住宿内部

关于星际游客酒店的点评

4 out of 5
星际游客酒店
Viale Fulvio Testi 300, Milan, MI

点评

8.8

超赞

10 分 - 超赞。404 条好评,共有 795 条点评" "
8 分 - 还可以。318 条好评,共有 795 条点评" "
6 分 - 一般。48 条好评,共有 795 条点评" "
4 分 - 很差。16 条好评,共有 795 条点评" "
2 分 - 糟糕。9 条好评,共有 795 条点评" "

9.4/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Yao Wen

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 1 月入住 1 晚
Hotel Manager 于 2023年02月3日 的回复
Dear Guest,Thank you so much for your great evaluations about Starhotels Tourist. We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations.We will glad to give you a warmest welcome back in Starhotels Tourist.Kind regardsHotel Manager

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place, friendly staffs, nice view, beautiful city
2019 年 10 月入住 5 晚
aa 于 2019年10月25日 的回复
Dear Guest, It's a pleasure to read your kind evaluation regarding Starhotels Tourist, but more importantly, for dedicating some of your personal time to us. We are happy and honored to understand that your experience with us has been positive even if we are located in an industrial area. We thank you for your time and hope to have the opportunity of welcoming you in Starhotels again. Kind regards Hotel Manager

8/10 还可以

Tsung-Chan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 7 月入住 17 晚
Starhotels Tourist 于 2017年08月26日 的回复
Dear Guest, Thank you for evaluating the Starhotels Tourist and the great score given to us. We hope to welcome it again in the future, to give you other comfortable experiences. Best regards Fabio Renna Director

10/10 超赞

Chi yan,HK

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Hotel
Pros : The hotel is clean and location is good for us. The subway station is just in front of the hotel. It only takes 20 minutes to the city center by subway. Basically, the staff are helpful. There's a shopping mall within 10 minutes on foot. Cons : No kettle and no mineral water provided in the room.
Starhotels Tourist 于 2016年02月6日 的回复
Dear Guest, Thank you for your kind evaluation about Starhotels Tourist. We are honored to understand that your stay with us has been positive and that we have been able to give you an unforgettable experience in Milan. We would like to inform you that all rooms have minibar service, with inside mineral water. Superior, deluxe and junior suite rooms have also kit kettle with some coffee and tea facilities. Once again we thank you for your time and hope to have the opportunity of welcoming you in Starhotels soon. Kidn regards Fabio Renna - General Manager

8/10 还可以

JINSONG,中国

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
综合评价很好的酒店
各方面说,都是不错的酒店,有地铁通市区,不远的海鲜餐厅要很好。
Starhotels Tourist 于 2015年07月11日 的回复
Dear Guest, we sincerely thank you for the time you dedicate to us to say a few words about your stay. We sincerely hope to accomodate you soon again. kind regards Fabio Renna general manager

8/10 还可以

真实旅客

前台服务员态度差!
前台服务员态度不太好,房间没得选!一切她说了算!有点上当的感觉!
Starhotels Tourist 于 2015年04月25日 的回复
Dear Guest, first of all we would like to thank you for the time you dedicated to us to share your opinion about your recent stay to Starhotels Tourist. We appreciate and take into the right consideration all our Guests's comments and opinion as a way to improve our service. in the hope to have the possibility of welcome you again in Starhotels we send you our most cordial greetings. Fabio Renna general manager

8/10 还可以

lym,HK

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
交通
酒店外是地鉄站及電車站,前往中心區域非常方便

10/10 超赞

TAKURO

商务旅客
满意:员工和服务,清洁度
シャワーの排水が今一つでした。時間が無くFrontにお伝え出来ませんでしたが…。 他は全て満足です。
2024 年 5 月入住 1 晚
HOTEL MANAGER 于 2024年05月17日 的回复
ゲスト様レビューを書いていただきありがとうございます。シャワーの排水にご不満があり、このようなご指摘をいただいたにもかかわらず、ご丁寧に最高の評価をいただきました。次回も何かございましたら、いつでもご連絡ください。私たちはいつでもゲストをサポートさせていただきます。よろしくお願いいたします。ディレクター

8/10 还可以

Horacio

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
It’s not a tourist place, it’s in the middle of industrial area with no no places to go, the closest restaurant it’s 39’ of taxi or the metro across street will take to the center of town in 30’ with a transfer. The hotel itself it’s very clean, modern an organized, no food until 7 pm, but very good Notmy cup of tea!
2024 年 4 月入住 3 晚

8/10 还可以

Corey

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked how clean and modern the hotel was. Staff were friendly and helpful. Breakfast choices could be varied each day, as the same selection was provided daily. My room was clean and comfortable however I found it humid, dark without the lights on during the day and didn't have a great view. The shower cubicle in the bathroom was compact. I struggled when showering because of the lack of space.
2024 年 4 月入住 3 晚
HOTEL MANAGER 于 2024年04月29日 的回复
Dear Guestmany thanks for your review and vote.We take into consideration your point on variety of choices at breakfast. We have a huge selection but we understand is always important to present maybe a narrower one but changing frequently. About the shower, we have italian ones having known that we could have changed your room.Anyways, we hope to see you again in Milan at Starhotels Tourist.Kind regards.Hotel Manager

6/10 一般

Gemma

与家人出行
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The room itself was nice and clean. The noise from pipes in rooms upstairs at night was ridiculously loud and woke me up a number of times. We walked around the local area a little and were surprised to find rotting rubbish on the street. The hotel is well- situated for the metro, which is great. I found one of the breakfast staff rude which soured the stay.
2024 年 4 月入住 1 晚
HOTEL MANAGER 于 2024年04月15日 的回复
Dear Gemma,thanks for your review. We are so disappointed as you indeed, by the fact that the look of the area in the neighbourhood was so bad. It has been a week with this trouble. We are complaining with the municipality and the Major for that.We feel sorry but happy also because it seems we were able to provide you, with a good hotel service.We hope you will stay with us again for another trip to Milan.Kind regards.Hotel Manager

10/10 超赞

Gurminder

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Too far from the main city.
2024 年 3 月入住 2 晚
HOTEL MANAGER 于 2024年04月1日 的回复
Dear Guestso many thanks for reviewing us with an excellent vote. This means we were able to provide a good service to you. As regards distance to the city center, is you mean that taking the subway (which is just in front the hotel) that leads you to the city in 20 minutes is too far, than we agree with you. But at least outside of the city center you may find (as you noticed) at Starhotels Tourist una excellent 4stars quality, friendly staff, good food and fair prices.Hoping to see you again any time soon.Kindest regards.Hotel Manager

10/10 超赞

TAKURO

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel staffs are all friendly with good hospitality. Thank you!!
2024 年 3 月入住 2 晚
Hotel Manager 于 2024年03月19日 的回复
Dear Mr. Takuro,Thank you so much for your great evaluations about Starhotels Tourist. We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations.We will glad to give you a warmest welcome back in Starhotels Tourist.Kind regardsHotel Manager

8/10 还可以

Emanuela

2024 年 2 月入住 1 晚
HOTEL MANAGER 于 2024年03月21日 的回复
Gentilissima Emanuela,grazie mille per aver dedicato parte del suo tempo per valutare la sua esperienza presso Starhotels Tourist. Riteniamo che il soggiorno sia stato abbastanza soddisfacente. Poiché non vediamo una valutazione completa di 5 stelle, sarebbe stato interessante per noi e per gli altri ospiti futuri, conoscere il motivo per cui non siamo stati in grado (secondo il vostro giudizio personale) di fornire un servizio eccellente.Speriamo comunque di rivederla presto come nostro ospite allo Starhotels Tourist.Cordiali saluti.Hotel Manager

10/10 超赞

Nikul

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brilliant.
Wonderul stay. The location is a little bit outside the city but right outside the train station which has one of main metro lines connecting to the centre which is very convenient. The beds were very comfortable and staff were friendly.
2024 年 2 月入住 1 晚
HOTEL MANAGER 于 2024年02月28日 的回复
Dear Nikul,Thank you so much for your kind detailed evaluations about Starhotels Tourist. We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations.We will glad, and will be a pleasure, to give you a warmest welcome back in Starhotels Tourist.Kind regardsHotel Manager

10/10 超赞

Marcy

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
It’s a very nice hotel with excellent options and a professional staff. The breakfast is top-notch with excellent coffee!
2024 年 2 月入住 2 晚
HOTEL MANAGER 于 2024年02月22日 的回复
Dear Marcy,it has been a pleasure to satisfy and maybe add a plus to your confort during your stay. We hope you will have the chance to come back to Milan for another pleasant stay at Starhotels Tourist.Kind regards.Hotel Manager

8/10 还可以

TAKURO

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All of Hotel staff are friendly and confirmable.
2024 年 2 月入住 2 晚
HOTEL MANAGER 于 2024年02月17日 的回复
Dear Mr Iiida,many thanks for your always kind commentskind regardsHotel Manager

10/10 超赞

TAKURO

商务旅客
满意:清洁度、员工和服务、服务设施
Very friendly staff, always welcome me.
2024 年 1 月入住 2 晚
HOTEL MANAGER 于 2024年01月19日 的回复
Dear Mr IIdaalways a pleasure to have you as a guest.Kind regards.Hotel Manager

10/10 超赞

Luca

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
HOTEL MANAGER 于 2024年01月7日 的回复
Gentilissimo Ospite,La ringraziamo vivamente per la splendida recensione riguardo lo Starhotels Tourist e per il pieno punteggio assegnatoci.Siamo davvero felici, e fieri, che durante il Suo soggiorno sia stato tutto di Suo gradimento. Condividerò la valutazione con il mio staff, in modo da ringraziarli per l'ottimo lavoro che svolgono ogni giorno, per dare ai nostri ospiti dei soggiorni eccellenti.Nella speranza di poterla accogliere nuovamente, nel prossimo futuro, la salutiamo cordialmente,Hotel Manager

10/10 超赞

Hema

与家人出行, 团体旅客, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
Hotel Manager 于 2024年01月2日 的回复
Dear Hama,Thank you so much for your great evaluations about Starhotels Tourist. We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations.We will glad to give you a warmest welcome back in Starhotels Tourist.Kind regardsHotel Manager

10/10 超赞

Patrick

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 3 晚
Hotel Manager 于 2024年01月2日 的回复
Dear Mr. Patrick,Thank you for the feedback. We are really happy to know that we can contribute to make you spend a pleasant stay in Milano. It is a pleasure to understand that everything is always up to your expectations.We look forward to welcoming you back in the future. Kind regards,Hotel Manager

8/10 还可以

TAKURO

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly hotel staff. Nice hospitality.
2023 年 12 月入住 3 晚
Hotel Manager 于 2023年12月21日 的回复
Dear Mr IIda,many thanks for your kind comments.Hoper to see you anytime soon.Kind regardsHotel Manager

10/10 超赞

Massimo

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ci hanno fatti sentire come a casa
2023 年 12 月入住 2 晚
HOTEL MANAGER 于 2023年12月13日 的回复
Gentilissimo Ospite,Un sentito grazie per la Sua bellissima recensione. Ci sentiamo onorati dal punteggio pieno che ci riserva.Sarà un piacere condividere tale valutazione con tutto il nostro staff.Ci auguriamo di poter darLe presto un caloroso ben tornato per un'altra memorabile esperienza presso lo Starhotels Tourist.Cordialmente,Hotel Manager

8/10 还可以

Severine

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bon rapport qualite prix
L hotel etait bien mais ne parlait pas francais Je ne comprends pas l interet de faire une pre inscription en ligne alors qu il faut refaire la meme sur place Aucun interet L hotel est loin du centre mais juste en face d un arret de metro
2023 年 11 月入住 3 晚
HOTEL MANAGER 于 2023年11月22日 的回复
Cher invitéMerci d'avoir pris le temps de revoir votre séjour parmi nous. Nous comprenons que ce fut un séjour satisfaisant. Concernant le pré-enregistrement, il est certainement très utile pour accélérer l’arrivée. Dans votre cas spécifique, le système a signalé des données manquantes et nous avons donc dû les saisir manuellement.Nous sommes désolés que ce fait vous ait dérangé.Revenez bientôt nous rendre visite pour un autre séjour.CordialementHotel Manager

10/10 超赞

TAKURO

2023 年 11 月入住 2 晚
HOTEL MANAGER 于 2023年11月16日 的回复
Dear Mr IIdaif we had the possibility to review guest we will assign you a top scorekind regards.Hotel Manager

6/10 一般

Alfonso

满意:员工和服务
2023 年 10 月入住 2 晚
HOTEL MANAGER 于 2023年10月31日 的回复
Gentilissimo Signor Alfonso,grazie per aver dedicato del tempo a dare un voto al suo soggiorno. Sembra sia stato sufficientemente piacevole. Qualche commento in più ci avrebbe aiutato a capire dove avremmo potuto intervenire per superare le sue aspettative.La aspettiamo per un nuovo soggiorno presos lo Starhotels Tourist.Cordiali saluti.Hotel Manager

8/10 还可以

Americo

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ottimo
il personale è molto gentile e disponibile, hotel pulito dove funziona tutto perfettamente. Colazione eccellente.
2023 年 10 月入住 1 晚
HOTEL MANAGER 于 2023年10月31日 的回复
Gentilissimo Signor Americo,grazie per averci recensito e dato un'ottima valutazione. Siamo contenti si sia trovato bene. Torni presto a trovarci.Cordiali salutiHotel Manager

8/10 还可以

Naoya

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
HOTEL MANAGER 于 2023年10月24日 的回复
Dear Guest,Thank you so much for your kind detailed evaluations about Starhotels Tourist. We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations.We will glad, and will be a pleasure, to give you a warmest welcome back in Starhotels Tourist.Hotel Manager

2/10 糟糕

Salvatore

与家人出行, 带宠物出行
满意:清洁度
不满意:服务设施,员工和服务
Non è assolutamente un Hotel Pet Friendly. Lo sconsiglio assolutamente per chi viaggia con un cagnolino.
2023 年 10 月入住 2 晚
HOTEL MANAGER 于 2023年10月27日 的回复
Egregio Sig. Patanè,siamo dispiaciuti che le informazioni relative alle regole di alloggio per gli animali da compagnia, siano state oggetto di incomprensioni. Il nostro albergo resta comunque un Pet Friendly Hotel con un regolamento interno che rispetta il confort sia degli animali (siano essi accompagnati o meno) che di tutti gli altri ospiti. Il regolamento, come ha potuto vedere, prende in considerazione i vari aspetti del soggiorno dei nostri ospiti.In ogni caso, la ringraziamo sentitamente per il tempo dedicatoci al telefono per chiarire il malinteso e speriamo di averla nuovamente come nostro ospiti. Cordiali saluti.Hotel Manager

8/10 还可以

Yixiang

商务旅客
满意:住宿条件和设施,清洁度
2023 年 10 月入住 1 晚
HOTEL MANAGER 于 2023年10月18日 的回复
Dear Guestmany thanks for having spent some time to review us.We aknowledge that your stay was good. Your satisfaction is our mission.We hope to see you soon again at Starhotels Tourist.Kind regards.Hotel Manager

10/10 超赞

Jim Ray

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were really helpful. Room was cleaned daily and place is right in front of the subway. We were also able to check in early. Great hotel to stay in Milano.
2023 年 10 月入住 3 晚
HOTEL MANAGER 于 2023年10月10日 的回复
Dear Mr Jim Ray,Thank you so much for your great evaluations about Starhotels Tourist. We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations.We will glad to give you a warmest welcome back in Starhotels Tourist.Kind regardsHotel Manager

10/10 超赞

Mathew

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Hotel Manager 于 2023年10月11日 的回复
Dear Mr. Mathew,we would like to thank you for the time you dedicated to us to share your opinion about your stay in Starhotels Tourist.Best Regards,Hotel Manager

10/10 超赞

Jon,Merritt Island

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay.
2023 年 9 月入住 1 晚
Hotel Manager 于 2023年09月30日 的回复
Dear Mr. Jon,thank you so much for your great evaluations about Starhotels Tourist. We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations.We will glad to give you a warmest welcome back in Starhotels Tourist.Kind regardsHotel Manager

8/10 还可以

TAKURO

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good!
2023 年 9 月入住 2 晚
HOTEL MANAGER 于 2023年09月16日 的回复
Dear Mr Takuroit's always such a pleasure to have you as a guestHope to see you soon.Kind regardsHotel Manager

10/10 超赞

Jane

2023 年 9 月入住 1 晚
HOTEL MANAGER 于 2023年09月12日 的回复
Dear Guest,Thank you so much for your kind detailed evaluations about Starhotels Tourist. We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations.We will glad, and will be a pleasure, to give you a warmest welcome back in Starhotels Tourist.Kind regards.Hotel Manager

10/10 超赞

VIKEN

满意:清洁度、员工和服务、住宿条件和设施
Muy bien precio calidad limpieza comodo y acceso al metro
2023 年 8 月入住 3 晚
Hotel Manager 于 2023年09月1日 的回复
Estimado Huésped,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que usted haya disfrutado su estancia con nosotros y ser capaz de darle una experiencia única en Milán! Esperamos poder pronto veerlo de vuelta.Atentamente,Hotel Manager

6/10 一般

真实旅客

满意:客房舒适度,清洁度
Inside clean but outside disgusting
Clean, quiet and comfortable bed. Near train station and their are 1 shopping mall and 1 Lidl supermarket. Surrounding area is very poor and dirty. Feels like unsafe area. Lots of dump garbage and broken furniture on the street. There is nothing to do after dark.
2023 年 8 月入住 3 晚
HOTEL MANAGER 于 2023年08月22日 的回复
Dear Guest,thanks for the review which assigns positive comments to staff and in-house service and facilities. You selected the right hotel.Suburban areas, which is part of your hotel selection, do not offer normally fancy areas, but I can assure this suburb is safe and quiet. Trash and junk is placed on the streets because the public service asks that to be done one or 2 days in advance.Hope to see you again in a near future at Starhotels Tourist.Kind regards.Hotel Manager

10/10 超赞

Christophe

2023 年 7 月入住 1 晚
Hotel Manager 于 2023年07月29日 的回复
Dear Mr. Christophe,Thank you so much for your great evaluations about Starhotels Tourist. We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations.We will glad to give you a warmest welcome back in Starhotels Tourist.Kind regardsHotel Manager

6/10 一般

Nanna

满意:员工和服务
Morgenmaden var ikke særlig god. Brødet var meget tørt og ikke alt så frisk ud. Der var ingen håndsprit tilgængeligt til håndhygiejne. Værelserne var ok.
2023 年 7 月入住 1 晚
HOTEL MANAGER 于 2023年07月28日 的回复
Kære gæst,Tak fordi du tog dig tid til at evaluere vores hotelservice. Vi er glade for at høre, at du nød dit ophold.Som svar på dine forslag vedrørende morgenmad, beklager vi, at du ikke fandt det op til dine forventninger. Bestemt morgenmad på det europæiske kontinent har meget forskelligt indhold afhængigt af landet, men selv her er det altid muligt ved at bede servicepersonalet om at få det, du ønsker. Med hensyn til desinfektionsvæsker har vi dem spredt over hele hotellet. Til næste gang, tøv ikke med at kontakte os, vi vil være i stand til at fortælle dig, hvor du kan finde dem.Tak igen og ser frem til snart at have dig som vores gæst på Starhotels, med venlig hilsen.

10/10 超赞

Lydia

满意:清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 2 晚
HOTEL MANAGER 于 2023年07月28日 的回复
Dear Guestwe are glad you have found your stay at Starhotels Tourist an enjoyable one. Out commitment is always to have happy guests.Hope to see you soon again at Starhotels Tourist.Kind regards.Hotel Manager

8/10 还可以

Antonio

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Beds & pillows were comfortable and and air conditioning worked well Rooms were considerable clean rooms were a bit dark..Hotel is almost on the out side of Milan Th tw
2023 年 7 月入住 4 晚
Hotel Manager 于 2023年07月24日 的回复
Dear Mr. Antonio,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Hotel Manager

10/10 超赞

Linda

2023 年 7 月入住 1 晚
HOTEL MANAGER 于 2023年07月23日 的回复
Dear Guest,Thank you so much for your very kind evaluations about Starhotels Tourist. We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations.We will glad to give you a warmest welcome back in Starhotels Tourist.Kind regardsHotel Manager

10/10 超赞

TAKURO

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good service!
2023 年 7 月入住 2 晚
HOTEL MANAGER 于 2023年07月19日 的回复
Dear GuestThanks you for your excellent commentwe are always glad to serve youkind regardsHotel Manager

8/10 还可以

MASSIMILIANO

2023 年 7 月入住 1 晚
Hotel Manager 于 2023年07月17日 的回复
Gentile Sig. Massimiliano, La ringraziamo per aver valutato lo Starhotels Tourist e per l'ottimo punteggio assegnatoci. Nella speranza di poterla accogliere nuovamente nel prossimo futuro, La salutiamo cordialmente,Hotel Manager

8/10 还可以

Mikhail

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pretty good but hot
Overall above average hotel for Europe but the a/c was terrible and the room was hot. Beds should probably be replaced soon. Staff was very friendly
2023 年 6 月入住 1 晚
HOTEL MANAGER 于 2023年06月24日 的回复
Dear Customer,Thank you for taking the time to share your impressions.Thank you very much for rating our staff positively, meanwhile we are very sorry that your experience with our beds and air conditioning, was not satisfactory.As for the bed, we are used to receive many compliments but to make your sleep more pleasant, we have the pillow menu in the room from which you could have chosen the one you liked best. The service is free of charge. As for the air conditioning, on the other hand, if something did not seem to be working properly, we would have been happy to help you if and had the chanceWe hope to see you again soon to earn your trust, I assure you that we will do our best to offer you the quality and service already appreciated by so many of our guests.Sincerely yours,HOTEL MANAGER

10/10 超赞

TAKURO

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good as usual.
2023 年 6 月入住 2 晚
Hotel Manager 于 2023年06月20日 的回复
Dear Mr. Takurot,Thank you so much for your great evaluations about Starhotels Tourist. We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations.We will glad to give you a warmest welcome back in Starhotels Tourist.Kind regardsHotel Manager

10/10 超赞

Joakim

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Praktisk og fint!
Kjempefornøyd med oppholdet! Pent og enkelt hotell. Pene moderne rom med alt nødvendig. God frokost og hyggelig betjening. Metroen er rett på utsiden av hoteller og gjør det svært enkelt å komme seg rundt og til sentrum. 15 min på metroen til sentrum. Godt renhold og rydding på rommer. OK aircondition. Vil gå her igjen neste gang vi skal til Milano.
2023 年 6 月入住 3 晚
Hotell sjef 于 2023年06月11日 的回复
Kjære gjest,Tusen takk for dine hyggelige detaljerte vurderinger om Starhotels Tourist.Vi er glade for at du elsket tiden din med oss her i Milano, og vi er stolte over å forstå at vi har vært i stand til å tilfredsstille dine forventninger.Vi vil gjerne, og vil være en glede, å gi deg en hjertelig velkommen tilbake i Starhotels Tourist.vennlig hilsen

10/10 超赞

Selcuk

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚
HOTEL MANAGER 于 2023年05月29日 的回复
Dear Guest,It's such a pleasure to read your kind evaluation regarding Starhotels Tourist and its staff, but more importantly, for dedicating some of your personal time to us.We’re proud to understand that we have been able to satisfy your expectations and to have the opportunity to make your stay a memorable one. We hope to have the opportunity to give you / to present you other great memories in the future. Kind regards. Hotel Manager

10/10 超赞

daniel

2023 年 5 月入住 2 晚
HOTEL MANAGER 于 2023年05月29日 的回复
Dear Guest,Thank you so much for your great evaluations about Starhotels Tourist. We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations.We will glad to give you a warmest welcome back in Starhotels Tourist.Kind regardsHotel Manager

8/10 还可以

TAKURO

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good. Appreciate for hospitalities.
2023 年 5 月入住 2 晚
HOTEL MANAGER 于 2023年05月28日 的回复
Dear Guestwe thank you so much for spending some of your time in reviewing us every time you stay with us. We are proud to be your preferred hotel.Kind regards.Hotel Manager