Great Hyatt club lounge and excellent service all around. Transportation was on time and very accommodating. Walkable distance to everything
Susanna
於 2025 年 6 月住了 4 晚
10/10
Todo estuvo perfecto
luis rey vazquez
於 2025 年 7 月住了 3 晚
10/10
Very nice experience
Terence
於 2025 年 7 月住了 1 晚
10/10
El hotel muy cómodo y cerca del Paseo Montejo
Julio Gerardo
於 2025 年 6 月住了 2 晚
10/10
Ok
Alfredo
於 2025 年 6 月住了 1 晚
10/10
Excelente
Hector
於 2025 年 6 月住了 4 晚
10/10
Desayuno incluifo 👍
Enrique
於 2025 年 6 月住了 1 晚
10/10
Excelente hotel por su ubicación y servicio el buffet del desayuno está delicioso con comida típica de Mérida
Alberto
於 2025 年 6 月住了 4 晚
6/10
Muebles viejos y manchas
Rodolfo
於 2025 年 6 月住了 3 晚
10/10
I stated at Hyatt Regency for four nights recently. It is a fabulous hotel- and although not centrally located- its approx 20 minute walk to the center; it is easy to access with uber and bus transportation. The Regency staff will greet you with a smile; they remember you and accommodate guests at every opportunity. I received an upgrade without asking. The rooms are spacious with wide views to see sparkling meridian lights the higher u are. The breakfast buffet is scrumptious with a blend of Yucatan and traditional foods. Yummy! The location is close to many restaurants, and a wide selection of international tastes. I look forward to a return!
Valerie
於 2025 年 6 月住了 4 晚
10/10
Todo bien
Hector
於 2025 年 6 月住了 3 晚
8/10
Rooms look tired and dull. AC in club room was incredibly noisy. I had to turn it off to video call.
Service in the club room was lacking.
Service in Italian restaurant extremely slow.
Service in rest of the hotel was amazing, especially breakfast restaurant.
Debbie
於 2025 年 6 月住了 2 晚
6/10
The hotel and personel were outstanding. The problem was the unrully kids that invaded our floor until after midnight screaming and running through the halls after numerous calls over a two day period they tried to contain the kids. Not much was done we'll check next time before we book.
Richard
於 2025 年 6 月住了 6 晚
10/10
muy buena atencion
Maria
於 2025 年 6 月住了 3 晚
2/10
Muchisimo ruido no pude dormir
Julieta antonella
於 2025 年 6 月住了 1 晚
10/10
JOSE AMADOR
於 2025 年 6 月住了 1 晚
2/10
Mal no pudimos dormir mucho ruido y recepción no hace nada
Carlos
於 2025 年 6 月住了 2 晚
2/10
Mal no pudimos dormir por un evento deportivo de chicos que hicieron escándalo todo el fin de semana en el hotel en la noche y madrugada, llamamos a recepción para que hiciera algo pero no hicieron nadaaaaa fue horrible y mis bebés tampoco pudieron dormir y al hotel no le importó nada
Carlos
於 2025 年 6 月住了 1 晚
10/10
TADEO
於 2025 年 6 月住了 2 晚
10/10
The hotel location is perfect, the attention from all personnel was incredible, the installations gorgeous and the breakfast buffet unbelievable.
Jorge
於 2025 年 6 月住了 2 晚
8/10
Está bien pero las habitaciones están cansadas, los baños muy incómodos las duchas muy viejas
alvaro
於 2025 年 6 月住了 1 晚
6/10
The room was so dirty. I took many pictures and showed it to the front desk person. They were nice and gave me another room but this stay left me with a bitter taste...
I also try to make reservations at the famous restaurant Le petit chef and they could not accomodate me...
sonya
於 2025 年 6 月住了 2 晚
10/10
This hotel was a great location near the main pedestrian street...but some distance 915-20 minutes to center by foot. It's a lovely, clean modern hotel, with a rooftop pool and bar. They could use a bit more shade around the pool area, though. Would be good to add some umbrellas there. Merida is really hot!! it was 101 degrees F every day we were there.