We stayed at the executive apartment bc it had the 2 baths that we needed for 4 people. Overall, we liked the location, the kitchenette, and the bedrooms and bathrooms were comfortable and clean. Seeing no mention of AC on the listing on the *executive* apt, we messaged the hotel on Expedia to confirm whether they had AC in this particular apt. They never responded. The listings are misleading bc the entire hotel (V65) is listed on expedia as having AC, but when you choose the specific room/apt they have AC omitted for certain rooms. It was VERY uncomfortable sleeping in the heat, especially because they are located next to a busy street which has traffic all night and you cannot open the windows unless you want to sleep with the endless noise of traffic and honking. Not to mention the smog from the cars/trucks. There were also several aspects of hospitality that were overlooked. They forgot to stock any bath towels in one of the bathrooms when we first arrived. Also, when one morning we clearly hung the sign on the front door to have the apartment serviced (as instructed by the front desk), we returned in the evening to realize that nobody had come to clean/service the rooms. We were left without toilet paper, and had to keep asking for basic items which was annoying. We will likely not return to this property next time we are in CDMX.