外观

关于明登智选假日酒店 - IHG 旗下酒店的点评

2.5 out of 5

点评

9.2

非常棒

10 分 - 超赞。217 条好评,共有 324 条点评" "
8 分 - 还可以。82 条好评,共有 324 条点评" "
6 分 - 一般。16 条好评,共有 324 条点评" "
4 分 - 很差。5 条好评,共有 324 条点评" "
2 分 - 糟糕。4 条好评,共有 324 条点评" "

9.2/10

清洁度

9.4/10

员工和服务

9.0/10

服务设施

9.2/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Sharon

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Very clean and nice friendly staff and great breakfast.
2024 年 4 月入住 1 晚

4/10 很差

Earl

与家人出行, 商务旅客
满意:员工和服务,清洁度
The bed was horribly damaged in room 312.
2024 年 4 月入住 2 晚

10/10 超赞

Lisa

2024 年 2 月入住 1 晚
Angie - GM 于 2024年04月7日 的回复
Thank for staying with us!Please stop by again sometime!

10/10 超赞

Larry

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

kelby,las vegas

与配偶出行, 商务旅客
满意:服务设施
2024 年 1 月入住 1 晚

10/10 超赞

Jeff

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good customer service
2024 年 1 月入住 1 晚

8/10 还可以

dewayne

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Jesse

满意:住宿条件和设施,员工和服务
Good
2023 年 11 月入住 1 晚
Angie - GM 于 2023年11月14日 的回复
Thank you for taking the time to tell us about your stay.Please come stay again soon!

10/10 超赞

james

2023 年 11 月入住 2 晚
Angie - GM 于 2023年11月14日 的回复
Sorry the elevator was down during your stay. We are upgrading it and it's taking a little longer than planned. Please come again soon! Safe Travels!

10/10 超赞

Calvin

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, respectable, and very nice.
2023 年 11 月入住 1 晚
Angie - GM 于 2023年11月14日 的回复
Thank you for taking the time to tell us about your stay.Please come stay again soon!

8/10 还可以

Thomas

满意:客房舒适度,清洁度
Rating our stay
The elevator was broken and the front desk person was not knowledgeable. The hotel was clean and had a great breakfast.
2023 年 10 月入住 1 晚
Angie - GM 于 2023年11月14日 的回复
Our elevator is being upgraded to a new state of the art elevator. Sorry it was down during your stay. The stairs are the tough. Sorry FD was not very knowledgeable, we will update some training!

10/10 超赞

James,Converse

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚
Angie - GM 于 2023年11月14日 的回复
Thank you for taking the time to tell us about your stay.Please come stay again soon!

10/10 超赞

Kacey

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed here as we were passing through. Very nice hotel, great breakfast and friendly staff!
2023 年 9 月入住 1 晚
Angie - GM 于 2023年11月14日 的回复
Thank you so much!Safe Travels

10/10 超赞

Cheryl,Union City

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was excellent!! Friendly staff, super clean and quiet.
2023 年 9 月入住 1 晚
Angie - GM 于 2023年11月14日 的回复
Thank You!

8/10 还可以

Shereice

2023 年 9 月入住 1 晚
Angie - GM 于 2023年11月14日 的回复
Thank you for taking the time to tell us about your stay.Please come stay again soon!

10/10 超赞

Lee

商务旅客
2023 年 8 月入住 1 晚
Angie - GM 于 2023年09月14日 的回复
Thank you for taking the time to tell us about your stay. It was a pleasure to have you and we hope to see you again soon.

10/10 超赞

Gabrielle

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Angie - GM 于 2023年09月14日 的回复
So glad to hear you enjoyed your stay.Please come stay again soon!

8/10 还可以

John

2023 年 8 月入住 2 晚
Angie - GM 于 2023年09月14日 的回复
Thank you for staying with us!

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚
Angie - General Manager 于 2023年08月15日 的回复
Thank you ! Please come stay with us again soon.

10/10 超赞

Aisha

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Angie - General Manager 于 2023年08月4日 的回复
Thank you for taking the time to tell us about your stay.Thank you also for the great score! Please come again soon!

10/10 超赞

peggy

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent experience
2023 年 7 月入住 2 晚
Mr Holiday 于 2023年08月1日 的回复
We are glad to hear of your hotel experience with us and greatly appreciate the feedback provide. Looking forward to your next stay and wish you well. Take care and have a great day!

6/10 一般

Odia O'Dela

2023 年 7 月入住 1 晚
Angie - GM 于 2023年09月14日 的回复
Thank you - Please come again soon!

10/10 超赞

Steve

满意:清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚
Mr Holiday 于 2023年07月31日 的回复
Thanks for your feedback and we look forward to the next stay with us.

8/10 还可以

Cavon

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk staff were welcoming and helpful. Mr. Denovan and staff made our stay pleasant. Breakfast was excellent. A wide range of foods served in a spotless and bright dinging area.
2023 年 7 月入住 2 晚
Mr Holiday 于 2023年07月31日 的回复
Thanks for your stay with us and we look forward to the next visit.

8/10 还可以

Sara

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy check in and we got information about where to eat dinner.
2023 年 7 月入住 1 晚
Mr Holiday 于 2023年07月27日 的回复
We are very glad to hear that and look forward to your next visit with us. Thank you

10/10 超赞

Vincent

2023 年 7 月入住 1 晚
Angie - General Manager 于 2023年08月15日 的回复
Thank you Vincent for taking the time to tell us about your stay. Please come again.

10/10 超赞

Kim

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
Angie - General Manager 于 2023年07月24日 的回复
Thank you for choosing our hotel.Please come again soon.Safe Travels.

8/10 还可以

Margot

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚
Angie - General Manager 于 2023年07月24日 的回复
Thank you for choosing our hotel.Please come again soon.Safe Travels.

10/10 超赞

Danny

2023 年 7 月入住 1 晚
Angie - General Manager 于 2023年08月4日 的回复
Thank you for taking the time to tell about your stay.Sounds like you had a nice stay and we couldn't be happier! Please come again soon!

10/10 超赞

Charleszetta

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Holiday Inn Express Stay
We had an excellent stay at the Hotel. Actually I was surprised and delighted with the level of service.
2023 年 6 月入住 3 晚
Angie - General Manager 于 2023年07月5日 的回复
It was our pleasure to have you and your sister.Please come see us again soon!Happy July!

10/10 超赞

Barbara

满意:清洁度、员工和服务、住宿条件和设施
Was exactly what we were looking for.
2023 年 7 月入住 1 晚
Angie - General Manager 于 2023年07月5日 的回复
Thank you for choosing our Holiday Inn Express.We hope you will stay again next time you are in our area.

10/10 超赞

Janette

满意:清洁度、员工和服务、住宿条件和设施
Room was clean. Breakfast area was clean.
2023 年 6 月入住 1 晚
Angie - General Manager 于 2023年07月5日 的回复
Janette:Thank you for the nice review.Please come again!

10/10 超赞

Anna

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Great hotel to stay at. Staff was excellent!
2023 年 6 月入住 2 晚
Angie - General Manager 于 2023年07月5日 的回复
Anna:Thank you for the nice review. Glad you enjoyed your stay. Please come again!

6/10 一般

真实旅客

与家人出行
满意:员工和服务
不满意:客房舒适度,清洁度
Would like it to be cleaner
The bathroom had hair all on the floor and shower. There was a gold ring around the toilet base. Our room had a shared door with with another guest who was up at 5am on Sunday and very loud. The staff is pleasant. There’s not many options in Minden unfortunately.
2023 年 6 月入住 1 晚
Angie - General Manager 于 2023年07月5日 的回复
Anonymous:I'm sorry for the experience you had while at our hotel. I hope you alerted the front desk so we could take care of it right away. Please come again if in our area.

10/10 超赞

John

满意:清洁度、员工和服务、住宿条件和设施
I have stayed here several times. It is consistently good. All the stuff works, breakfast is ok although low end with tiny forks and knives. The staff was very nice and parking plentiful.
2023 年 6 月入住 2 晚
Angie - General Manager 于 2023年06月7日 的回复
You must have missed the cutlery in the breakfast area. It is heavy duty. Our market does have the smaller forks. Sorry for the confusion. Thanks for staying with us. Please come again soon!

10/10 超赞

james

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay
Our stay was great we had fun and the breakfast was good
2023 年 6 月入住 2 晚
Angie - General Manager 于 2023年06月7日 的回复
Thank you for the nice review. Please come again soon.

10/10 超赞

Undria

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Great hotel for a traveling family. There is a pool, exercise room, and free breakfast. The staff is really nice and friendly. All parts of the property were clean. Fresh towels and room cleaning upon request.
2023 年 5 月入住 3 晚
Angie - General Manager 于 2023年06月7日 的回复
Thank you for staying with us. Please come again soon!

10/10 超赞

Zachary

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚
Angie - General Manager 于 2023年05月10日 的回复
Thank you Zachary for staying with us.Please come again soon.

10/10 超赞

Rex

2023 年 5 月入住 1 晚
Angie - General Manager 于 2023年05月10日 的回复
Thank you Rex for the great review. Glad to see you enjoyed your stay. Please come again.

8/10 还可以

Robert

2023 年 4 月入住 2 晚
Angie - General Manager 于 2023年05月10日 的回复
Thank you Robert for staying with us and taking the time to tell us about your stay. Glad you enjoyed it!

10/10 超赞

Michellerenee,Midvale

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really nice place to stay
2023 年 4 月入住 1 晚
Angie - General Manager 于 2023年05月10日 的回复
Michellerenee - Thanks for staying! Please come again soon.

6/10 一般

Odia O'Dela

商务旅客
满意:清洁度、员工和服务、服务设施
The shower water ran across the bathroom floor and into entry way. This is very unsafe. Loud and profane occupants in room next door.
2023 年 4 月入住 1 晚
Angie - General Manager 于 2023年04月17日 的回复
If the shower curtain was in the tub properly this should not have happened, so I am not sure what the issue was. Any time you have a problem with noisy guest, please call the front desk. We will take care of it.

4/10 很差

Dawn

不满意:住宿条件和设施,清洁度
Unfortunately we arrived on a day the elevator wasn’t working. The main concern was the bed linen especially the pillows smelled bad
2023 年 4 月入住 1 晚
Angie - General Manager 于 2023年04月17日 的回复
I'm sorry you arrived while the elevator was not working. They were able to get it working again first thing the next morning. Not sure why you had bad smelling linens. If you had let us know, we would have taken care of it right away. Please come stay again.

8/10 还可以

Janet

满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a nice stay
2023 年 4 月入住 1 晚
Angie - General Manager 于 2023年04月17日 的回复
Thank youPlease come again!

10/10 超赞

Sidney

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Jennifer at the front desk was very helpful and friendly.
2023 年 4 月入住 1 晚
Angie - General Manager 于 2023年04月17日 的回复
So glad to hear Jennifer was helpful. Thank you for staying.Please come again.

10/10 超赞

Rickey

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Minden Holiday Inn
Clean. Great breakfast. Well stocked snack area.
2023 年 3 月入住 1 晚
Angie - General Manager 于 2023年04月17日 的回复
Thank you for the nice review. Please come again.

10/10 超赞

Drew

满意:清洁度
2023 年 3 月入住 1 晚
Angie - General Manager 于 2023年03月28日 的回复
Thanks so much for staying with us!Please come again.

10/10 超赞

Delilah

2023 年 3 月入住 1 晚
Angie - General Manager 于 2023年03月28日 的回复
Thank you and please come again

10/10 超赞

Chris

2023 年 3 月入住 1 晚
Angie - General Manager 于 2023年05月10日 的回复
Thanks Chris for telling us about your stay. Hope to see you again soon!

6/10 一般

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Noisy. Bed uncomfortable and I felt springs. Bed also sagged on one side
2023 年 3 月入住 1 晚