Castles in Mid Suffolk District

"Clean bedroom and bathroom. Great power shower. Great breakfast served by Ryan"

"The rooms were a bit dated but the staff were all amazing. Nothing was too much trouble and they were excellent at breakfast, ensuring we had a gluten-free breakfast. The pool was great, as was the bar area, which was perfect in the evening."

"The room is a little tired and so is the bathroom. But the bar and reception is nice plus an added bonus- some really lovely and helpful staff 👍"

"Hotel is directly opposite where you check in, which is The George pub. No staff being readily available in the building was a little inconvenient as we had a few confusing moments with the room temperature and couldn’t change it. Also, tv remote was broken so was difficult to navigate using it, but having no main reception in the building meant you couldn’t just pop and get a replacement! But it was very clean, large wet room and not too much trouble to navigate once inside. Would stay again, as it conveniently on the high street so all shops are so close."

"Lovely breakfast buffet Beautiful grounds "

"No water to purchase, gym staff were rude, room was lovely, communal areas look tired "

"Staff were friendly, the menu was excellent."

"Another livery stay at the Dragonfly. The best thing about this hotel is the price and close proximity to Bury St Edmund’s town centre. The staff were very attentive and the rooms clean and comfortable. Lots of free parking and fast taxi service. It doesn’t have lots of amenities like swimming pool, golf course etc., but if you want somewhere like a Premier Inn then it’s great. A lot more people should consider this hotel as the cost of other hotels nearby seems to be increasing and this hotel chain is fair on price. We have not eaten here, so I can’t comment of the food."

"We stayed in a twin room in the older part of the building....it was very disappointing! The mattress was the most uncomfortable that i have ever slept on, it must jave been the cheapest matress you could buy, all the springs had gone in it and lots of dips and hollows, i had to lay the bath towels on top of it to try and stop the springs from digging into me! The room was an awkward shape and a very poor layout. The furniture looked really tired and the wardrobe had a handle missing, there was paint peeling off the walls in certain areas. The whole room was in need of a revamp! The bathroom was more modern and had obviously been done up recently though. We ate in the restaurant which was extremely overpriced with very small portions, i would recommend eating elsewhere if you get the chance! The pool/spa facilities were good, although the steam room didn't have much steam in it! Overall a very disappointing stay for a supposedly four star hotel, i have stayed in far better places and would not stay here again! There is a more modern side of the hotel which is probably more up to par than the old side that we stayed in?"