Rothenfluh Michaelskreuz Kapelle Hotels

"I cancelled a reservation at another hotel before check-in because the staff was rude. I arrived early at the other property and inquired about checking in and even offered to pay for an early check-in since we’ve been traveling since 10:00AM the previous day with an infant. They were rude and dismissive at the Dorint hotel. THIS location had a smiling front desk agent that greeted us and asked us if we were checking in. I politely informed her that our reservation wasn’t until later today and she said she would check to see if she has rooms ready. Her name was Kawtaw. The housekeeping staff was also very friendly and greeted us as we walked to our room. When we were leaving very early in the morning Georgia’s checked us out and he also greeted us with a smile. Our daughter was crying and was not happy to be awake at 3:00AM, so I asked Georgios where we could find some whole milk. He brought us Milk, biscuits, a Banana and some ice. He was very understanding and helpful as well. It’s clear that although there are many Airport hotels to choose from, the Owners and managers of Radisson Zurich Airport Hotel have a standard. They know how to treat customers and we truly appreciate it. "

"Staff at the check-in were very helpful. I like that I-Pad in the room to control everything. Also, like the slim and clean look of the room. No fancy extras just a nice room to sleep in. "

"Awesome hotel"

"We arrived a bit early and the staff let us check in anyway. They were very gracious. Also, the food was excellent and the room was immaculate & comfortable. "

"Room is very clean! Very accessible to Train Station which is very very convenient."

"Room was nice. Great location with a quick walk to Old Town or main train station. Staff was great. Our flight was delayed so we missed a night in Zurich. Staff felt bad for us so we were upgraded. Shout out to Nelly at the front desk. Really sweet and helpful. Excellent all around. "

"Great check in despite difficult circumstances elsewhere and the room was clean, comfy and quiet. Would highly recommend staying as the hotel has great transportation links "

"Second visit, excellent again. Will return for good, rela ed atmosphere, great decor and good service."

"Spotless room, great amenities. EXCELLENT location for walking the streets and finding treasures. Very safe, never felt afraid. Front staff was simply charming, friendly and over the top understanding to our plight....we arrived 5 hours early for check in. It was raining, 8C degrees and miserable. Wonderful front staff took pity on us and checked us in early so we could warm ourselves and rest. She was a lifesaver. "