The hotel bar plays loud music until 1 AM and we were given a room directly above it, and were told there were no rooms to switch to. Basically, American tourists come to this location to get drunk somewhere they consider “safe” and the hotel guests suffer through their loud parties while trying to sleep after 4am flights.
We checked out after 1 night, they did not offer anything in terms of customer service.
Andrea
2024 年 4 月入住 3 晚
10/10 超赞
Kristi
2024年04月18日
Kristi
2024 年 4 月入住 8 晚
10/10 超赞
Muhammad Asim,Oxon Hill
2024年04月18日
Muhammad Asim
2024 年 4 月入住 4 晚
10/10 超赞
Maria Mercedes
商务旅客
2024年04月10日
满意:清洁度、服务设施、住宿条件和设施
Magnífico
Maria Mercedes
2024 年 4 月入住 2 晚
10/10 超赞
Emily
2024年04月2日
Emily
2024 年 3 月入住 4 晚
10/10 超赞
Alejandro
2024年03月17日
Alejandro
2024 年 3 月入住 1 晚
10/10 超赞
ELAYNE
2024年02月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Our stay
Nice, clean missed turn down service. Gift was promised but not delivered.
ELAYNE
2024 年 2 月入住 2 晚
10/10 超赞
Alex,Medina
与配偶出行, 团体旅客
2024年02月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay at the Four Seasons of Mexico. Charming hotel with great staff and most helpful concierge. Special thanks to the manager Emma Vicini who made our stay so pleasant with her attention to detail and constant follow up. We loved every minute and look forward to a future stay at this hotel.