The location on the beach was great but that's about it. The entire hotel needs to be renovated. The carpets in the hallway and room were torn and heavily stained. The bathroom faucet was falling apart, we kept having to put the knob back on and hold it a certain way. It constantly smelled like Marijuana in the hallways, pool area and beach. Front desk never brought up requested items, had to go down to get the linens for the sofa bed. Valet staff was great but wouldn't stay here again. The restaurant is closed.
Lucinda
2024 年 4 月入住 5 晚
10/10 超赞
Artur
与家人及幼儿出行
2024年04月21日
Love it
Artur
2024 年 3 月入住 3 晚
4/10 很差
Teairra
与配偶出行
2024年04月21日
I loved the view I had for sure! I was on the 8th floor wit the ocean front view. The only 2 negatives I had was when I first got there I asked for a remote because the tv wasn’t working when the maintenance came to bring one he knocked twice and just used a key to open the door… HARD NO FOR ME! The second issue was anytime we left our room and came back the key to the room didn’t work. We literally left and returned about 8 key cards. Very inconvenient especially being on the 8th floor. Other then that the hotel and resort was beautiful!
Teairra
2024 年 4 月入住 3 晚
2/10 糟糕
Maria
与配偶出行
2024年04月20日
满意:员工和服务
不满意:住宿条件和设施,清洁度
el lugara esta muy viejo y tiene cucarachas y es caro :(
Maria
2024 年 4 月入住 1 晚
2/10 糟糕
edita
与家人及幼儿出行
2024年04月20日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dirty area Appliances is not working properly. We need to change your room smelling of marijuana all over lobby and in the room carpet in the room disgusting sofa very poor condition. Lobby is in terrible condition carpet in spots ad dirty furniture you will be scared to sit looks dirty and ripped during the pool. Workers is drilling marble floor in the pool area and all dust was flying to pool and faces. I paid for the service fee and and ask umbrella to put on the beach area they ask me to pay 15$ more for each time
In room carpet dirty room smell bathroom ok you will have tower soap and shampoo only
In room plan is good furniture except sofa good