Dear Kat,We appreciate your loyalty and staying with us.Thank you for filling out the survey.I will follow up with our front desk department in honor our guest requests at this time. I am sorry if there was a delay in receiving toilet paper.Also, we will follow up the keep the conversation’s between our front desk associates on a minimum, and we will spend our time focusing on our guests.I hope you were able to enjoy our swimming pool. Please make sure to visit the restaurant biscuits and jams on your next visit.

Eric, thank you for your kind words. The team at Hotel Indigo Memphis Downtown is delighted to know you found them helpful and friendly. We're looking forward to welcoming you back soon!

Czara Nicole, the team at Hotel Indigo Memphis Downtown, an IHG Hotel, is delighted to hear that you had a good experience. We're looking forward to welcoming you back on your next visit!

Hallo Meike,Wir schätzen Ihre anhaltende Treue aufrichtig und danken Ihnen, dass Sie sich entschieden haben, bei uns zu bleiben.Damit wir Ihre eventuellen Anliegen besser klären können, bitten wir Sie höflich um zusätzliche Informationen zu Ihrem letzten Aufenthalt.Bitte beachten Sie, dass auf den Konten aller unserer Gäste eine Nebenkostenabrechnung in Höhe von 75,00 USD verbucht wird. Diese Abbuchung ist ein Standardverfahren und wird nach Ihrer Abreise aufgehoben. Normalerweise dauert es fünf bis sieben Werktage, bis der Betrag wieder auf Ihrem Konto erscheint.Sollten Sie Fragen haben oder weitere Erläuterungen benötigen, können Sie sich gerne direkt an uns wenden. Wir werden uns gerne darum kümmern, dass während Ihres Aufenthalts keine Überzahlungen angefallen sind.Nochmals vielen Dank für Ihre Unterstützung.

Barbara Ann,Thank you for sharing your fantastic experience at Hotel Indigo Memphis Downtown, an IHG Hotel. We're delighted that you found the beds and pillows incredibly comfortable and enjoyed the convenient location. We're looking forward to welcoming you back for many more stays.Best regards,Hotel Indigo Memphis Downtown Team

Jimira, thank you for appreciating the aesthetic of Hotel Indigo Memphis Downtown! We're delighted to hear that you enjoyed your stay. Our team members always strive to provide a memorable experience. We hope to welcome you back soon!

Dear Value Guest,We appreciate your loyalty and staying with us.We take pride in maintaining a clean hotel and guest room.If we had known of the dirty towels in your bathroom, we would have replaced the towels right away for you. I will follow up with our Director of Housekeeping to make sure all guest rooms receive clean towels.We apologize for your car being broken into during your stay.The hotel and the parking garage is not held responsible for theft and or damages for cars parked in the parking garage.I will follow up with the owner of the parking garage if they would be willing to install cameras.We appreciate the kind words you gave us in regards to our location and staff.Please forgive us, and we hope to see you again at Hotel Indigo Memphis Downtown.

Artiom,Thank you for your positive feedback! Hotel Indigo Memphis Downtown, an IHG Hotel, is thrilled to hear you had an excellent stay. We're looking forward to welcoming you back soon.

Meg, thank you for sharing your experience. It is concerning to hear about the issues you faced during your stay. Your feedback regarding the team's interactions and conditions of the room is appreciated and will be reviewed internally. We strive to provide a better experience and hope you will consider giving us another chance in the future.

We appreciate the detailed feedback and our team will investigate the issues listed. The pool area and windows were all cleaned last month as temperatures warmed up so this may have been an isolated incident. Feel free to contact us so we can get more info.

Rosa, the team at Hotel Indigo Memphis Downtown, an IHG Hotel, is thrilled you had a great experience! We hope to welcome you back for another wonderful stay soon.

Trinity, we're thrilled to hear you enjoyed the superior service at Hotel Indigo Memphis Downtown, an IHG Hotel. Our team members strive to create memorable stays for our guests and it's fantastic your experience reflects this. We appreciate your positive feedback and look forward to your next stay, ensuring it is another excellent one.

Kenneth, thank you for your review. At Hotel Indigo Memphis Downtown, we certainly aim to provide a safe and inviting atmosphere, so it's delightful to hear that you enjoyed the contemporary and vibrant design of our interiors and well-equipped rooms. As for the surrounding area, revitalization is in progress, although we understand that its current state may not be ideal for walking around after a certain hour. We appreciate your feedback, as it helps future guests plan their stay. We hope to have the opportunity to welcome you back.

Summer, it's wonderful to hear that Hotel Indigo Memphis Downtown met your needs beautifully. We appreciate your recognition of our commitment to cleanliness and quality. We hope to see you again on your next visit to Memphis. Safe travels!

Tracy, thank you for choosing the Hotel Indigo Memphis Downtown and for sharing your positive experience. We're delighted to hear how much you appreciated the modern touches in our rooms and found the beds to be comfortable. We make every effort to offer competitive rates without compromising the quality of accommodation. We're thrilled you took a chance on us and look forward to welcoming you back in the future.

Dan, we're thrilled that you found Hotel Indigo Memphis Downtown to be such a distinctive destination. We're glad you appreciated our location and the convenience of our parking facilities. We look forward to welcoming you back whenever your travels bring you to Memphis!

Shawn, thank you for sharing your experience at Hotel Indigo Memphis Downtown. We appreciate your feedback on our modern decor, which is indeed a blend of past and present design elements. It’s unfortunate you were not completely at ease with the neighborhood. We assure all guests that safety is our top priority, including secure parking options. Looking forward to welcoming you back for another stay.

Christopher, thank you for sharing your thoughts. We're pleased to hear you enjoyed the convenient location of Hotel Indigo Memphis Downtown, an IHG Hotel, and appreciated its contemporary charm. Your feedback affirms our commitment to blending our historic character with modern flair. We look forward to hosting you again on your next visit.

Thank you for the great rating, Jason!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hotel Indigo Memphis Downtown, an IHG Hotel! We hope you plan on staying with us again soon!We're looking forward to your next visit!

Thank you, Thomas, for choosing to stay with us at Hotel Indigo Memphis Downtown. We appreciate your feedback and are delighted to hear you had a positive experience. We value your support and hope to welcome you back in the near future.

Michael, it's disheartening to hear about the unexpected situation you encountered upon arrival. We regret the lack of smooth communication and coordination from our team members at that time. The peace of mind of our guests is crucial to us, and we understand feelings of discomfort that might have arisen due to the encountered issue. We appreciate your feedback and rest assured we will strive to improve our procedures to prevent such a situation in the future.

Dear Loyal Guest,We appreciate your loyalty and staying with us.At this time, I am sorry for the noise coming from our air conditioning unit.Please note, we have ear plugs available behind the front desk.I apologize for the inconvenience, and we hope you see us again soon at Hotel Indigo Memphis Downtown.

Katelyn, it's delightful to hear that your stay at Hotel Indigo Memphis Downtown was comfortable and met your expectations. We're pleased to know that you appreciated our well-maintained lobby and modern ambiance. Your positive comments truly encourage our team members to keep up the good work. We hope to welcome you back for a longer stay next time.

Monique, it's excellent to hear that you appreciated the prime location of Hotel Indigo Memphis Downtown, an IHG Hotel. We always strive to offer a convenient base from which to explore. We look forward to possibly welcoming you back in the future.

Meghan, thank you for your kind words. At Hotel Indigo Memphis Downtown, an IHG Hotel, cleanliness is a top priority and it is wonderful to hear that our comfortable beds and fabulous sheets contributed to a delightful stay. We always aim to maintain high standards, from our just-renovated bathrooms to the chic pool area. We are also glad to know that our convenient parking and friendly team members added value to your experience. We hope to welcome you back in the near future for another superb stay.

René, thank you for your positive review of Hotel Indigo Memphis Downtown! We're delighted you enjoyed your stay and hope to welcome you back soon.

Brian, it's fantastic to hear you enjoyed your time at Hotel Indigo Memphis Downtown, an IHG Hotel. We appreciate you taking the time to share your experience, and we look forward to welcoming you back in the future.

Krystal, it's wonderful to hear that you've appreciated the effective management and distinctive décor at Hotel Indigo Memphis Downtown, an IHG Hotel. We're thrilled it added to your positive experience. We look forward to welcoming you back in the future!

James, thank you for taking a moment to rate your recent stay at Hotel Indigo Memphis Downtown, an IHG Hotel. We're delighted to see you had an excellent experience and look forward to welcoming you again in the near future.

Gaby, thank you for taking the time to leave your stellar rating for Hotel Indigo Memphis Downtown. We're deeply gratified you had such a positive experience and look forward to hosting you again on your future travels.

Lynn, your kind words about the outstanding service provided by Carla at Hotel Indigo Memphis Downtown are greatly appreciated. We're delighted that she was able to assist you in a pivotal moment, displaying her professionalism and friendliness. It's wonderful to know that our ideal location and enjoyable rooms further enhanced your stay. Thank you for recommending us and we can't wait to welcome you back for another fantastic experience.

Dear Thomas,We appreciate your loyalty and staying with us.At this time, I apologize for our front desk not let you know of our hotel amenities. I will use your comment as a teachable moment with the front desk agents the importance of explaining our hotel amenities to all of our guests at check in.Also, I am sorry, the remote control did not work for you. I will follow up with our maintenance team to ensure the remote control is working properly at this time.Our restaurant biscuits and jams will open in May, and I want to invite you to come again and stay with us.

Dear Laurie,We appreciate your loyalty and staying with us.I am sorry if had a disappoint on your stay. Please not, our rooms are newly renovated from the ground up in 2020. We have won national accolades for the renovation.The barn bathroom doors are in style, and it gives more space in the bathroom. Please let me know your guest room, and I will follow up with our maintenance team to make sure nothing is wrong with the bathroom door and thermostat. Please note, our restaurant Biscuits and Jams is opening in a couple of weeks. The 75 charge is an incidental charge, and it will be removed from your account within five to seven business days after checkout.We apologize for the negative experience, but we hope you give us another chance at Hotel Indigo Memphis Downtown.

Amailys, it's great to hear you appreciated the tranquil ambiance and aesthetic appeal at Hotel Indigo Memphis Downtown, an IHG Hotel. We're thrilled you're considering a return visit, it would undoubtedly be our pleasure to host you again. Thank you for taking the time to share your experience.

William, thank you for your positive remarks about the comfort and security at Hotel Indigo Memphis Downtown. We do understand the temporary inconvenience regarding dining as a result of the diner renovation and we're making every effort to enhance our on-property dining options. We're situated close to Beale St, which has a rich variety of dining and nightlife opportunities. We do hope you'll join us again for a more comprehensive Memphis experience.

Labridgette, it's great to see you had a wonderful time at Hotel Indigo Memphis Downtown, an IHG Hotel. We work hard to provide the best experience to our guests and we're thrilled that it reflected on your visit. We look forward to hosting you again!

Kristin, thank you for sharing your positive experience at Hotel Indigo Memphis Downtown. We're pleased to know you appreciated the cleanliness of our property and the friendliness of our team members during your overnight stay. We're looking forward to welcoming you back for another enjoyable stay.

Oh no, we do apologize for the inconvenience as we know sometimes our neighbors can be a tad loud. Come back and stay with us. We enjoyed your company.

We appreciate the feedback, Denada.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

Karen, it's wonderful to read about your enjoyable stay at Hotel Indigo Memphis Downtown, an IHG Hotel. We're thrilled that you found our location convenient for visiting Beale Street and took pleasure in our cleanliness and spacious rooms. We eagerly look forward to seeing you again in the future.

Deborah, we appreciate you taking the time to share your thoughts on your recent stay. We're sorry to hear about the difficulties encountered with parking and suitable areas for your pet. We understand how important these factors are, especially for guests with disabilities and with pets. As for the pet fee, we'll pass on your feedback to relevant authorities for consideration as we always aim to improve. We hope for the opportunity to serve you better in the future.

Linda, your feedback is valuable and we deeply regret hearing about your concerns. Safety is paramount in our line of service and we ensure all necessary measures are taken to provide a secure environment. We apologize if some of our amenities were temporarily inaccessible during your stay. We strive for transparency in all our activities and certainly regret any lapse in communication. Our team will continue efforts to improve our guest experience. We hope to have an opportunity to regain your trust on a future visit.

Vanessa, it's delightful to know you found Hotel Indigo Memphis Downtown to be welcoming and conveniently located near popular attractions. It's also pleasing to hear your room met your standards for cleanliness. We take pride in providing such experiences and your kind words confirm our commitment. We look forward to inviting you back in the future.

Kristin, it's fantastic to know you enjoyed your time at Hotel Indigo Memphis Downtown, an IHG Hotel. We believe our prime location, bright and quirky decor, ample parking, and the welcoming nature of our team members truly enhance our guests' experiences. Thank you for noticing! We're proud to be in close proximity to a variety of dining and coffee spots. We appreciate your positive review and look forward to your next visit.

Patcharin, thank you for sharing your experiences with us. It's disappointing to hear about the various disturbances you experienced during your stay, such as issues with air circulation, noise levels, and room hygiene maintenance. We strive to create an environment that is both comfortable and peaceful, and it seems we didn't meet your expectations this time around. Feedback like yours is crucial in helping us evaluate and improve our service quality. While we can't alter the initial experience you had, we're hopeful that future stays won't have the same issues.

We appreciate the feedback, Keanna.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

Brittany, thank you for taking the time to share your experience. At Hotel Indigo Memphis Downtown, we are always pleased to hear from our valued guests. We appreciate your feedback and look forward to seeing you again on your next visit.