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Casona Roma Norte

4.0 star property
Brunch options at two restaurants provide a delicious start to the day before guests retreat to the peaceful surroundings of this urban sanctuary

Choose dates to view prices

Casona Roma Norte sits amid the historic charm of Reforma 222 and Chapultepec Castle, offering a tranquil garden retreat and coffee shop. Travelers can relax at one of three bars or book rejuvenating spa treatments including aromatherapy and reflexology sessions.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping
The current price is HK$2,507
HK$3,246 total
includes taxes & fees
28 May - 29 May

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The price is HK$2,040
HK$2,438 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100, per pet, per stay (maximum of USD 300 per stay), plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 100 per pet, per stay (maximum USD300 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Casona Roma Norte pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a deposit of USD 200 per stay and a fee of USD 100 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Casona Roma Norte?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Casona Roma Norte on 28 May 2026 start from HK$2,507, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casona Roma Norte?

This property doesn't offer parking.

What time is check-in at Casona Roma Norte?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Casona Roma Norte?

Checkout is at noon.

Where is Casona Roma Norte located?

Located in Roma Norte, this hotel is within a 10-minute walk of Spain Park and Paseo de la Reforma. Angel of Independence Monument and Chapultepec Park are also within 1 mile (2 km). Sevilla Station is 6 minutes by foot and Chapultepec Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.4

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 34 out of 50 reviews
Rating 8 - Good. 5 out of 50 reviews
Rating 6 - Okay. 5 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

Reviews

Verified

10/10 Excellent

ANNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel, the staff, the bed is so comfortable - everything!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Holly

The staff were fabulous, the rooms very clean, a Nespresso machine in each, but ask for a room with a window that opens onto the street, rather than a room that looks down on the restaurant or against a wall. It was under construction so no kitchen or room service available so check that first. Fantastic location in Roma Norte.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and Staff are amazing!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Room was clean.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly service and excellent breakfast
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service
Excellent stay — the room was spotless, the staff was welcoming and attentive, and the location couldn’t be better. Highly satisfied and would definitely return.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Carlos at reception was especially helpful. We will be back.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

boutique hotel with exceptional service.

This hotel was a very beautiful place. I was impressed by the high quality of the staff and customer support. I highly recommend the hotel. The complimentary dinner was really amazing as well.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

CHRISTINA

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay the staff on arrival was so amazing with drinks for us. We were early and they accommodated us to get us in our room early. The room was so nice and well organized. Our balcony view was amazing and relaxing.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet luxury - perfect for our long weekend away

We picked this hotel on a whim and were blown away by our stay at Hotel la Casona. The hotel itself was brimming with style and charm, art and local texture, all the markers of a boutique hotel in a quiet but accessible neighborhood. The staff were warm, welcoming, and professional. We felt as if our every need was accounted for and enjoyed the small touches of luxury like turn down service w pastries each night. We could not have enjoyed our stay more and I could not feel more compelled (due to my positive experience) to write this review, especially as this was a new hotel. Everything was in a word, delightful.
Stayed 5 nights in Oct 2024
Verified

6/10 Okay

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The recently renovated rooms are really nice. The staff was very professional and accommodating. Since they just opened, they’re still working out a few things, working up to full menus and services, etc. My room’s windows all faced out to the main restaurant below, which meant live music until close to midnight and prep work started at 6 am. Definitely not a restful sleep, despite the very comfortable bed.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic and Super Comfortable Stay

Our stay at Casona was fantastic. The interior design is beautiful and so stylish from the artwork to the rooms, everything was chosen with care. I love design and enjoyed all of the little details. Make sure to visit the gorgeous coffee/matcha shop. The neighborhood and location are great and very walkable. What puts this place over the top though, is the staff. Communication was flawless and each person we interacted with was so warm and helpful. A huge shoutout to Ricardo and Chico for going above and beyond to help us wrap some art we purchased to make sure it traveled well. Brenda and Liv were also so sweet and helpful! CDMX has no shortage of beautiful hotels, but I would definitely stay here again.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Noelle

Liked: Cleanliness, staff & service
There was loud construction we were not forewarned about and since it was the holidays and lots of things were closed there was no where else for us to go. It’s a very pretty property. I really wish the bathrooms had more counter space and there was more space for luggage. Anyway very cute, boutique, chic and excellent service.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

jennifer

Liked: Cleanliness, property conditions & facilities
Great location, great stay!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Julius

Liked: Cleanliness, amenities, property conditions & facilities
Room was great - good location, fun boutique hotel.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Disliked: Amenities
Room and hotel and beautifully renovated but we were not informed that there was ongoing work and the restaurants and bar were closed PLUS there was construction noise every day.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful staff, gourmet restaurants, pretty interior. A must when visiting mexico city.
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Holly

The
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024
Verified

4/10 Poor

danoosh

Liked: Staff & service
Too expensive for its quality and lots of rooms they smell.
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is good, the rooms have a very bad pluming smell. They know about it as they have odor devices around. When I checked in my room smell like it had just been sprayed with ambientalizer and the balcony doors were open. Despite this when I complaint they claim they were not aware about it. After, I heard another guest complained I request a room change as the smell was really bad, they told me they were sold out but would give me a dinner on the house. Even though I appreciate the gesture that does not compensate having to sleep and wake up with a room smelling so bad for the price per night we paid. No room change or night compensation, not aceptable for the severity of the smell.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort

Great potential but lots of improvements needed.

That property just opened a month prior to my visit. Beautiful property overall but disappointing on many levels: - The staff felt unprepared and not efficient at all. They tried to be welcoming but the result felt too stuffy and not sincere. - The "deluxe" room I paid for was very nice but had absolutely no view and the door did not close properly. - Their sushi place "Suchi" was a disgrace to the Japanese cuisine even though they said it was a fusion between Japan and Sinaloa. Out of the 3 items I ordered none of them were good and enjoyable. I told the GM the following day. He told me he would later taste the 3 items I ordered but I never heard back from him.
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We wanted a boutique hotel in the hip district of Roma Norte. When we got there, there was a private party going on with a blasting DJ. We were informed it would continue until 12 am which it did. Granted it was Saturday night, but there was no regard for the guests. Our room was shaking it was so loud. The room itself was clean and modern but tiny. For the price they are charging (this was the week between Christmas and New Years) you are clearly paying for the location. Our room was also very cold without any easy way to adjust the temperature control. Needless to say we didn’t get a wink of sleep that night. We woke up Sunday morning to what sounded like moving furniture. We decided to leave the hotel even though we had 4 more days booked. We found a luxury hotel chain (JW Marriott) in the Polanco neighborhood which was cheaper and had excellent service. Bottom line, unless you’re 25 years old with a ton of money to burn and don’t care about sleeping don’t do it. Doesn’t work for couples or families - what a disappointment!
Stayed 4 nights in Dec 2024
Verified

2/10 Terrible

Bridget

Disliked: Staff & service

Awful Experience

Unfortunately the most awful hotel experience we've ever had. Save yourself the stress and avoid at all costs. Starting with the check-in, our room wasn't ready until 2.5 hours past the check-in time because of an unorganized cleaning schedule. Not a big deal, but for a "luxury" hotel, they should be on top of this stuff. Then we came home from dinner to the loudest music we've ever heard. There is no sound-proofing in these rooms (you can hear even a footstep in the hall) so the music was deafening in the room. We could barely hear ourselves speak, let alone sleep. We were told it was a private party... so not even a hotel restaurant or bar that we could enjoy ourselves. The following morning we wanted to leave the hotel because of how terrible the day before was. They convinced us to stay, assuring us that there would be no music that next night. This turned out to be a complete lie because there was in fact another private party. Same experience with blasting music until late in the night. Two awful sleeps, in this "luxury" "wellness" hotel, so finally we checked out early the next day and went to a different hotel. Just overall super disappointing.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Roberto Ricardo

Liked: Cleanliness, staff & service, amenities
Equipe muito gentil e solícita, mas o quarto era bastante pequeno. Colchão desconfortável.
Stayed 4 nights in Oct 2025