庭院

关于王子酒店的点评

4.5 out of 5
王子酒店
2 Acland Street, St Kilda, VIC

点评

8.8

超赞

10 分 - 超赞。453 条好评,共有 869 条点评" "
8 分 - 还可以。290 条好评,共有 869 条点评" "
6 分 - 一般。84 条好评,共有 869 条点评" "
4 分 - 很差。33 条好评,共有 869 条点评" "
2 分 - 糟糕。9 条好评,共有 869 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.8/10

服务设施

8.2/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

S

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Near the beach, lots of restaurants nearby. Had a great time there!
2018 年 11 月入住 8 晚
Hotel Manager 于 2018年12月14日 的回复
Thank you for your feedback. Great to hear you had a wonderful time. Warm regards, Hayley Armstrong

8/10 还可以

You Feng

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 9 月入住 2 晚
Liz 于 2018年10月2日 的回复
Thank you

8/10 还可以

Sylvia

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Easter Friday
We arrived on the Easter Friday, got a very warm welcome from the staff and enjoyed the stay, very close to the dining places and the beach, love it.
Kurt - Hotel Manager 于 2018年04月8日 的回复
Thank you for choosing to stay with us and for your great review. We hope to see you again soon.

6/10 一般

Fiona,Twickenham

与配偶出行
满意:员工和服务
While the hotel was comfortable and the bed was great, the room was extremely noisy mostly from people being rowdy on the street below. Also, the curtains were strange and didn’t fully cover the windows. The hotel needs to work on making the rooms more soundproof. I wouldn’t stay here again just based on the noise.
2024 年 4 月入住 1 晚

10/10 超赞

Deborah

商务旅客
满意:服务设施
The room was great. The staff friendly. Service on par. The food at the Prince Hotel is not good. There are plenty of great places to eat in & around St Kilda.
2024 年 4 月入住 4 晚

10/10 超赞

paul

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the ambience of the property.
2024 年 4 月入住 1 晚
Patryk 于 2024年04月26日 的回复
Hi Paul,Thank you so much for your great review, we are so happy you enjoyed your time at The Prince. We hope to see you again.Kind regards,Patryk

4/10 很差

Larry

团体旅客
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
I rarely write poor reviews. But after spending $450au in order to have a king bed, the only option being a “corner suite” I was very dissatisfied. The bathroom is so small there isn’t even room for your toiletry bag. Need a towel to shower or dry your hands? Other side of the room. Not even a towel rack nearby. It’s that small. The whole layout is wack. Got a call, needed a pen and paper, nothing to be found. A bottle of water? Nope. Nothing. For a suite, it’s cramped and doesn’t include even the most basic amenities found in a motel. Maybe the cheaper rooms are better, but this suite was a total bust and total rip.
2024 年 2 月入住 1 晚

6/10 一般

Monica

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

8/10 还可以

Sarah

2024 年 1 月入住 1 晚
Patryk 于 2024年04月26日 的回复
Hello Sarah,Thanks for your good review, we hope to see you again soon at The Prince.Kind RegardsPatryk

10/10 超赞

Megan

满意:清洁度、员工和服务、住宿条件和设施
Absolutely fabulous night thank you.
2024 年 1 月入住 1 晚

10/10 超赞

Jaclyn

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We absolutely loved our stay at The Prince. The service was great, location was convenient and the bed was very comfortable. The only issue was noise at times, but it was a Sat night and to be expected.
2024 年 1 月入住 2 晚

10/10 超赞

Katja

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sehr tolles Hotel in St. Kilda!! In direkter Strand-Boulevard-Nähe und an den beiden Haupt-Ausgegstrassen Fitzroy und Acland Street gelegen: viele Möglichkeiten zum Essen, Café trinken und Bars. Gibt es aber auch alles im Hotel, wenn man mag. Sehr hippe Bar usw. Bett war bequem, Zimmer schön, Parken im eigenen Parkhaus nur 10 AUS die Nacht. Hätten gerne noch verlängert, aber Hotel war ausgebucht. Klare Weiterempfehlung!!
2024 年 1 月入住 3 晚

6/10 一般

Peter

与配偶出行
满意:清洁度、员工和服务、服务设施
The bed are only double size in the room we had
2024 年 1 月入住 2 晚

10/10 超赞

Rachael

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚

10/10 超赞

Fiona

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Mark

2023 年 4 月入住 4 晚

10/10 超赞

Kerry

满意:清洁度、员工和服务、住宿条件和设施

10/10 超赞

Sally

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
The Prince Team 于 2023年12月9日 的回复
Hello Sally,Thank you for your feedback, we really appreciate it !Have a great day.

8/10 还可以

Rachael

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely property with a great position in St Kilda - walkable to the beach and the hotel has some excellent dining options. The walls in the room are incredibly thin though which is is annoying if you have people in the rooms next to you.
2023 年 11 月入住 1 晚

10/10 超赞

Cameron

满意:清洁度、员工和服务、住宿条件和设施
I really enjoyed the property, the staff was accommodating on all levels. The only thing stopping this facility from being all five stars was no pool or spa. A big spa even, would be very good.
2023 年 11 月入住 2 晚

10/10 超赞

Kevin

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
The Prince Team 于 2023年12月9日 的回复
Dear Kevin,Thank you for your feedback, we are happy to see that you enjoyed your stay !Have a great day.

10/10 超赞

Chris

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was a whistling/buzzing sound on our floor that wouldn't go away. Night Manager was most helpful but couldn't isolate or fix the noise. Gave us some earplugs which helped. Seemed to be a faulty bearing in A/C or similar, I'm sure it's been fixed by now.
2023 年 10 月入住 1 晚

10/10 超赞

Johan

2023 年 10 月入住 6 晚
The Prince Team 于 2023年12月9日 的回复
Hello Johan,Thank you for your feedback, it means a lot to us.Have a great day !

10/10 超赞

Kerryn

2023 年 10 月入住 1 晚
The Prince Team 于 2023年12月9日 的回复
Dear Kerryn,Thank you so much for your review, we really appreciate it.Have a great day !

10/10 超赞

Peter

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely place for weekend away from home, with great eating options (in and externally) and a good bar. Rea
2023 年 9 月入住 1 晚
The Prince Team 于 2023年10月28日 的回复
Peter, We are thrilled to read you had a great stay with us. I will pass this review onto the team, they will be thrilled to read you had an enjoyable stay. We look forward to welcoming you back again soon. Kind regards, The Prince Team

10/10 超赞

Brad

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Adequate room and facilities. Convenient location with parking. Only negative was not much to look at in enclosed courtyard.
2023 年 9 月入住 1 晚
The Prince Team 于 2023年10月28日 的回复
Brad, We are thrilled to hear you had an enjoyable stay. We look forward to welcoming you back again soon. Kind regards, The Prince Team

10/10 超赞

Malcolm

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Liked Parking , Didnt realise could of paid $1 for parking & breakfast Walking down steps with bag an effort Do me good
2023 年 8 月入住 1 晚

8/10 还可以

MA. CINDY

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Very good place
2023 年 8 月入住 1 晚
The Prince Team 于 2023年08月24日 的回复
MA. CINDY, Thank you for your review, we are thrilled you enjoyed your stay. We look forward to welcoming you back again.Kind regards, The Prince Team

10/10 超赞

chrissie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Such a great place to stay and enjoy St Kilda! Only downside noisy plumbing. Food, room and ambience wonderful.
2023 年 8 月入住 1 晚
Prince Team 于 2023年08月14日 的回复
Hi Chrissie, Glad to hear you had a great stay. Please let us know next time you stay so we can ensure you have a quieter room.Warm regards, Hayley

8/10 还可以

Mike

2023 年 7 月入住 1 晚
The Prince Team 于 2023年08月7日 的回复
Mike, Thankyou for your feedback. Kind regards, The Prince Team

10/10 超赞

Mike

满意:清洁度、员工和服务、住宿条件和设施
nothing further
2023 年 7 月入住 1 晚
The Prince Team 于 2023年08月7日 的回复
Mike, Thankyou for your feedback, we are thrilled to see you enjoyed your stay. Kind regards, The Prince Team

10/10 超赞

Matt

2023 年 7 月入住 1 晚
The Prince Team 于 2023年08月7日 的回复
Matt, Thankyou for your feedback. We look forward to welcoming you back to The Prince again soon, until then safe travels. Kind regards, The Prince Team

10/10 超赞

Melissa

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Amazing and friendly staff, place was clean and comfortable, I recommended anyone to stay. Was really close walk to the palais theatre which is why I booked. And cannot make a negative comment against this hotel. The food and drinks were great. Will definitely be back again :) thank you to lovely staff for making me feel very welcomed and safe.
2023 年 7 月入住 1 晚
The Prince Team 于 2023年08月7日 的回复
Melissa, We are thrilled to read you had an enjoyable stay with us here at The Prince. I look forward to passing on your kind words to the team, as this really does serve as great encouragement for them to keep doing what they do best. Melissa, we look forward to welcoming you back to The Prince again soon, until then safe travels. Kind regards, The Prince Team

8/10 还可以

Lesley

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Location and service was great. Really nice facilities pub, dining room etc but the room was tired and sad - it needs some attention. Overall it was good stay.
The Prince Team 于 2023年07月13日 的回复
Lesley, thank you so much for taking the time to leave us an honest review! Wonderful to hear that the service provided was great, I will pass this feedback onto the team! We look forward to welcoming you back soon.Kind regards,The Prince Team

10/10 超赞

danielle

满意:清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 1 晚
The Prince Team 于 2023年07月8日 的回复
Danielle, We are thrilled to see you had a great stay with us, we look forward to welcoming you back again soon. Kind regards, The Prince team

8/10 还可以

Julianne

满意:清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 1 晚
The Prince Team 于 2023年07月8日 的回复
Julianne, We are thrilled to see you had a great stay with us. We look forward to seeing you again soon. Kind regards, The Prince team,

10/10 超赞

ROBERT

2023 年 6 月入住 2 晚
The Prince Team 于 2023年08月7日 的回复
Robert, Thankyou for your feedback. We look forward to welcoming you back to The Prince again soon, until then safe travels. Kind regards, The Prince Team

10/10 超赞

Matt

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Stayed at the Prince Of Wales because of a Band the Wife and I were seeing at the venue. Very convenient for us because we just had to walk through the Bar area and out the Front. The Room was very clean, and the Bed was comfortable. Shower was really good as well. Perfect location for shopping as we just caught the tram out the front to go into the city, and also there was plenty of café’s and restaurants nearby. Just a short walk to St Kilda beach as well. Wife and I had Breakfast at the Prince Of Wales on the Sunday and it was one of the best Breakfasts we have had in a long time, the food was so fresh and delicious and the coffee was on point as well. Will definitely be coming back 😃
2023 年 5 月入住 2 晚
The Prince Team 于 2023年05月31日 的回复
Matt, We are thrilled to read you had a great stay with us and you enjoyed the gig in the band room! We look forward to welcoming you back to The Prince soon, until then safe travels. Kind regards, The Prince team

2/10 糟糕

Chris

不满意:住宿条件和设施,员工和服务
2023 年 5 月入住 1 晚
Christina 于 2023年05月16日 的回复
Good afternoon Chris, sorry to hear that your stay was not up to standard! I would love to discuss this further with you so we can improve and hopefully welcome you back in the near future.

8/10 还可以

Frances

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚
Christina 于 2023年05月16日 的回复
Hi Frances, thanks for taking the time to leave this honest review. We appreciate all feedback!

8/10 还可以

Wayne

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love staying here, its central and convenient for what i do when in Melbourne and i am here monthly, My only feedback to the Prince is that i have been coming here for about 2 years now and the menus have never changed, nothing wrong with the food but very limited choices so i find myself looking around for somewhere else to eat when staying.
2023 年 4 月入住 2 晚
Christina 于 2023年05月16日 的回复
Good afternoon Wayne!Thanks for leaving this honest review, we appreciate this as it helps improve our guests overall stay. I have passed this feedback onto management.We hope to welcome you back in the near future!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hotel and facilities
2023 年 4 月入住 1 晚
Christina 于 2023年05月22日 的回复
Thank you for the amazing review, we hope you visit again soon!

10/10 超赞

Ross,Mountain View

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Once you've figured out the very confusing layout of this hotel, you begin to appreciate it. Having free onsite parking is a major plus. The WiFi Internet is reliable and reasonably fast (for Australia).
2023 年 4 月入住 2 晚
Christina 于 2023年05月16日 的回复
Hi Ross,Thanks for the feedback! We hope to welcome you back soon.

10/10 超赞

Lucy-Mae

与配偶出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Great location, cute and neat hotel! Everything was clean, staff were friendly. Room had a nice balcony and cute personal features! Would stay again!
2023 年 3 月入住 1 晚
Christina 于 2023年05月22日 的回复
Good afternoon Lucy-Mae,Thank you for the review, so glad to hear you enjoyed your time with us. We can't wait for you to stay with us again.

10/10 超赞

Luke

2023 年 3 月入住 1 晚

6/10 一般

Lilian

2023 年 3 月入住 2 晚

10/10 超赞

Chris

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
A very nice property
2023 年 3 月入住 1 晚

2/10 糟糕

Susan

满意:住宿条件和设施,清洁度
不满意:员工和服务
I have often stayed at the Prince and very much enjoyed it. This time I had a slight problem with my room and the staff, not only not offering any compensation, were dismissive, suggesting I ask for a room without this problem (provision of basic equipment) next time. What makes them think there will be a next time!
2023 年 3 月入住 1 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 2 晚