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"The first room we got was horrible. It was super hot they did not turned the AC. The shower head threw water everywhere wetting the floor and the toilet handle was not working either. They did not wanted to moved us until some one come to inspect the room. The moved us to another room and the bathtub was horrible it did not drained the water fast enough so everytime you shower the water got stuck under your feet. I will look for another hotel to stay. I am not planning to stay here any more. It seems this hotel cares more about the outside more than the inside. "

"Personal muy amable"

"This was my first hostel and was a great experience. The man at the front was very attentive, kind, and friendly to talk to (wish I got his name!!) I had such a great time in Santa Ana and this was such an amazing hostel to do it in. I loved the location, the people, the room, everything was amazing. I will definitely find myself back here!! Me encanta toda!!!"

"Room: bed %100 uncomfortable, so hard even for a necessary one night was BAD. Bathroom: bad odor on the shower, toilet not working properly. No food other than breakfast. No parking! "

"Great service."

"Es un hotel muy bonito. Recomendado"

"AC worked well. Not handicapped accessible. As with others, staff tried charging me more than contract price. Place needs cleaned. "

"ROACH Motel is an understatement. It would be a compliment.— bugs everywhere . this place was disgusting unfinished paint cracked walls exposed pipes The hotel staff literally were completely useless and unhelpful I get there’s a language barrier, but completely ignoring me is crazy "

"False advertising! Not any common area, no pool, only a room with a bed and a bathroom, and they will ask for more money! This is a scam."