4/10 欠佳
Jeanne P.
2026 年 4 月 27 日
Renter Beware – Do Not Trust This HostOriginally booked property in June 2025 for an April 2026 stay. Before the 30-day modification/cancellation deadline—and prior to submitting my final payment—I requested to shorten my stay by two days. Host repeatedly ignored my request and follow ups and then canceled my reservation without any notice just three weeks before my arrival.After repeated attempts to have the reservation reinstated (which were ignored), I was forced to rebook the exact same property—this time at nearly double the original price. While VRBO ultimately reimbursed me the difference, the situation caused unnecessary stress and uncertainty leading up to the a family vacation. Property is outdated. The carpets and furniture were stained, none of the TVs in the unit worked properly, and motorized shades were malfunctioning. The sliding porch doors were very hard to open/stuck. One of the toilets ran constantly. When I raised these issues, the host took days to respond and only offered to send someone to replace the TVs and have the other issues checked, with just three days remaining in my stay—suggesting these problems were known but not disclosed in advance.Host requires guests to sign a lengthy/binding agreement prior to arrival, which felt concerning.While the location is desirable, the condition of the property and the host’s behavior make it not worth the cost. I have stayed in many high-end VRBOs and never experienced a host like this.
Jeanne P.
於 2026 年 3 月住了 12 晚