Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Just to inform you our Shuttle Service is available from 05.00am to 10.00am and from 06.00pm to 11.00pm, the cost your refer to is the cost of a taxi which is not a service that we deliver. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Andrea Morandini - general manager

Dear Guest, thank you for taking your time to reporting your feedback concerning your accommodation at the Ibis Milano Malpensa. Hoping to welcome you again in our hotel, I take this opportunity to send you my best regards. Sincerely

Dear Guest, thank you for taking your time to reporting your positive feedback concerning your accommodation at the Ibis Milano Malpensa. I am glad you enjoyed your stay and really looking forward to welcome you again on the next future. Sincerely,

Dear Guest, thank you for taking your time to reporting your positive feedback concerning your accommodation at the Ibis Milano Malpensa. I am glad you enjoyed your stay and really looking forward to welcome you again on the next future. Sincerely,

Dear Guest, thank you for taking your time to reporting your positive feedback concerning your accommodation at the Ibis Milano Malpensa. I am glad you enjoyed your stay and really looking forward to welcome you again on the next future. Sincerely,

Dear Guest, I am very glad to read your appreciation following your stay at the Ibis Milano Malpensa and is a pleasure for me to know that we have met your expectations. Hoping to welcome you again in our hotel, I take this opportunity to send you my best regards.

Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Andrea Morandini - general manager

Dear customer, Thank you for taking the time to share your impressions! We hope to have you back among our guests soon. Kind regards. Andrea Morandini - general manager

Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Andrea Morandini - general manager

Gentile cliente,Grazie del tempo dedicato a condividere le sue impressioni! Speriamo di riaverla presto tra i nostri ospiti.Cordiali saluti,Andrea Morandini - general manager

Gentile cliente,la ringraziamo per la sua valutazione a seguito del suo recente soggiorno presso il nostro albergo. Nella speranza di ottenere un giudizio migliore in occasione del suo prossimo soggiorno, le porgiamo i nostri migliori saluti.Andrea Morandini - general manager.

Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Andrea Morandini - general manager

Gentile cliente,Grazie del tempo dedicato a condividere le sue impressioni! Speriamo di riaverla presto tra i nostri ospiti.Cordiali saluti,Andrea Morandini - general manager

Dear customer,we thank you for your feed-back following your recent stay at our hotel. I am sorry that the performance did not live up to your expectations and for this please accept our apologies. As regards the air conditioning, I can confirm that it remains on until late at night and not until 08.00pm, you were given incorrect information.Furthermore turning on the air conditioning in October is not in line with our commitment to respecting energy sobriety, but the unseasonal temperatures unfortunately make it necessary.Best regards.Andrea Morandini - general manager

Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Andrea Morandini - general manager

Prezado hóspede,Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel!Atenciosamente,Andrea Morandini - general manager

Gentile cliente,la ringraziamo per la sua valutazione anche se avremmo apprezzato conoscere nello specifico il motivo per il suo disagio al fine di intervenire immediatamente e risolvere la problematica.Cordiali saluti.Andrea Morandini - general manager

Dear customer,Thank you for taking the time to share your impressions! We hope to have you back among our guests soon. Kind regards..Andrea Morandini - general manager