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"I’d give this hotel a 5 star, however, the walls are thin and the room next to ours kept us us literally all night!"

"Was good"

"The hot jets were broken and the pool area did not have access to towels- "

"The biggest problem was that most of the towels and linens had hair on them of some sort. Hair that was not mine. The towels in the bathroom were still wet from the laundry service. The shower barely worked. What saved the stay was the morning staff that I had. She was very sweet and caring. "

"Ok if you were staying for a night or two. Very dated decor. Staff was friendly."

"The room was very clean. The staff was friendly. The only complaint I have is the breakfast was cold. "

"Didn't use the pool. We were up early at 07:30 today given we checked in late 01:30 am because of a delayed flight from JFK to Syracuse and some miscommunication around the shuttle pickup location. Got resolved and so nice to get picked up by the hotel shuttle and be given a later checkout time by night manager which we didn't use but nice it was offered all the same. Have stayed at this hotel a few times before as it is a park sleep and fly hotel too. Always a good stay! Staff always friendly and helpful. Clean, comfortable, quiet rooms. On time airport shuttles! They always have some breakfast food and fresh coffee even when you take the early morning shuttle to the airport and before the breakfast room opens at 6 am. Cracker barrel restaurant next door for dinner the night before. Easy walk to it. Fridge and microwave if you want to bring food of your own. And Keurig coffee machine in the room. Would recommend this hotel for a good stay altho currently renovatiions of the breakfast room and some first floor rooms..Earplugs available from the hotel."

"Yes"

"Pool was closed for the week I was there "