Mercedes Hotel with Pool

"Clean room"

"Check in was the slowest I have ever experienced. Check in at hotels should be quick and easy after a long travel day.. this was the exact opposite! Paid for a king room and was given a room with 2 queen beds and when I showed my reservation was told it’s because they are full!? I reserved it.. why bother to offer room types if you don’t honour them? The bed was the worst I have ever slept on. The springs were poking into our backs and the mattress was so worn out it was awful. It’s ok for a quick stay but I wouldn’t return for more than one night. The shuttle to the airport was nice perk so good for a night before or after a flight "

"Good "

"Does exactly what it promises. clean close to the airport with shuttels and great staff. nice breakfast. all the rest is a bonus."

"Not that great"

"Very nice hotel with excellent amenities. The free airport shuttle doesn’t run very often, so we weren’t able to use it. The location is cocked by highways so you need a taxi to go almost anywhere if you want to explore the city or eat outside of the hotel. "

"The hospitality was above and beyond expectation. Food was great. Room and view was special "

"Loved the openness of the hotel, the plants, souvenir shop. The staff was friendly and professional. The room was fantastic, clean, and spacious. Only "complaint" was pool could have been warmer and no poolside bartender lol but not a big deal, it is a beautiful pool area. We did get up at 0700 to get in the hottub and it wasn't hot, assumed the hottub was shut off at night. Our room was poolside and we were awakened by a very loud group of guests at the pool about midnight, called the front desk and it was taken care of immediately. I absolutely would stay at the Doubletree in San Jose again and definitely recommend it, especially for the airport shuttle/convenience."

"Super nice, great breakfast. There’s a supermarket practically right on the property so you’re able to get some goodies there. In a great location and super safe."