Skip to main content

LaiLa Hotel CDMX

4.0 star property
Travelers find a peaceful rooftop retreat in Mexico City's vibrant center, with authentic cuisine just steps from iconic landmarks like Diana the Huntress Fountain

Choose dates to view prices

LaiLa Hotel CDMX offers an upscale sanctuary in downtown Mexico City. Guests enjoy authentic Mexican dishes at La Terraza, unwind on the sunny terrace, and appreciate reliable high-speed WiFi. Attentive staff and a strategic location consistently earn praise from visitors.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(48 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Living area

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(69 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Exterior

Roso Guest House

Roma Norte
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
9.6 out of 10, Exceptional, 62 reviews
The price is HK$1,773
HK$2,119 total
includes taxes & fees
18 Mar - 19 Mar
Roso Guest House
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Reforma, a neighbourhood in Mexico City, LaiLa Hotel CDMX is in the entertainment district and near a boardwalk. Paseo de la Reforma and Diana the Huntress Fountain are notable landmarks, and travellers looking to shop may want to visit Plaza Carso Shopping Center. Looking to enjoy an event or a match? See what's going on at Arena México or Auditorio Nacional. Visit our Mexico City travel guide
Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500

What's nearby

  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    2 min walk - 0.2 km
  • Diana Cazadora Fountain - Mexico City
    Diana the Huntress Fountain
    2 min walk - 0.2 km
  • The Angel of Independence in Mexico City
    Angel of Independence Monument
    7 min walk - 0.6 km
  • Chapultepec Park showing a river or creek and a park
    Chapultepec Park
    12 min walk - 1.0 km
  • U.S. Embassy
    9 min walk - 0.8 km

Getting around

  • Mexico City Buenavista Station
    6 min drive
  • Sevilla Station
    8 min walk
  • Benito Juarez International Airport (MEX)
    21 min drive

Restaurants

  • Starbucks
    1 min walk
  • Salón Ríos
    1 min walk
  • La Guanajuatense
    1 min walk
  • Doña Blanca
    2 min walk
  • Birria Colorado
    1 min walk

About this property

LaiLa Hotel CDMX

Upscale hotel near Paseo de la Reforma
Located close to Diana the Huntress Fountain and Angel of Independence Monument, LaiLa Hotel CDMX provides a terrace, dry cleaning/laundry services and a bar. The on-site Mexican cuisine restaurant, La Terraza, offers breakfast, lunch and dinner. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), concierge services and a 24-hour front desk
  • Wedding services, luggage storage and a lift
  • Guest reviews speak highly of the helpful staff and location
Room features
All 167 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and showers
  • LCD TVs with cable channels
  • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

Similar properties

Exterior
Galeria Plaza Reforma
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.4 out of 10, Exceptional, 3,320 reviews
The price is HK$1,471
HK$1,758 total
includes taxes & fees
7 Mar - 8 Mar
Galeria Plaza Reforma
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered parking on site (MXN 150 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (1,087 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000, per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 245 for adults and from MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Inn Business Hotel Mexico
Casa Inn Business Hotel
Casa Business Mexico
LaiLa Hotel CDMX Mexico City
LaiLa CDMX Mexico City
LaiLa CDMX
Casa Inn Mexico City Hotel Mexico City
Laila Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Frequently asked questions

Is LaiLa Hotel CDMX pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at LaiLa Hotel CDMX?

Self-parking is available for MXN 150 per night. Limited spots are available.

What time is check-in at LaiLa Hotel CDMX?

Check-in start time: 3 PM; check-in end time: 6 AM.

What time is check-out at LaiLa Hotel CDMX?

Checkout is at 1 PM.

Does LaiLa Hotel CDMX provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-10:30 PM on request. A fee of MXN 850.00 per vehicle applies.

Where is LaiLa Hotel CDMX located?

Located in Reforma, this hotel is within a 5-minute walk of Paseo de la Reforma and Diana the Huntress Fountain. Angel of Independence Monument and Chapultepec Park are also within 1 mi (2 km). Sevilla Station is 8 minutes by foot and Chapultepec Station is 13 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

LaiLa Hotel CDMX Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1033 out of 1494 reviews
Rating 8 - Good. 292 out of 1494 reviews
Rating 6 - Okay. 86 out of 1494 reviews
Rating 4 - Poor. 37 out of 1494 reviews
Rating 2 - Terrible. 46 out of 1494 reviews

Reviews

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Great location, courteous professional helpful staff, clean rooms, tasty buffet style breakfast.
Stayed 4 nights in Dec 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming!
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will absolutely be staying here again. Close to many sites, friendly staff, and yes there are many bars in the area - which is great!
Stayed 9 nights in Dec 2025

10/10 Excellent

Yanelys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 6 nights in Dec 2025

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, very clean room and amazing service
Stayed 2 nights in Nov 2025

8/10 Good

Melissa

Liked: Cleanliness
Always love staying here since its location is so convenient. The staff is nice, the rooms could use some remodeling but overall it is a good hotel option for the price
Stayed 3 nights in Sep 2025

10/10 Excellent

Amelys

Liked: Cleanliness, amenities, property conditions & facilities
Excellent!! 1000% recommended. Everyone was excellent and treated us very well.Super central location and everything is close by
Stayed 3 nights in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Everything was great! Staff was friendly, check in was fast and easy! Great location to everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Lucia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great customer service
Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos

Liked: Staff & service, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Sep 2025

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect location! Nice hotel at a reasonable price. A lot of places were walkable. I would definitely stay there again.
Stayed 3 nights in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
The staff were nice. The facilities were ok, but maybe a bit basic.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and organized, breakfast delicious, attention excellent
Stayed 2 nights in Aug 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent room and service, staff was great just quick letdown its you dont get free breakfast if you book through expedia :/
Stayed 2 nights in Dec 2025

10/10 Excellent

Bryan J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laila is centrally located, I felt very safe in the surroundings and personnel was super kind and attentive.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, clean and walking distance to several must see places. The bell boys are excellent the lady at reception not so much but the rest is great will stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice overall, good area, staff was friendly. Clean hotel. Rooms a bit small but good otherwise.
Stayed 2 nights in Aug 2025

10/10 Excellent

nigel

Liked: Cleanliness, property conditions & facilities
Cheap, clean, cheerful and delightful breakfast. In a very central and safe neighbourhood. Polite staff. It’s not the ritz but is priced accordingly. Good 3-4 star worth every penny. No complaints.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bruna

Liked: Amenities
Absolutely in the best location! The room was modern, clean and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptionally clean, and the room was spacious and well-maintained. The housekeeper demonstrated great attention to detail and did an outstanding job throughout our stay. What truly stood out was the exceptional customer service — from the moment we arrived, the staff provided courteous, professional, and attentive service that made our experience truly enjoyable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel well localized, near restaurants (such as Don Assado), parks and other facilities. Good breakfast with many varities of food. It was a great experience at Laila Hotel.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was a good hotel for a night. Customer service was good. We didn’t eat there. Beds were comfy.
Stayed 1 night in Aug 2025

8/10 Good

ingrid

Liked: Amenities
Big room Good intenet
Stayed 4 nights in Sep 2025

4/10 Poor

ergin

Disliked: Cleanliness, amenities, property conditions & facilities
Quite an average hotel. The staff is friendly but the standards are way above a city center business oriented hotel.
Stayed 12 nights in May 2025