Karen at the front desk was amazing, Victor and Jamie at breakfast were so awesome , all of the staff was so great Ethen on the beach was so kind also
Shelia
於 2024 年 3 月住了 4 晚
10/10 優異
Carmela (Providenciales)
2024年3月4日
Carmela
於 2024 年 2 月住了 4 晚
10/10 優異
John
2024年2月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
amazing
John
於 2024 年 2 月住了 1 晚
2/10 很差
Brian
商務旅客
2024年1月21日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Really bad hotel— not a luxury experience.
I’ve stayed here once before and thought it was great but this trip changed my mind. I wouldn’t stay there again and would not recommend it. The room conditions were terrible— the shower didn’t work and they took 4 hours to fix it rather than move me (even though I asked) and while they “fixed it” the water was shut off to the entire room so the kitchen, powder room etc were unusable. Multiple lights in the room didn’t work; one of the telephones didn’t work; one of the TVs didn’t work. They really do not have a professional operation unfortunately. And the staff, including the manager, were not helpful at all when these problems were respectfully brought to their attention. It’s ok though, I just won’t stay there again.