your stay proved so enjoyable.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dera Susan,Perfect.Thanks for sharing with readers (who should be aware that Room Service is exclusively provided for dinner).Until next time my thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Sharon,Apologies for one of our two lifts being Out of Service at such a busy time. This then kept some guests waiting a little too long for the one operating lift to reach them.Our Lift Company is hoping to have the problem fixed tomorrow.Really appreciate your kind words regarding the wonderful classic hotel with terrific staff and incredible breakfasts.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Tracey,Delighted that you enjoyed your stay.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Brandon,High Fives indeed.Thank you.With very best wishes,DavidDavid G A PerryGeneral Manager

Dear DavidThanks so much for the feedback.We try and describe all eight room and suite types accurately. Delighted we got expectations aligned. Our Cricketer's Bar is open for dinner each day and out group has some of Australia's best restaurants a short walk away.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Edward,Delighted that your stay proved so enjoyable.With very best wishes,DavidDavid G A PerryGeneral Manager

Dear Robyn,Glad that we could find a solution for you.FYI - we have checked your original room and the beds are in excellent order.With very best wishes,DavidDavid G A PerryGeneral Manager

Dear Teresita,Thank you for your confidence in us. Greatly appreciated.With very best wishes,DavidDavid G A PerryGeneral Manager

Dear KevinPerfect.With very best wishes,DavidDavid G A PerryGeneral Manager

Dear Cecilia,Thank you.Unti next time, our thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Shane,Hard to beat that.Thank you.With very best wishes,DavidDavid G A PerryGeneral Manager

Dear Dr Adrian,Perfect.With very best wishes,DavidDavid G A PerryGeneral Manager

Dear Chloe,Thanks for the loyal patronage over the years.Your feedback is noted with appreciation.'Brightening up' is actually being discussed!With very best wishes,DavidDavid G A PerryGeneral Manager