The hotel is run down, furniture in the room in need of a upgrade. Uncomfortable beds and really poor quality linens. The shower was cold, the fridge did not work, the balcony door did not lock. The bathroom was dirty, I put a towel on the counter by the sink and it was so dirty when I picked it up. Food and drinks at the cave bar not of a very good standard.
Hotel staff seemed a little rude and unprofessional, tried to charge me for my stay when I had already paid through hotels.com.
The hotel is advertised as 4 star, it's no more than a 2 star.