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关于密尔瓦基西拉迪森酒店的点评

3.5 out of 5
密尔瓦基西拉迪森酒店
2303 N Mayfair Rd, Milwaukee, WI

点评

7.4

还可以

10 分 - 超赞。326 条好评，共有 1001 条点评" "
8 分 - 还可以。286 条好评，共有 1001 条点评" "
6 分 - 一般。160 条好评，共有 1001 条点评" "
4 分 - 很差。130 条好评，共有 1001 条点评" "
2 分 - 糟糕。99 条好评，共有 1001 条点评" "

7.8/10

清洁度

8.0/10

员工和服务

7.0/10

服务设施

7.4/10

住宿条件和设施

7.2/10

环保

点评

6/10 一般

Nikki

满意：住宿条件和设施，清洁度
不满意：员工和服务
2024 年 4 月入住 2 晚

6/10 一般

Nicole

与配偶出行
满意：员工和服务
We were looking for the Raddison but the sign on the building had been removed; we walked in and hoped we had the right place. There were multiple people trying to check in so there was a line and we waited for at least 30 minutes to get checked in. There were issues with reservations and room doors but the woman at the front desk (Sonora I think?) didn’t lose her cool in what appeared to be a pretty stressful situation. Room was clean and comfortable, close enough to AmFam Field that it wasn’t a long ride there.
2024 年 4 月入住 1 晚

8/10 还可以

Erin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
No hot tub 😢
2024 年 4 月入住 2 晚

2/10 糟糕

Sean，Olympia

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The name wasn’t even on the hotel. There was no housekeeping service at all in the five days I stayed there. There was no place for breakfast. Everything about the place was old and tired. I strongly recommend against staying here.
2024 年 4 月入住 4 晚

4/10 很差

Alyssa

与配偶出行
满意：员工和服务
不满意：清洁度
Room was dirty and poorly finished
2024 年 4 月入住 2 晚

10/10 超赞

Pamela

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place to stay
2024 年 4 月入住 2 晚

8/10 还可以

KELLY，ONALASKA

团体旅客
满意：员工和服务，清洁度
Rooms are older and need some updating but were clean and the staff at the hotel and the connected restaurant/bar were awesome and friendly.
2024 年 4 月入住 2 晚

4/10 很差

Ioan

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
There is no breakfast or coffee in the morning.
2024 年 3 月入住 9 晚

4/10 很差

Andrea

与配偶出行
不满意：服务设施，员工和服务
Unaware of hotel name change and cannot pay for your room in cash
2024 年 3 月入住 1 晚

8/10 还可以

Montoya

与家人及幼儿出行
I got to relax quietly
2024 年 3 月入住 1 晚

10/10 超赞

Trisha

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, comfy room.
2024 年 2 月入住 1 晚

4/10 很差

RICKEY

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Not clean, trouble with bed, but front desk was very pleasant.
2023 年 12 月入住 1 晚

4/10 很差

真实旅客

与家人出行
满意：员工和服务
不满意：客房舒适度，住宿条件和设施
Almost no amenities. In the morning, the coffee and tea were luke warm.
2023 年 12 月入住 1 晚

2/10 糟糕

Elisheva

2023 年 12 月入住 4 晚

6/10 一般

michelle

Weekend getaway
Hotel is a little out dated and the bathroom wasn’t the cleanest. With today’s modern technology I was surprised that there were no additional outlets to plug in cell phone chargers. For the amount of money we paid none of the premium channels were free. Regular channels had a ton of commercials. Went downstairs to the bar/restaurant and it was ghetto the regulars in there were acting disorderly. Not a place I would stay at again.
2023 年 12 月入住 2 晚

4/10 很差

Jill

商务旅客
满意：员工和服务
不满意：清洁度
So-so stay
Pros: - comfy bed - reasonable cost - check in and check out were very simple Cons: - lack of customer service - several times no one would be at the front desk - also did not receive a call back after I left a msg on the front desk voicemail - tv glitched every 2-3 minutes - bath tub drained super slow - stood in about 2 inches of water during entire shower
2023 年 12 月入住 2 晚

6/10 一般

Barb

团体旅客
不满意：住宿条件和设施，员工和服务
Could not use handicap door to bring out luggage holder from outside...switch broken. Phone and lights on back wall didn't work. No one answered at front desk
2023 年 12 月入住 1 晚

4/10 很差

Cierra

与家人出行
不满意：员工和服务
Very disappointing and rude front desk
I was pretty disappointed in this stay. When first arriving no one was at the front desk. I waited with my 2 kids for about 15 mins before anyone appeared to help. The bathroom in our room was a little dirty, the shower had hair and scum on the walls. The most disappointing thing was in the morning my kids were super excited to go swimming and the pool door was locked (We weren’t able to the first night because we had plans) it was 8:30am and pool was supposed to open at 6am. I went to the front desk and the lady there was rude and just told me she doesn’t know why it wasn’t open and doesn’t know when it will be but it wasn’t her job to open it. We checked back at 10:15am and it was still locked & no one was at the front desk. I specifically booked this hotel so my kids could go swimming and they never got to and were pretty upset.
2023 年 12 月入住 1 晚

2/10 糟糕

terry

2023 年 12 月入住 1 晚

6/10 一般

Jim

与家人出行
不满意：客房舒适度
Right place but room for improvement
Our annual trip to Milwaukee for a retiree party. Hotel is perfectly located for our needs. In is in obvious need of updating, which it appears they are doing. The only issue with the room was the drapes, which don't cover the windows completely so a lot of light gets in. Hopefully this will be addressed.
2023 年 12 月入住 1 晚
SS 于 2023年12月5日 的回复
Thank you for your comments, we appreciate it!

6/10 一般

Dorothy

2023 年 11 月入住 1 晚
SS 于 2023年11月28日 的回复
Thank you for rating your stay with us. Please let us know if you would care to share any details of your stay.

4/10 很差

Mark

Nobody at the desk for check in
2023 年 11 月入住 1 晚
SS 于 2023年11月28日 的回复
Thank you for letting us know!

10/10 超赞

Heriberto

2023 年 9 月入住 1 晚
SS 于 2023年11月17日 的回复
Thank you!

10/10 超赞

patricia

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
2023 年 11 月入住 1 晚
SS 于 2023年11月16日 的回复
Thank you!!

4/10 很差

William

满意：员工和服务
不满意：住宿条件和设施，清洁度
2023 年 11 月入住 2 晚
SS 于 2023年11月13日 的回复
Thank you for taking the time to rate our property. Please let us know if you would care to share any details of your stay.

8/10 还可以

Michelle

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
SS 于 2023年10月27日 的回复
Thank you!

10/10 超赞

Anne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
SS 于 2023年10月27日 的回复
Thank you!

4/10 很差

Dustin

满意：清洁度、员工和服务、住宿条件和设施
Room and hotel was clean and as expected. The unfortunate part about our stay that made it not enjoyable was we were woken up by the neighboring room about 3-4 different times throughout the night/early morning, truly made the stay unenjoyable and exhausting.
2023 年 10 月入住 1 晚
SS 于 2023年10月23日 的回复
Thank you for taking the time to review your stay with us. We certainly do apologize for the disturbances from our other guests.

10/10 超赞

Jesse

满意：清洁度、员工和服务、住宿条件和设施
I liked everything
2023 年 10 月入住 1 晚
SS 于 2023年10月16日 的回复
Thank you! We hope to see you again.

10/10 超赞

Debbie

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I have stayed here many times it’s always our go to place when we’re in milwaukee
2023 年 10 月入住 1 晚
SS 于 2023年10月13日 的回复
Awww, thanks! We love to hear this!

4/10 很差

真实旅客

商务旅客
满意：员工和服务
不满意：清洁度
Eck
Room was quite dirty. Used coffee bag on the ground. Didn’t look vacuumed well. Definitely needs vacuuming behind cabinets and tables.
2023 年 10 月入住 3 晚
SS 于 2023年10月13日 的回复
Thank you for letting us know, we will address this right away!

8/10 还可以

Zhaneane

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
The lady at the receptionist area was some nice and kind. Explained everything so effectively. I felt welcomed
2023 年 10 月入住 1 晚
SS 于 2023年10月9日 的回复
Great to hear, thank you for sharing!

6/10 一般

Chris

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
SS 于 2023年10月6日 的回复
Thank you, please let us know if you would care to share any details of your stay.

6/10 一般

真实旅客

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
Dissatisfied
Room had 2 sets of towels and when I called for more they wants me to count how many I had already and questioned why I needed more. I showered upon arrival and went out and needed to shower again. Floor was not clean debris pushed in a corner. Ladies would not give a receipt for a deposit they took on my ccrd. Overall a no for me.
2023 年 9 月入住 1 晚
SS 于 2023年10月4日 的回复
We certainly apologize for the issue with the towels, that is definitely not how we should be doing business. Please understand that when you book through a third party, your receipt will come from them, since that is who you actually paid.

8/10 还可以

Raye Manuele

满意：清洁度、员工和服务、住宿条件和设施
The room was very nice. The common are also were nice. Only problem was getting more towels & the garbage picked up. Was told that housekeeping needed to be notified 24 hours before the need.
2023 年 9 月入住 5 晚
SS 于 2023年10月2日 的回复
Thank you for taking the time to review your stay with us, we appreciate your comments!

4/10 很差

Wendy

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Check in was a disaster. Long lines. Room wasn’t ready. Carpet in room looked like it was never vacuumed. If you walked around barefoot your feet were black on the bottoms.
2023 年 9 月入住 1 晚
SS 于 2023年10月2日 的回复
Thank you for letting us know the details of your stay with us. We will certainly address the cleanliness issue you encountered.

10/10 超赞

Eddie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Customer service was great during our visit fom easy check in to great and pleasant check out in morning.
2023 年 9 月入住 1 晚
SS 于 2023年10月2日 的回复
Thank you!

2/10 糟糕

Dixie，Corona

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
This hotel is independently owned so we were not sure if that was why it didn’t life up to Raddison standards. It’s very run down and dirty. Your room is serviced on request only and if you make any requests the staff is very rude and unhelpful. I would not recommend staying at this property.
2023 年 9 月入住 4 晚
SS 于 2023年09月28日 的回复
We do apologize for your disappointing stay with us. We appreciate your comments and will work hard to correct the issues you mentioned.

8/10 还可以

Brittany

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were nice but not very personable. The room was nice but the bathroom didn't have a fan so the steam from the shower fogged up the bathroom and made all the surfaces wet. The room was clean. The parking lot was small and needs some work. Overall a good hotel.
SS 于 2023年09月25日 的回复
Thank you, we appreciate your feedback!

8/10 还可以

Linda

满意：员工和服务
不满意：住宿条件和设施
2023 年 9 月入住 2 晚
SS 于 2023年09月25日 的回复
Thank you!

4/10 很差

Patricia

2023 年 9 月入住 1 晚
SS 于 2023年10月9日 的回复
Thank you, please let us know if you would care to share any details of your stay.

10/10 超赞

Natasha

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great services
2023 年 9 月入住 1 晚
SS 于 2023年09月18日 的回复
Thank you!

8/10 还可以

Kelly

与家人出行
满意：员工和服务
Was in town for college volleyball tournament. Was close to college. The room and floor I stayed on had a bit of a funny smell but overall very happy with my stay. Nice restaurant/bar right on site.
2023 年 9 月入住 1 晚
SS 于 2023年09月18日 的回复
Thank you so much, we hope to see you again!

10/10 超赞

Kristopher

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great customer service.
2023 年 9 月入住 3 晚
SS 于 2023年09月15日 的回复
Thank you!

2/10 糟糕

Ian

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Mold in bathroom
Disgusting amount of mold in the bathroom. Called management they just said "Well I went up there and there was no mold". Well I have pictures.
2023 年 9 月入住 2 晚
SS 于 2023年09月12日 的回复
Thank you for sharing. It was requested that you share the photos with the manager you spoke with. It was also shared with you that a refund must be requested through the 3rd party that you booked with.

10/10 超赞

Susan

2023 年 8 月入住 2 晚
SS 于 2023年10月27日 的回复
Thank you so much!

6/10 一般

Seungki

商务旅客
不满意：员工和服务
2023 年 8 月入住 2 晚
SS 于 2023年09月5日 的回复
Thank you, please let us know if you'd care to share any details of your stay.

8/10 还可以

Steven

满意：清洁度、员工和服务、住宿条件和设施
Nice hotel and convenient location for going to the Milwaukee Brewers games.
2023 年 8 月入住 2 晚
SS 于 2023年08月30日 的回复
Thanks, we hope to have you again!

10/10 超赞

Kierra

满意：员工和服务，清洁度
2023 年 8 月入住 1 晚
SS 于 2023年08月30日 的回复
Thank you!

10/10 超赞

Denise

2023 年 8 月入住 1 晚
SS 于 2023年09月18日 的回复
Thank you!