亨德森维尔矿石及宝石博物馆附近酒店

“Staff was not helpful”

“The room was cozy. The staff responsivity was non-existent! We initially got in with our code. We asked for an extra blanket, and they said they had no staff onsite. It was only 7:45. We left for dinner, then came back and the code DID NOT work to reenter. We texted the staff and received NO REPLY. We were LOCKED OUT from our belongings and our room. It was raining and we were stuck waiting for a response. Frustrated and waiting for hours, we retried multiple times to re-enter the room. ……

“Woman at front desk cannot speak English. I don't go to India and expect everyone to speak English. Had to wait 30 min to check in because ground floor room I requested by phone twice was not available. Television did not work. Ice machine did not work. Will not stay here again.”

“First of all be careful when looking up the address to this lodge, the GPS took up 20 minutes away from the actual hotel. My mom and I ended up in the middle of the woods headed down a one way gravel dead-end road in the mountains in the middle of the night. Once we were able to back out of this road (a very scary experience by the way), we searched for the hotel by name "Econo Lodge" the same location was presented. I finally went through my account and was able to click on a link to the lodge……

“They are trying to renovate an old Victorian house, but really do not seem to have any experience with hotels or B&B's. The room we had was painted poorly with messy paint lines at the trim and paint drips on the floor. The caulking in the shower was comically bad. The shower was quite small. We waiting several minutes for the hot water in the shower and eventually took two back to back cold showers . There was no table or dresser to put our stuff on, so we had everything on the floor. No……

“Perfect for my needs, but if you’re of a more fastidious nature, don’t book here!”

“Avoid this motel at all costs. Was scared just to be in the parking lot. A total party location. Not a place for single travelers, kids, the elderly, it was scary. I never got out of the car or felt comfortable leaving my car.”

“We really enjoyed having such a comfortable "base of operations" for our stay in the Flat Rock/Hendersonville area! Each time we returned to The Lodge we were greeted with "Welcome Home" by the staff at the front desk and it truly did feel like we were coming "home" each time. We would recommend it to anyone and look forward to possibly returning ourselves.”

“It's worth on the price.”

“We had a great stay. The suite with 2 queens and a pull out couch fit our family perfectly!”

“Love the hotel. The room was clean and the breakfast was good.”

“The hotel is conveniently located off of Interstate 26 (but far enough from the highway that you never hear the traffic). It’s ten minutes to downtown Hendersonville, 25-35 minutes to downtown Asheville, and close to the myriad summer camps in the area. I have stayed here a few times when picking up nor dropping off my son for Camp Pinnacle. I like it for its cleanliness, ease of getting to and from, the quality staff, and the reasonable prices.”

“Staff was great!”