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关于墨尔本温德姆酒店的点评

4.5 out of 5
墨尔本温德姆酒店
199 William Street, Melbourne, VIC

点评

8.8

超赞

10 分 - 超赞。402 条好评，共有 700 条点评" "
8 分 - 还可以。208 条好评，共有 700 条点评" "
6 分 - 一般。57 条好评，共有 700 条点评" "
4 分 - 很差。23 条好评，共有 700 条点评" "
2 分 - 糟糕。10 条好评，共有 700 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

9.0/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

Chan

满意：住宿条件和设施，清洁度
整體都非常好，唯獨煮食㷛有欠缺。
2023 年 10 月入住 2 晚
Peter 于 2023年10月24日 的回复
Hi ChanThank you for taking your time to share your experience and glad you enjoyed the stay with us, we hope to see you in again in future if you ever decide to stay in Melbourne CBD.Thank you.Kind RegardsPeter Dias

10/10 超赞

Yuling

与家人出行
满意：清洁度、服务设施、住宿条件和设施
房間有簡易廚房與洗脫烘衣機很不錯 適合長期居住的旅客 出來街道靠近咖啡巷交通便利
2023 年 5 月入住 8 晚
Wyndham Hotel Melbourne 于 2023年06月19日 的回复
Dear Yuling, thank you for your feedback and we are glad that your stay was up to your expectations. Kind Regards

8/10 还可以

真实旅客

满意：员工和服务、服务设施、住宿条件和设施
2019 年 9 月入住 2 晚

6/10 一般

Chung feng

不满意：清洁度、员工和服务、住宿条件和设施
2019 年 5 月入住 5 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 5 月入住 3 晚

8/10 还可以

真实旅客

舒適便利的住宿選擇
地點適中,附近皆有咖啡廳/餐廳/商店/tram,於free tram zone內。短暫步行可達China town/CBD,又可避開熱鬧的街區。 客房公共空間沒有預期的大,但廚具設備一應俱全。房間內空間則略小。健身房和交誼空間很寬敞。整體住宿滿意。
2018 年 8 月入住 6 晚
Guest Services 于 2018年09月8日 的回复
Good Morning, Thank you for your review! We are very happy that you had enjoyed your stay at our property and we hope to welcome you back to the Wyndham Hotel Melbourne soon. Regards, Guest Services Team

4/10 很差

Tak Man Curtis

不满意：清洁度
2018 年 8 月入住 6 晚
Guest Services 于 2018年09月19日 的回复
Good Morning Curtis, Thank you for taking the time to leave a rating for your previous stay at Wyndham Hotel Melbourne. Please do not hesitate to contact us directly should you return for another stay at our property so we can ensure you're well looked after. Regards, Guest Services Team

10/10 超赞

SHAN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
地理位置，舒适度都非常满意～
2018 年 8 月入住 3 晚
Guest Services 于 2018年09月7日 的回复
Good Morning Shan, Thank you for your review! We are very happy that you had enjoyed your stay at our property and we hope to welcome you back to the Wyndham Hotel Melbourne soon. Regards, Guest Services Team

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Cozy Apartment at Great Location
The staff is well trained to look after all your needs. They are friendly, attentive and work with heart. The 2-bedroom apartment is very clean, new and cozy. You can have everything you need including the kitchen utensils, washing machine, clothes dryer, dish washer, etc. The environment is safe and quiet at night time so we can always have good sleep. We took the Skybus from the airport to Southern Cross Station and then walk 8 mins to this hotel. It's very accessible. The China town is just few steps away.
2018 年 8 月入住 4 晚
Guest Services 于 2018年09月7日 的回复
Dear Anonymous, Thank you for your review! We are very happy that you had enjoyed your stay at our property and we hope to welcome you back to the Wyndham Hotel Melbourne soon. Regards, Guest Services Team

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It would be perfect if free wifi is provided
The hotel is nice and clean. I will give 8/10 to it. First, the location is perfect where you can go to the main location within 20 mins walk and the tram station is nearby. The pharmacy and supermarket is easy to find in the neighborhood. For the room, we stayed in standard two bedroom apartment. It is clean and big. The kitchen is equipped with everything you need, including the dishwasher, microwave, seasonings, cooking equipment, etc.. There also a terrace in the room. However, there is no free wifi. I feel disappointed about this. Also, only 1 air conditioner in the living room so the rooms are stuffy. And only few plug in the rooms. For the laundry, it located on 2-4/F where you need to go the 1/F to change the specific lift to go. It is a little bit inconvenient. Actually this is not a hotel at all. It is a apartment where the local people live here too. So not all the rooms are belong to Wyndham Hotel.
2018 年 6 月入住 3 晚
Guest Services 于 2018年09月8日 的回复
Good morning, We thank you for your time in writing feedback in regards to your previous stay at our property. Although wifi in the room is not complimentary, we do have a library area at level 1 which has free wifi for hotel guests to use. We do apologise that the room quality was dampened by the stuffiness of having only 1 air conditioner however please do not hesitate to contact reception staff so we are able to provide assistance to fix these issues on the spot as our priority is ensuring you have are comfortable during your stay. Overall, we are glad you enjoyed your stay at our property and we hope to welcome you back soon! Regards, Guest Services Team

8/10 还可以

Wing Yin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Central location, comfortable room
Very comfortable beds and clean toilets, that's all we need from a hotel. The position of the hotel is very central and close to a few free tram stations. Will definitely stay here again if we come back to Melbourne.

10/10 超赞

Wong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
行5分鐘就有巴士站, 超市好大間, 好方便。另行5分鐘有泳池，好正。房內廚房設備齊全，我地住2房單位，全屋都好大，有洗衣及乾衣房，相當方便。周邊環境好乾淨。令人有好舒服的感覺。

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel with gym facilities and library. High security during night time as well and need card access. Free portable wifi inside the top of the refrigerator. There is a balcony for sightseeing as well.
2017 年 8 月入住 2 晚

6/10 一般

pui shan

满意：客房舒适度，清洁度

8/10 还可以

Christy，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
central location and quick service
We stayed here for 4 nights. The hotel is centrally located within the free tram zone area, there are 2 tram stops within 2min walking. You can walk to the southern cross station within 10 minutes. However, the air conditioner in our apartment was broken but service was quick, they fixed it the next day morning. You can wash and dry your clothes for free at the laundry room. The only thing I'd like them to improve is to provide free wifi.

6/10 一般

KIN，Hong Kong

不錯的酒店
總體而言，酒店地段方便，有機會可以再入住

8/10 还可以

Chapman

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

4/10 很差

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
checkout时间很有问题。服务不好
服务有问题，因为航班原因带老人，小孩，半夜1点多才入住酒店，登记时已经说了，被允许12点退房，但10点多的时候仍被催促退房，也就是说在酒店呆了9小时即被要求退房。而且房间没有wifi。

10/10 超赞

YI，厦门

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good service !
酒店地点不错，就在市中心。我们预订的套间，有两间房间，一间双床，一间大床，还有客厅、厨房和阳台。装修风格很舒适，和照片上的一致，很有家的感觉！性价比超高！此外服务非常好，我们离店时，酒店前台的服务员主动帮我们把行李放上车，因为我们租车自驾游，刚取车，还不怎么懂得使用，雨刮器一直摆个不停，GPS也不懂得怎么安装，那个服务生都帮我们一一解决，非常nice!

8/10 还可以

JIN，中国

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
地理位置优越的酒店
酒店出门向东一直走就是唐人街，到达中心闹市区很方便，向北走800米就是维多利亚女王市场，地理位置很便利，就是房间客房有点小，双卧室房的洗手间也不大，总体来说还是推荐

10/10 超赞

Chun Kuei，Taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent location and service.
We stayed for 3 nights. The location is great (walking distance from Southern Cross Station ), many restaurants and stores nearby. The room is clean and the hotel staffs are very helpful. I had a very good experience there.

8/10 还可以

wong，wong

满意：客房舒适度，清洁度
不满意：员工和服务
Room is very spacious and clean. It has a super convenient location and easy to access the tourist points in the city We requested an early check in by email but could get the reply from hotel before arrival. hotel receptionist didn't show their care or any empathy of our tiredness even we arrived in early morning at 7am. Hotel receptionist didn't offer any suggestions of place to go or coffee shop nearby but strictly told us check in time at 2pm. we finally got the room at 2:30pm. I could not feel I'm warmly welcomed by the hotel.

6/10 一般

jing

没有拖鞋没有牙刷牙膏 每一项东西都需要收费

8/10 还可以

YAN，shanghai china

满意：清洁度、员工和服务、住宿条件和设施
总体不错，房间略小
地段什么的还是不错的，去china town,train station，shopping的地方都很近，最好住hotel side,apartment side房间更小，特别是次卧，床估计1米都不到吧。每天打扫房间还不错，前台态度还可以，忘了我交代的事情还送了只酒给我。没有免费WiFi，租的也不好用。

10/10 超赞

HUAN，上海

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
性价比极高的酒店
1、温德姆酒店的地理位置很好，到Flinders Station 、St. Paul's Cathedral 、 Block Arcade 、 Royal Arcade、Queen Victoria Market、 Crown Entertainment Complex等景点走路一般在半小时内均可到达。 2、酒店很新、很干净、服务也很好，而且带厨房（厨房用具很齐全），在好订网上预订的价格也很给力，强烈推荐该酒店，下次有机会还会入住。

10/10 超赞

QING

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

CHAU PING，香港

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
五星級的家
乾淨舒適，有洗碗機、煮食用貝齊全，有回到家裡的感覺，推薦！

10/10 超赞

WU CONG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

Vicko

2024 年 3 月入住 5 晚
Wyndham Hotel Melbourne 于 2024年04月22日 的回复
Hi Vicko, Thank you for your feedback. Best Regards, Wyndham Hotel Melbourne Team

8/10 还可以

Karen

2024 年 3 月入住 2 晚
Wyndham Hotel Melbourne 于 2024年04月22日 的回复
Hi Karen, Thank you for your feedback. Best Regards,

10/10 超赞

Helen

2024 年 2 月入住 2 晚
Wyndham Hotel Melbourne 于 2024年04月22日 的回复
Hi Helen, Thank you for your feedback.

8/10 还可以

John

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Great apartment. Will definitely stay again.
2024 年 2 月入住 1 晚
Wyndham Hotel Melbourne 于 2024年02月20日 的回复
Dear John,We appreciate you taking the time to tell us about your recent experience with us.We are delighted to read that you felt your overall stay with us was perfect.Kind RegardsWyndham Hotel Melbourne

8/10 还可以

Debbie

2024 年 2 月入住 2 晚
Wyndham Hotel Melbourne 于 2024年04月22日 的回复
Hi Debbie, Thank you for your feedback.

8/10 还可以

Lea

满意：住宿条件和设施，清洁度
2024 年 1 月入住 4 晚
Wyndham Hotel Melbourne 于 2024年02月20日 的回复
Dear Lea,We appreciate you taking the time to tell us about your recent experience with us.I am delighted to read that you felt your overall stay with us was perfect.Kind RegardsWyndham Hotel Melbourne

8/10 还可以

Emma

团体旅客
满意：住宿条件和设施，清洁度
I loved the friendly hospitality of the staff members
2024 年 1 月入住 1 晚
Wyndham Hotel Melbourne 于 2024年02月20日 的回复
Dear Emma,We appreciate you taking the time to tell us about your recent experience with us.We are delighted to read that you felt your overall stay with us was perfect.Kind RegardsWyndham Hotel Melbourne

6/10 一般

Amy

与家人及幼儿出行
2 bed room apt was well located and easy to access. Staff helpful and reception area very nice. Rooms were quiet including in the evening. Situated in a residential building, which was unclear when booking. No in room WiFi (dongle required) and aircon unit is only in lounge area and doesn’t ventilate down to bedrooms (not great on hot nights). Overall size very small and furniture oversized for the space, bedrooms had glass sliding doors (only one with a blind), no great if sharing with family/kids. Bathroom was also grimey.
2024 年 1 月入住 4 晚
Wyndham Hotel Melbourne 于 2024年02月20日 的回复
Dear Amy,We appreciate you taking the time to complete our survey regarding your recent stay here at the Wyndham Hotel Melbourne. Please allow us to express our sincere apologies for the all the issues you experienced during your stay. Kind RegardsWyndham Hotel Melbourne

8/10 还可以

Robyn

与家人出行
满意：清洁度、服务设施、住宿条件和设施
friendly reception staff. fabulous pool on 23rd floor- not big but perfect for summer days after too much shopping very roomy well equipped 2 bedroom apartment
2024 年 1 月入住 3 晚
Wyndham Hotel Melbourne 于 2024年02月20日 的回复
Dear Robyn,We appreciate you taking the time to tell us about your recent experience with us.We are delighted to read that you felt your overall stay with us was perfect.Kind RegardsWyndham Hotel Melbourne

10/10 超赞

Mark

与家人出行
满意：清洁度、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

Leanne

2024 年 1 月入住 1 晚

6/10 一般

hardikkumar

不满意：住宿条件和设施，清洁度
2023 年 12 月入住 1 晚

10/10 超赞

Fiona

与家人及幼儿出行, 与家人出行
满意：住宿条件和设施，清洁度
2023 年 12 月入住 1 晚

8/10 还可以

Cheryl

满意：住宿条件和设施，清洁度
For a family of 4, the two bedroomed apartment worked well. We were in the 17th floor and it was so quiet. Location allows flexibility to travel by train to Southern Cross also. Will return.
2024 年 1 月入住 1 晚
Wyndham Hotel Melbourne 于 2024年02月20日 的回复
Dear Ceryl,We appreciate you taking the time to tell us about your recent experience with us.We are delighted to read that you felt your overall stay with us was perfect.Kind RegardsWyndham Hotel Melbourne

10/10 超赞

Sara

2023 年 12 月入住 3 晚

10/10 超赞

Isabelle

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Perfect for our family with the 2 bedrooms!
2023 年 12 月入住 4 晚
Wyndham Hotel Melbourne 于 2024年02月20日 的回复
Dear Isabelle,We appreciate you taking the time to tell us about your recent experience with us.We are delighted to read that you felt your overall stay with us was perfect.Kind RegardsWyndham Hotel Melbourne

10/10 超赞

Pukhraj

与家人出行
满意：客房舒适度，清洁度
2023 年 12 月入住 8 晚

10/10 超赞

Kyla

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Rooftop pool was awesome!
2023 年 11 月入住 4 晚
Wyndham Hotel Melbourne 于 2023年11月26日 的回复
Dear Kyla,We appreciate you taking the time to tell us about your recent experience with us.We are delighted to read that you felt your overall stay with us was perfect.Kind Regards, Wyndham Hotel Melbourne

10/10 超赞

Ian

满意：住宿条件和设施，清洁度
Great location. Very clean and modern .
2023 年 11 月入住 1 晚
Wyndham Hotel Melbourne 于 2023年11月26日 的回复
Dear Ian,We appreciate you taking the time to tell us about your recent experience with us.We are delighted to read that you felt your overall stay with us was perfect.Kind RegardsWyndham Hotel Melbourne

10/10 超赞

chris

2023 年 10 月入住 2 晚
Wyndham Hotel Melbourne 于 2023年11月8日 的回复
Dear Chris,We appreciate you taking the time to tell us about your recent experience with us.We are delighted to read that you felt your overall stay with us was perfect.Kind RegardsWyndham Hotel Melbourne

8/10 还可以

Marlene

团体旅客
满意：住宿条件和设施，清洁度
Like it all but go and check poole for dog droppings.
2023 年 10 月入住 3 晚
Wyndham Hotel Melbourne 于 2023年11月2日 的回复
Dear Marlene,We appreciate you taking the time to tell us about your recent experience with us.We are delighted to read that you felt your overall stay with us was perfect, we are however sorry to hear about the pool issues and will make sure we follow up on this.Kind RegardsWyndham Hotel Melbourne

10/10 超赞

Ruth

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Oh it was a lovely stay no complaints. A real treat ...all I can think of is it would be great to have shade umbrellas by the pool.
2023 年 10 月入住 1 晚
Peter 于 2023年10月24日 的回复
Hi RuthThank you for taking your time to share your experience and glad you enjoyed the stay with us, we hope to see you in again in future if you ever decide to stay in Melbourne CBD.Thank you.Kind RegardsPeter Dias