Search Apartments in Mezraia

"nice, staff were nice, food could have been better! "

"The room was nice, but many details could be better. The paint job. The electric. "

"The hotel itself was OK, with decent food and some genuinely kind staff, particularly the doormen, housekeeping team, and one young male employee in the main restaurant. However, the stay was consistently affected by significant language barriers. Very few staff members spoke or understood English, leading to repeated issues with basic requests such as room temperature, food orders, and even obtaining an extra room key. As English-speaking guests from the UK, we often felt overlooked and found communication unnecessarily frustrating. The spa experience ultimately ruined the trip. After being wrongly reassured about privacy in the hammam and later receiving a very poor-quality manicure, the situation escalated due to the behaviour of a spa manager who was dismissive, argumentative, and refused to apologise or take responsibility. Although a refund was eventually provided, the lack of professionalism and respect overshadowed any positives. Despite some goodwill gestures from the hotel, the spa management’s conduct left a lasting negative impression, and based on this experience, I would not return or recommend the hotel."

"In work . Difficult access to the room . Reception staff not friendly ; no flexibility on check out extension ( hotel is empty) "

"The place is quiet and clean, and the breakfast was good—not a huge buffet, but the service was fast and genuinely friendly, and the omelette was delicious. In fact, the whole staff is very friendly and professional, and the receptionist speaks very good English. The room was huge, but I couldn’t get hot water. Maybe it should have been left running for longer, but I’m not rating it as excellent because it was cold and there wasn’t a spare blanket. I had to resort to my sleeping bag—luckily I had one, as I was heading to the desert for camping."

"Room, location "

"This is a very pleasant hotel in a good position on the beach. It's relatively small, so the facilities are limited but it was fine for me. The room was lovely and spotlessly clean and the staff were all very friendly. I think my mistake was to go there off season in November. There were very few people staying there and usually only half a dozen in the restaurant in the evening. It obviously wasn't worth the hotel putting out any kind of a buffet with choices. I can understand that - but it meant that the choice offered by the waiter was very limited and to be honest, not of a particularly good quality. I was surprised that I couldn't even get a cafe latte and a piece of cake in the beach bar in the afternoon. There was no milk and 'no food for an hour' I was told. I'm sure it's not like that in Summer when there are many more guests. It's a shame because I did like the hotel - but the restaurant and food let it down. "

"La chambre tres propre et le personnels de l’accueil très accueillants . "

"Despite the misunderstanding regarding the room reservation I did enjoy my stay."